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Emotional Intelligence & Human Behaviour Course
Cambridge Open Academy

Big Sale Event | CPD Accredited | Delivered by Industry Experts | Free PDF Certificate | 1 Year Access | Updated 2025

Summary

Price
£21 inc VAT
Study method
Online
Duration
5 hours · Self-paced
Access to content
1 year
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Certificate of Completion (PDF) - Free
  • Certificate of Completion (Hard Copy) - £9.99
Assessment details
  • Mock Exam & Final Exam (included in price)
Additional info
  • Tutor is available to students

Overview

Cambridge Open Academy presents the dynamic online course, "Emotional Intelligence & Human Behaviour Course." This comprehensive program is designed to empower sales professionals with invaluable insights into the intricate world of emotions and human behavior to boost their sales effectiveness.

Through this course, participants will delve into the fundamentals of emotional intelligence, honing their ability to perceive, understand, and manage emotions in themselves and others. They will gain practical strategies to develop stronger relationships, enhance communication, and influence customer decision-making.

With a focus on sales-driven scenarios, this course equips learners with powerful techniques to navigate challenging situations, negotiate effectively, and build rapport. It provides a deep understanding of buyer psychology and the art of persuasion, enabling sales professionals to adapt their approaches and exceed targets.

Certificates

Certificate of Completion (PDF)

Digital certificate - Included

Once you have successfully completed the course, you will receive a CPD Accredited PDF certificate completely free of cost as a proof of your accomplishment.

Certificate of Completion (Hard Copy)

Hard copy certificate - £9.99

Note: Delivery of hardcopy certificate is free within the United Kingdom. However, to obtain a hardcopy certificate, international students have to pay £19.99 for the shipment to their designated address.

Assessment details

Mock Exam & Final Exam

Included in course price

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Here is the curriculum breakdown of the Emotional Intelligence & Human Behaviour Course below:

  • Module 01: Human Behaviour and Basic Psychological Process
  • Module 02: Evolutionary Perspective of Human Behaviour
  • Module 03: Human Intelligence
  • Module 04: Intelligence Test and Variations in Intelligence
  • Module 05: Learning and Conditioning
  • Module 06: Language and Communication
  • Module 07: Introduction to Emotion
  • Module 08: Emotion Influences Cognition
  • Module 09: Stress, Anger and Conflict
  • Module 10: Emotional Intelligence
  • Module 11: Self-Leadership
  • Module 12: Neuro-Linguistic Programming (NLP)

Quality Learning Materials: At Cambridge Open Academy, we prioritize delivering top-notch quality learning materials. Our meticulously crafted materials provide comprehensive and engaging content, ensuring a seamless learning experience. From in-depth tutorials to practical exercises, we guarantee that you'll receive the highest quality resources.

Who is this course for?

This Emotional Intelligence & Human Behaviour Course is developed for people who wish to excel in their professional and personal life. Learn from industry leaders and interact with a global network of experts by enrolling in this Emotional Intelligence & Human Behaviour Course.

Requirements

Enrolling in our Emotional Intelligence & Human Behaviour Course does not require any prior knowledge or experience. All that is required is an internet-connected gadget and a passion to learn.

Career path

  • HR Manager – £35,000 to £60,000 per year

  • Leadership Coach – £40,000 to £70,000 per year

  • Organisational Psychologist – £38,000 to £65,000 per year

  • Counsellor or Therapist – £28,000 to £50,000 per year

  • Corporate Trainer – £30,000 to £55,000 per year

  • Team Leader or Manager – £32,000 to £58,000 per year

Questions and answers

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Reviews

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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