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Emotional Intelligence for Managers
Training Express Ltd

Updated 2025 | 25 Modules Instructor Lead Video Classes | FREE CPD Certificate | 10 CPD Points | Lifetime Access

Summary

Price
£19 inc VAT
Study method
Online, On Demand
Duration
2.2 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Digital certificate - Free
  • Hard copy certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students
1 student purchased this course

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Overview

As the instructor of this course, I’m here to guide you through the essential topic of Emotional Intelligence for Managers—a skill every effective leader must develop in today’s workplace. In this course, I will walk you through the five key components of emotional intelligence and show you how they directly impact your leadership style, team relationships, and workplace decisions. We’ll start by exploring self-awareness, self-management, and empathy, before moving into more advanced leadership applications like relationship management, conflict resolution, and resilience.

You’ll learn how emotional intelligence affects team dynamics, performance management, and even how you handle organisational change. Through real-world case studies, reflective exercises, and action planning, I’ll help you turn emotional intelligence into a practical leadership tool you can use every day. Whether you manage a small team or lead across departments, this course will show you how to lead with greater insight, connection, and emotional control.

Learning Outcomes

  • Understand emotional intelligence components for workplace effectiveness.
  • Develop self-awareness and manage personal workplace emotions.
  • Apply empathy and social awareness in team interactions.
  • Improve relationship management using emotional intelligence principles.
  • Enhance leadership using emotional intelligence strategies.
  • Apply emotional intelligence in ethical and performance decision-making.

Key Features :

  • Accredited by CPD
  • Top-notch video lessons
  • Instant e-certificate
  • Entirely online, interactive course with audio voiceover
  • Self-paced learning and laptop, tablet, and smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Certificates

Digital certificate

Digital certificate - Included

Once you’ve successfully completed your course, you will immediately be sent a FREE digital certificate.

Hard copy certificate

Hard copy certificate - Included

Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

1
section
27
lectures
2h 11m
total

    • 1: 1.Module_1_Emotional_intelligence_for_managers_edited__HD 720p_LOW_FR30 Preview 05:10
    • 2: 2.1.1_Key_components_of_emotional_intelligence_edited__HD 720p_LOW_FR30 05:25
    • 3: 3.Module_2_Self_awareness_and_self_management_edited__HD 720p_LOW_FR30 04:42
    • 4: 4.2.1_Self_management_edited__HD 720p_LOW_FR30 02:45
    • 5: 5.Module_3_Empathy_and_social_awareness_edited__HD 720p_LOW_FR30 06:50
    • 6: 6.3.1Social_awareness_edited__HD 720p_LOW_FR30 05:39
    • 7: 7.Module_4_Relationship_management_edited__HD 720p_LOW_FR30 01:49
    • 8: 8.4.1_Components_of_relationship_management_edited__HD 720p_LOW_FR30 04:02
    • 9: 9.4.2_Importance_of_relationship_management_edited__HD 720p_LOW_FR30_(1) 01:59
    • 10: 10.4.3_Development_of_relationship_management_skills_edited__HD 720p_LOW_FR30 02:05
    • 11: 11.Module_5_Leadership_and_emotional_intelligence_edited__HD 720p_LOW_FR30 06:29
    • 12: 12.5.1_Emotional_intelligence_in_decision_making_process_edited__HD 720p_LOW_FR3 06:42
    • 13: 13.Module_6_Creating_a_positive_work_environment_edited__HD 720p_LOW_FR30 06:47
    • 14: 14.6.1_Psychological_safety_in_the_work_place_edited__HD 720p_LOW_FR30 07:26
    • 15: 15.Module_7_Emotional_intelligence_in_team_dynamics_edited__HD 720p_LOW_FR30 06:56
    • 16: 16.7.1_Motivating_and_inspiring_with_emotional_intelligence_edited__HD 720p_LOW_ 06:23
    • 17: 17.Module_8_Emotional_intelligence_and_change_management_edited__HD 720p_LOW_FR3 06:53
    • 18: 18.Module_9_Emotional_intelligence_in_performance_management_edited__HD 720p_LOW 06:51
    • 19: 19.Module_10_Ethical_leadership_and_emotional_intelligence_edited__HD 720p_LOW_F 06:41
    • 20: 20._Module_11_Leading_with_resilience_and_adaptability_edited__HD 720p_LOW_FR30 06:55
    • 21: 21.Module_12_EI_in_real_world_scenarios_EI_in_leadership_development.mp4_edited_ 03:24
    • 22: 22.12.1_EI_in_conflict_resolution_edited__HD 720p_LOW_FR30 03:35
    • 23: 23.12.2_Reflective_exercises_edited__HD 720p_LOW_FR30 03:05
    • 24: 24.12.3_Action_planning_edited__HD 720p_LOW_FR30 03:53
    • 25: 25.12.4_Personal_development_strategies_edited__HD 720p_LOW_FR30 06:27
    • 26: Leave a Review 01:00
    • 27: CPD Certificate 01:00

Course media

Description

Course Curriculum

  • Module 01: Emotional intelligence for managers
  • Module 02: Key components of emotional intelligence
  • Module 03: Self awareness and self management
  • Module 04: Self management
  • Module 05: Empathy and social awareness
  • Module 06: Social awareness
  • Module 07: Relationship management
  • Module 08: Components of relationship management
  • Module 09: Importance of relationship management
  • Module 10: Development of relationship management skills
  • Module 11: Leadership and emotional intelligence
  • Module 12: Emotional intelligence in decision making process
  • Module 13: Creating a positive work environment
  • Module 14: Psychological safety in the work place
  • Module 15: Emotional intelligence in team dynamics
  • Module 16: Motivating and inspiring with emotional intelligence
  • Module 17: Emotional intelligence and change management
  • Module 18: Emotional intelligence in performance management
  • Module 19: Ethical leadership and emotional intelligence
  • Module 20: Leading with resilience and adaptability
  • Module 21: EI in real world scenarios - EI in leadership development
  • Module 22: EI in conflict resolution
  • Module 23: Reflective exercises
  • Module 24: Action planning
  • Module 25: Personal development strategies

Accreditation

All of our courses are fully accredited, including this Emotional Intelligence Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Emotional Intelligence.

Certification

Once you’ve successfully completed your Emotional Intelligence Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Emotional Intelligence Course certification has no expiry dates, although we do recommend that you renew them every 12 months.

Who is this course for?

  • Managers wanting to improve team engagement and communication
  • Team leaders aiming to boost workplace motivation and morale
  • Supervisors needing better conflict management approaches
  • New managers learning leadership with emotional understanding
  • HR personnel building strong emotional workplace practices

Career path

  • Team Leader
  • Human Resources Manager
  • Office Supervisor
  • Training and Development Coordinator
  • Operations Manager
  • Leadership Development Coach

Questions and answers

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Reviews

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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