Skip to content
  1. Online
  2. Personal development
Emotional intelligence - CPD Certified Course cover image

Emotional intelligence - CPD Certified Course
Inspire London College Ltd

Emotional Intelligence at work, CPD Certified Certificate with Quiz based Assessment, 100% success Rate

Summary

Price
£19 inc VAT
Study method
Online
Course format
Reading material
Duration
4 weeks · Self-paced
Access to content
12 months
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Emotional Intelligence at work - £29
  • Emotional Intelligence at work - £55
Assessment details
  • Quiz based assessment (included in price)
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

Today, people in the professional workplace need to apply Emotional Intelligence to tough business challenges. Don't think of Emotional Intelligence as a soft skill. Research indicates the opposite. Intelligence and technical abilities are less effective predictors of success than Emotional Intelligence. Emotional Intelligence enhances hard skills.

High emotional intelligence allows employees to manage their impulses, communicate effectively with others, manage change well, deal with problems, and use humor in stressful situations. Those employees are also emphatic, remain optimistic in adversity, and provide exceptional education, persuasion, and problem-solving skills. Their level of emotional Intelligence differentiates an average performer and a high achiever.

Inspire London College offer this Emotional Intelligence at work course to all their employees, and it has been helpful to many people. There's so much at stake with this course, not only in your professional life but also in your personal life and your family members' and friends'. This emotional intelligence course will help you improve upon important relationships in your life and make them more harmonious.

In this emotional Intelligence at work course, we explore some of the latest emotional intelligence ideas. You will learn how to recognize and utilize the power of emotion to make work more engaging and fulfilling. Learn how to assess and develop your strengths, and discover where you can most benefit from further development.

Learning outcomes:

  • Able to understand the importance of emotional Intelligence at work
  • Build your analytical skills to become successful leaders.
  • Learn to deal with common challenges and conflicts at work by using various tools, including body language, self-awareness, first impressions, and constructive feedback.
  • Learn techniques to improve their non-verbal communication.
  • Able to understand your emotions that affect yourself and your career.
  • Able to build rapport with others by understanding their feelings.
  • Able to recognize the key elements of effective communication in the workplace.

Certificates

Assessment details

Quiz based assessment

Included in course price

CPD

10 CPD hours / points
Accredited by Step Ahead CPD Qualifications

Course media

Description

Course outline:

This comprehensive emotional Intelligence at work course comes with an interactive format in which students learn how they can develop their social and emotional Intelligence at work.

To achieve Emotional Intelligence at work Training Certificate, a learner must achieve Mandatory Modules with Inspire London College.

Module Outline:

  1. Topic 1: Introduction to Emotional Intelligence
  2. Topic 2: Benefits
  3. Topic 3: Social Skills
  4. Topic 4: Reducing Anxiety and Stress
  5. Topic 5: Conflict Resolution
  6. Topic 6: Relationship Management
  7. Topic 7: Overcoming obstacles at work
  8. Topic 8: Building rapport
  9. Topic 9: Non-verbal Communication
  10. Topic 10: Emotional Awareness and Emphatic Accuracy

Certificate

Upon successfully passing the emotional intelligence course Final Test, the Learner must pay for the CPD Certificate of Completion from ILC either in PDF format or Hard-copy.

CPD Certificate of Completion (PDF format) = £29

CPD Certificate of Completion (Hardcopy) = £40 + postage charges £15 = £55

Who is this course for?

This emotional Intelligence at work course is for everyone seeking to gain insight into themselves and their relationships with others. Whether you are an entrepreneur, manager, or employee, with this course, you will be able to take control of your emotions at work and use them as a positive force for improved performance.

Requirements

This Emotional Intelligence at Work has no formal entry requirements. However, we do ask that all understudies:

  • Have excellent comprehension of the English language.
  • Have a passion for learning
  • Be devoted and diligent.
  • All beyond 16 years old.

Questions and answers

There are currently no Q&As for this course. Be the first to ask a question.

Ask a question

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

Leave a review

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
View all
Related searches: Online courses

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.