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Effective Workplace Communication
ZandaX

NEW YEAR DEAL: Effective Workplace Communication with ZandaX workbook & Action Plan

Summary

Price
£19.99 inc VAT
Study method
Online
Course format
Video
Duration
4 hours · Self-paced
Access to content
12 months
Qualification
No formal qualification
Additional info
  • Tutor is available to students

1 student purchased this course

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Overview

DEVELOPMENT course option, with your own ZandaX Effective Workplace Communication workbook

The price includes a fully interactive online Effective Workplace Communication course, delivered in 5 targeted modules, along with your own ZandaX Effective Workplace Communication workbook and Action Plan.

Support: this course has 60-day tutor email support, with response within 24 hours/one working day.

Course media

Resources

  • Course Brochure for Effective Workplace Communication - download

Description

Includes Open & Closed Questions, Active Listening, Understanding the Message, Body Language and Non-Verbal Messages

ABOUT THE ZANDAX WORKBOOK: You get the special ZandaX workbook which gives a course summary and space for your notes, as well as our unique ACTION PLAN that enables you to relate the content to your own life, and to monitor and manage your ongoing development. How does that sound?

Here's what you'll learn in our Effective Workplace Communication course:

About the Course
* What's in the Course?
Using Questioning Skills to Get Results
* 8 Reasons Why Asking Questions Helps You * Open and Closed Questions: Using the Funnel * What You Will Learn * Your Objectives * Key Takeaways * Module Test * Interactive Workbook Download
Active Listening & Understanding the Message
* Active Listening & the Five Levels of Listening * Understanding the Message * What You Will Learn * Key Takeaways * Your Objectives * Module Test * Interactive Workbook Download
Body Language, Non-Verbal Messages & Meeting Skills
* Body Language & Non-Verbal Messages * Your Objectives * Module Test * What You Will Learn * Key Takeaways * Being More Effective in Meetings * Interactive Workbook Download
Course Wrap Up
* Course Summary
Workbook Download
* Interactive Workbook Download

Who is this course for?

Anyone who wants to learn how to improve their communication skills at work (and maybe outside work too!) whatever their level of responsibility.

Requirements

You don't need any qualifications or prior experience -- just a desire to improve your communication, and, actually, your life in general!

Career path

Just think: how will your career benefit if you know how to communicate well, and effectively, so that things run smoothly and without misunderstandings?

Learn how to get the most from your communications in a simple, structured way that will set you up for productive and sustainable success.

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.