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Effective Sales Training

Classroom & online course with study materials, tutor support and Certificate of Acheivement included


Courtney Associates

Summary

Price
£354 inc VAT
Or £59.00/mo. for 6 months... Read more
Payment options

Visa Debit/Credit Card, Paypal or Cheque. Payment must be made in advance of the course. We are... Read more

Study method
Blended (classroom and online)
Duration
1 Day, Part-time
Qualification
No formal qualification
CPD
3 CPD hours / points
Additional info
  • Tutor is available to students
  • Certificate of completion available and is included in the price

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Location & dates

Location
Start date
End date
25/09/2020
25/09/2020

End date: 25/09/2020

Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up

Address
Cornwall Street
BIRMINGHAM
West Midlands
B32DF
United Kingdom
30/11/2020
30/11/2020

End date: 30/11/2020

Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up

Address
Upper Woburn Place
Central London
London
WC1H0BS
United Kingdom
19/11/2020
19/11/2020

End date: 19/11/2020

Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up

Address
Wellington Street
LEEDS
West Yorkshire
LS11BA
United Kingdom
30/09/2020
30/09/2020

End date: 30/09/2020

Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up

Address
Old Hall Street
LIVERPOOL
Merseyside
L39QJ
United Kingdom

Overview

This 1 Day Effective Sales Skills Course aims to allow delegates to focus on enhancing their current Sales and Customer Service skills and knowledge. The course will link directly in to your workplace and your types of customers and will give you a solid understanding of how to overcome objections and close the deal. The second part of the day will focus on providing you with the correct tools and techniques to sell to both existing customers and new prospects. You will learn how to negotiate, influence and gain a “win-win” situation for both parties.

Delivery of the training will be extremely interactive for you, with ample opportunity for you to take part in your own learning experience through practical exercises and group discussions.

Our course is delivered by using a blend of both “Classroom” and “Online” Training. The online modules can be completed at the learners own pace over a 12 month period. The time required to complete the modules is around 1-2 hours. Once completed the learner can download a "personalised" CPD Certificate.

Testimonials

"I feel like I learnt some amazing strategies, tips and concepts from Barry. He was awesome. He delivered the course in a really friendly, relaxed manner. He never once made me feel stupid for not knowing things and was incredibly encouraging."

"I really enjoyed the day. Barry is a very good tutor and easy to get on with. He was very understanding and could change and adapt the course to suit our needs. Would highly recommend."

"Excellent Trainer - Really helpful and he tailored the course to my questions and needs. I would definitely recommend this course.Barry is excellent and has made me a more confident sales person. I will be using my new knowledge at work."

“Alan was fantastic, very informative and helpful. I really enjoyed the course and would recommend it to others.”

CPD

3 CPD hours / points
Accredited by The CPD Certification Service

Description

This Sales course has been designed and tailored to suit your working environment and focuses heavily on the real life interactions & skills. This course will give you a workable tool kit that can be used immediately after the session.

In addition to the learning, an action plan will be created at the end of the session, allowing you to create a workable document detailing your commitments to using these new skills in the workplace.

Introduction to Sales Skills

  • The course focuses on the following Sales Models

    -Classic Sales Model

    -The Closing Sales Model

    -The Problem Solving Sales Model

    -The Value Added Sales Model

    -The Consultative Sales Model

WHAT WILL I LEARN?

Opening the sale – what to do in those initial stages of a Sales situation

Establishing Customer Needs – how to build rapport with your customer and understand their needs, by using recognised “questioning” and “listening” techniques

Selling the Benefits of your Product/Service – learning about the best way to present the benefits of your product or service to a prospect in order to secure a sale

Closing the Sale – How to handle objections effectively and learn some simple and effective ways to confidently close a sale

COURSE CONTENT

On this course delegates will learn and acquire new skills in the following areas:

  • Improving on your ability to arrange and prepare for sales appointments and to effectively sell your product/service.
  • Codes of Practice
  • Moments of Truth
  • Misery Moments
  • Golden Service with a Smile
  • Identifying your customers and their needs
  • Customers come in four main categories
  • Customers buy from people
  • Caring for your customers
  • Barriers to Communication
  • Effective Listening Skills
  • Understanding Buying Signals
  • Structured Steps of the Sale
  • Features and Benefits
  • Questioning Techniques
  • Closing the Sale
  • Handing customer objections and complaints
  • How to deliver feedback constructively
  • Negotiation Skills
  • Influencing Skills

Who is this course for?

Suitability – Who should attend?

This course is targeted at any member of staff who works within a Sales environment, or who are new to Sales but have had no previous training. It is also beneficial to anyone who works in a Customer Service environment or Support role, with a focus on Sales.

Questions and answers

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

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