Effective Communication Training

Training Express Ltd

• Effective Communication Training 1:40:26

  • 1: 0-Comm skills course promotion 1 Preview 02:12
  • 2: 0-Comm skills course promotion 02:42
  • 3: 1-Unlock the door - find what you get in this course 03:40
  • 4: 2-Three things to do to get the most from this course 07:08
  • 5: 3-Learn why should you care about communication skills 05:29
  • 6: 4-Fascinating technique to overcome fear while talking 06:52
  • 7: 5-Power of positive and how to communicate negative message 07:25
  • 8: 6-What do you tell yourself - internal communication 03:21
  • 9: 7-Improvement techniques 1 and 2 clarity and correctness 10:21
  • 10: 8-Improvement technique 3 be courteous and earn respect 05:25
  • 11: 9-Improvement technique 4 - 5W and 1H method for completeness 09:22
  • 12: 10-Improvement technique 5 - build confidence in listeners - concreteness 07:22
  • 13: 11-Improvement technique 6 - keep listener_s attention - make message concise 07:23
  • 14: 13-Improvement technique 8 - be coherent logical and consistent 04:31
  • 15: 14-Improvement technique 9 - Ask a powerful question - what do you want the othe 05:23
  • 16: 15-Improvement technique 10 - Prepare mind of listeners and achieve results - le 11:50

The curriculum begins with course promotion and an introduction that explains what learners will gain and how to maximize learning. It then explores the importance of communication skills and addresses fear while speaking. Learners study positive communication, delivering negative messages, and understanding internal communication. The course introduces multiple improvement techniques including clarity, correctness, courtesy, completeness, concreteness, conciseness, coherence, and consistency. Learners also practice asking powerful questions and preparing listeners’ minds through storytelling to achieve communication results.

Learners first understand the purpose of communication and why it influences every interaction. They learn how mindset affects speech and how internal communication shapes confidence and tone. The course explains methods to reduce fear while talking and encourages positive framing of messages. Learners gain the ability to communicate negative messages clearly without damaging understanding or respect.
The training develops clarity and correctness, helping learners choose accurate words and structure sentences properly. Courtesy is emphasized to build respect and trust during conversations. Learners are taught to use the 5W and 1H method so messages are complete and easy to follow. Concreteness is introduced to help listeners visualize ideas and feel confident in the message.

Conciseness is practiced to keep attention and avoid unnecessary details. Learners also study coherence, logic, and consistency so messages flow smoothly and make sense. Asking powerful questions is highlighted to guide others toward action and response. The course uses stories to demonstrate how to prepare listeners mentally before delivering key messages. By the end, learners understand how to plan communication, deliver messages with intention, and achieve clearer outcomes in conversations and presentations.

Course Curriculum

• 0-Comm skills course promotion
• 0-Comm skills course promotion 1
• 1-Unlock the door – find what you get in this course
• 2-Three things to do to get the most from this course
• 3-Learn why should you care about communication skills
• 4-Fascinating technique to overcome fear while talking
• 5-Power of positive and how to communicate negative message
• 6-What do you tell yourself – internal communication
• 7-Improvement techniques 1 and 2 clarity and correctness
• 8-Improvement technique 3 be courteous and earn respect
• 9-Improvement technique 4 – 5W and 1H method for completeness
• 10-Improvement technique 5 – build confidence in listeners – concreteness
• 11-Improvement technique 6 – keep listener_s attention – make message concise
• 13-Improvement technique 8 – be coherent logical and consistent
• 14-Improvement technique 9 – Ask a powerful question – what do you want the other person to do
• 15-Improvement technique 10 – Prepare mind of listeners and achieve results – learn through this story

• Learners who want clearer everyday communication
• Individuals seeking confidence while speaking
• Team members involved in regular discussions
• People sharing ideas with groups
• Anyone improving message delivery

• Customer Service Assistant
• Office Administrator
• Sales Support Assistant
• Call Centre Advisor
• Team Coordinator
• Front Desk Executive

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