Duty of Care

***New Year Gifts - Free PDF Certificate included I CPD Certified I Video training

Training Express Ltd


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£14 inc VAT (was £125)
Offer ends 28 January 2021
Study method
Online, self-paced
1 hour
Access to content
1 year
No formal qualification
2 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • Certificate of completion available and is included in the price

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The duty of care training course is designed to provide employers and managers with an understanding of duty of care best practice in the workplace. This duty of care training course covers complaints handling, the needs of employees, legal responsibilities and duty of care dilemmas.

Through this comprehensive course, you will gain a firm understanding of the implications of duty of care in the workplace and the legal requirement for duty of care to staff, with a particular focus on using a person-centred approach.

By the end of the course, you will have the necessary skills and knowledge to maintain a healthy working environment for all staff, championing wellbeing in the workplace and understanding the needs of employees that must be met to avoid duty of care dilemmas.

Learning Outcomes

By the end of the course, learners will be able to:

  • Understand the main implications of duty of care in the workplace
  • Identify some common duty of care dilemmas that managers face
  • Apply a person-centred approach when managing teams and individuals
  • Resolve workplace dilemmas and deal with complains promptly and professionally
  • Promote the wellbeing, health and safety of all staff members
  • Understand the needs of your team and employees

Key Features of Duty of Care Course:

Our trusted, high quality and affordable online courses are designed to train individuals to become experts in their field.

  • Accredited, quality CPD training
  • Instant e-certificate and hard copy dispatch by next working day
  • Fully online, interactive course with audio voiceover
  • Developed by qualified health and safety professionals
  • Self-paced learning accessible via laptop, tablet and smartphone
  • 24/7 Learning assistance and tutor support
  • Discounts on bulk purchases


2 CPD hours / points
Accredited by The CPD Certification Service

Course media


Course Curriculum

Module 01: The Course Structure

In module one, we will be guided through the key topics that will be discussed in each module.

Module 02: The Implications of Duty of Care

In module two, we will learn about the implications of duty of care in the workplace and the legal obligations of managers and employers.

Module 03: How Duty of Care Affects Your Work

In module three, we will explore the different ways in which having duty of care responsibilities affects your own work role.

Module 04: Duty of Care Dilemmas

In module four, we will explore some common duty of care dilemmas in the workplace and how to overcome them.

Module 05: Resolving Dilemmas: Support and Advice

In module five, we will learn how to resolve dilemmas regarding duty of care, taking a look at key techniques for providing support and advice.

Module 06: How to Respond to Complaints

In module six, we will gain the fundamental skills to handle complaints effectively and professionally.


All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.


Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Who is this course for?

This comprehensive training course is ideal for those who work in the Health and Social Care sector, such as:

  • Healthcare Assistant
  • Support Worker
  • Social Care Worker
  • Adult Nursing
  • Adult Support Worker
  • Mental Health Care Assistant
  • Social Care Assessor

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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