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Duty of Candour Compliance
Training Express Ltd

CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access

Summary

Price
£19 inc VAT
Study method
Online
Duration
2 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Digital certificate - Free
  • Hard copy certificate - Free
Assessment details
  • Multiple Choice Question (MCQ) (included in price)
Additional info
  • Tutor is available to students

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Overview

[Updated 2025]

A fun fact about Duty of Candour compliance is that it originated in the United Kingdom as a response to healthcare incidents that resulted in patient harm. The term "Duty of Candour" refers to the legal and ethical obligation of healthcare providers to be open and honest with patients and their families when things go wrong in their care. In just ten engaging modules, you will transform the way you approach healthcare communication. Delve into the legal framework, hone your communication skills, and learn to navigate adverse events with grace. Discover the art of offering genuine apologies and fair compensation when necessary. Gain invaluable insights into incident learning and accountability while fostering a culture of change and continuous improvement. Get ready to lead the way in healthcare by exploring future directions and tackling challenges head-on. This course equips you with the knowledge and skills needed to excel in this vital aspect of healthcare, ensuring better patient outcomes and trust in the system.

Key Features

  • CPD Accredited
  • FREE PDF + Hardcopy certificate
  • Fully online, interactive course
  • Self-paced learning and laptop, tablet and smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Certificates

Assessment details

Multiple Choice Question (MCQ)

Included in course price

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Course Curriculum

  • Module 01 : Introduction to Duty of Candour
  • Module 02 : Duty of the Candour Process
  • Module 03 : Legal Framework
  • Module 04 : Communication Skills for Duty of Candour
  • Module 05 : Understanding and Managing Adverse Events
  • Module 06 : Apology and Compensation
  • Module 07 : Learning from Incidents
  • Module 08 : ccountability and Oversight
  • Module 09 : Cultural Change
  • Module 10 : Future Directions and Challenges

Learning Outcomes:

  • Understand the fundamental principles of Duty of Candour.
  • Navigate the Duty of Candour process with confidence.
  • Comprehend the legal framework surrounding healthcare communication.
  • Develop effective communication skills for Duty of Candour situations.
  • Manage adverse events and incidents with a patient-centered approach.
  • Contribute to a culture of accountability and oversight in healthcare.

Accreditation

This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Who is this course for?

  • Healthcare professionals
  • Medical administrators
  • Legal professionals in healthcare
  • Quality assurance specialists
  • Patient advocates
  • Healthcare policymakers
  • Compliance officers
  • Risk management personnel

Career path

  • Healthcare Compliance Officer
  • Medical Legal Advisor
  • Patient Experience Coordinator
  • Quality Assurance Specialist
  • Risk Manager in Healthcare
  • Healthcare Policy Analyst

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.