Skip to content

Find courses near

Search results

    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    A person can only do so much. If you want to accomplish more – and create opportunities for others to expand their skills – you must learn to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ help individuals to improve productivity, optimise efficiency, develop o …
    Save 16%
    £375 £450
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    Save 16%
    £375 £450
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Effective communication skills are at the heart of professional success. People who can communicate well can express their needs clearly and are able to respond constructively to the needs of others. Effective communicators are able to control their voice, tone and body language. …
    Save 16%
    £375 £450
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    Save 16%
    £375 £450
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Good Time Management can transform your personal and professional life. Once you get on top of your schedule you’ll not only achieve more, you’ll improve the quality of what you do, too. Using time effectively will also improve your reputation. People will see you as a ‘doer’, so …
    Save 16%
    £375 £450
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    Save 16%
    £375 £450
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There’s a world of difference between a hastily typed email and a carefully crafted message that gets the right response from recipients. Hamilton Mercer’s Service Methodologies™ help people to craft persuasive communications that don’t solely rely on ‘! High Importance’ flaggi …
    Save 16%
    £375 £450
    • 18 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The receptionist is the face of the organisation and is therefore responsible for making an excellent first impression with guests and business partners who attend an organisation’s premises. Adopting a professional approach to this role will not only benefit your organisation bu …
    Save 16%
    £375 £450
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    Save 16%
    £375 £450
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The way in which you conduct yourself on the phone at work speaks volumes about your attitude, commitment and level of professionalism. It also goes a long way towards creating the right impression of your organisation. When you get it right you not only help to meet the caller’s …
    Save 16%
    £375 £450
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    Save 16%
    £375 £450
  • Moving and Positioning of People Level 2 (VTQ) onsite

    ProTrainings Europe Limited
    Course of up to 12 people at your workplace
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    This course is ideal for all workplace requirements, as it includes safer moving and positioning of people as well as manual handling of objects. The course is designed to meet the requirements and recommendations of the HSE Manual Handling Regulations 1992 as well as other relev …
    Save 14%
    £450 £525

FAQs

Reed Courses advertises a large variety of Personal development courses which are delivered by a range of learning providers. The Personal development courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Personal development course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Personal development courses, you might also be interested in Communication, Delegation and Self esteem. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Personal development courses, Reed Courses also has plenty of paid for online Personal development courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Personal development courses. Alternatively you'll be able to enrol on an online Personal development course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Personal development course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Personal development courses from a variety of learning providers.