Diploma of Hospitality and Hotel Management (Online)

Diploma of Hospitality and Hotel Management (Online)

Advanced Diploma in Hospitality Management Level 7. Additional CPD Accredited Hospitality Management Certificate with 130 CPD points available with no extra study. This Hospitality Management course comes with easy to understand e-learning study materials.

Endorsed Diploma of Achievement in Hospitality Management. In this amazing Catering Management program, the learner will be transformed with effective, proactive, efficient and innovative processes of hospitality, engineering & security, front office and back desk operations, Hospitality Management, quality management, training and development, food and beverage operations, recruitment & selection, marketing and advertising, interdepartmental communications and accounting in Hospitality Management.

Hospitality and Hotel Management

By enrolling in this Hospitality Management course, the learner will enjoy multiple benefits including 100% self-paced program without any imposed time restrictions or deadlines from your tutor. From the start to finish of this Catering & Hotel Management course, the learner will be assured of having full access to the course materials, create their own time schedule, enjoy ongoing tutor support. This Hospitality Management is a great program for you- because it will help in boosting your curriculum vitae, and developing your leadership capacity in the hospitality management field. The one-off payment you make takes care of your training, course materials, consistent tutor support, and supporting documentations. You won’t be constrained to make any additional expense till your graduation.

Hospitality and Hotel Management

In this Hospitality Management exclusive program, the learner will be equipped with innovative, proactive, efficient and effective housekeeping, engineering & security, Catering Management, front office and back desk operations, training and development, recruitment & selection, food and beverage operations, effective marketing and advertising, accounting in hospitality, interdepartmental communications etc.

Hospitality and Hotel Management - Learning Objectives

This Hospitality Management is a unique course that will teach the learner fundamental and core principles of Hospitality Management.

At the end of this Catering Management course, the learner will learn knowledge, skills and specific talents with sustainable global best practices including basic concepts of hotel management, how to effectively manage front office operations, recruiting, selecting, and training the right talent for hotels, fundamentals of marketing, accounting in hospitality, quality management, advertising, housekeeping, engineering and security, food and beverage operations, interdepartmental communications etc.

Hospitality and Hotel Management - Course Benefits

By participating in this advanced level Hospitality Management program, the learner will gain multiple benefits such as:

• Fully self-paced program without any imposed deadlines or time restrictions. From the start to finish, the learner will be in full control of their activities.
• The learner will create their own study schedule- this is good, and they won’t be under supervision of anyone.
• You will have the flexibility to study from any part of the world- all you need to do is to connect to this program with your computer and good internet access.
• Learners will enjoy ongoing, consistent tutor support from our team of expert tutors- they will be 100% ready to handle any concerns you may have concerning either the program and/or online assessment.
• This program will assist in boosting your career prospects and curriculum vitae.

Quality Licence Scheme

This Hospitality Management course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.

Hospitality and Hotel Management

Course Outline

This Hospitality Management is quite an intensive, comprehensive course of study and delivered across 13 quality units. Each of these modules is made up of online assessments. This assessment will be independently marked, and scored.This is necessary to ensure you have a comprehensive understanding of the subject matter. All through the program, your tutor will be 100% available to assist you with anything you need to have an awesome learning experience.

Unit 1 Hospitality Industry An Overview

This Hospitality and Hotel Management Unit covers the following Key topics:

• What is Hospitality?
• Characteristics of the Hospitality Industry
• Scope of the Hospitality Industry
• Career Prospect of the Hospitality Industry
• The Accommodation Sector
• Hotels and Their Classifications

Unit 2 Front Office Operations in Hotel and Hospitality Management.

This Hospitality and Hotel Management Unit covers the following Key topics:

• Front Office Functions
• Front-of-the-House Operations
• Back-of-the - House Operations
• Front Office: Organisational Structure
• The Function of the Front Office Manager
• The Art of Supervising
• The Reservation’s Office

Unit 3 Housekeeping Engineering and Security

This Hospitality and Hotel Management Unit covers the following Key topics:

• Housekeeping
• Management of Guest Amenities
• Room Status Codes
• Managerial Styles

Unit 4 Recruitment and Selection in Hospitality Industry

This Hospitality and Hotel Management Unit covers the following Key topics:

• Flexible Employees
• The Importance of Planning Ahead
• Describing the Job to be done
• Describing the Ideal Recruit
• Attracting Candidates
• Advertising
• One-to-One Interview
• Two or more Interviewers
• Selection Interviews

Unit 5 Training and Development in the Hospitality Industry

This Hospitality and Hotel Management Unit covers the following Key topics:

• The Benefits of Training
• Identifying Training Needs
• The Training Plan
• Carry Out the Training Programme
• Developing a Training Programme

Unit 6 The Travel and Tourism System

This Hospitality and Hotel Management Unit covers the following Key topics:

• Organisers and Retailers
• Tour Operators
• Retailers
• Travel Management Services
• MICE Organizers
• Transportation Companies

Unit 7 Service Quality Management in the Hospitality Industry

This Hospitality and Hotel Management Unit covers the following Key topics:

• Quality Management in Hospitality Industry
• Hospitality Retail Service Quality
• The Five Dimensions of Service
• Inspections and Quality Assurance
• Quality Advisor's Visit
• Statutory Obligations
• Quality Management in Tourism
• Caring For Customers in Tourism

Unit 8 Marketing Management in Hospitality & Tourism

This Hospitality and Hotel Management Unit covers the following Key topics:

• Special Promotions
• Other Public Relations Activities
• Measuring Promotional Effectiveness
• Marketing Objective and Results
• Advertising Decisions

Unit 9 Managing Interdepartmental Communications

This Hospitality and Hotel Management Unit covers the following Key topics:

• Marketing and Sales Department
• Housekeeping Department
• Food and Beverage Department
• Banquet Department
• Maintenance or Engineering Department
• Security Department

Unit 10 Managing Food and Beverage Operations

This Hospitality and Hotel Management Unit covers the following Key topics:

• Food and Beverage Operations
• Assessment of Market and Consumer Needs
• Food Service Operation System
• Designing the Restaurant
• Menu Planning
• Types of Menu
• Comparison of Different Types of Menus
• Managing Food Service Operations
• Plus much more

Unit 11 Conference and Events Management in Hospitality Industry

This Hospitality and Hotel Management Unit covers the following Key topics:

• Identifying Key Event Elements
• Getting Organized
• Budgeting Basics
• Getting Strict About the Budget
• Getting the Word Out
• Plus much more

Unit 12 Accounting in Hospitality

This Hospitality and Hotel Management Unit covers the following Key topics:

• Types Of Accounts At The Front Desk
• Voucher
• Types of voucher
• Basic Principles of Accounting
• Types Of Folios Used In Hotels
• Ledgers Used At the Front Desk
• Accounts Which Are Included In City Ledger
• Plus much more

Unit 13 Crisis Management in Hospitality & Tourism

This Hospitality and Hotel Management Unit covers the following Key topics:

• Before the Crisis
• Preparing for the Worst
• During a Crisis
• Minimising Damage in a Crisis
• Restoring Tourist Confidence
• Plus much more

Hospitality and Hotel Management

This Hospitality Management - Level 7 is an advanced level program for busy hotel managers, or those who want to enhance their skills in Hospitality management, or those that wants to climb to a higher ladder in the hospitality industry. The learner is assured of gaining industry experience that will enable them make a sustainable impact in this field.

Hospitality and Hotel Management

This program is 100% self-paced. So, no matter your current lifestyle and busy schedule, you can register for this program, and study it at your pace without worrying for any form of time restrictions or deadlines. The tutor will be fully available to support you from start to finish.

Hospitality and Hotel Management

No particular entry requirement

Option 1

Hospitality Management Advanced Diploma QLS Level 7 endorsed by Quality Licence Scheme

Certificate Fee: £170 + postal charges

Option 2

Hospitality Management Advanced Diploma issued by CPD

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£150 + postal charges

*Postage Charges: National £9, International £15

Hospitality and Hotel Management

Upon successful completion of our Hospitality and Hotel Management, candidates may choose to pursue an extensive range of careers including:

• Back Office Supervisor
• Corporate Sales Manager
• Director of Maintenance
• Director of Marketing
• Director of Operations
• Events Manager
• Executive Housekeeper
• Executive Conference Manager
• Executive Meeting Manager
• Desk Supervisor

Currently there are no Q&As for this course. Be the first to ask a question.