Would you like to gain an accredited qualification which demonstrates a high level of skill and knowledge? Look no further than this Telesales Marketing – Level 3 course.
Do you work in Telesales or Telemarketing? Perhaps your a business owner who wants to begin using Telesales? If so, you need to understand the theory and practice behind successful and customer friendly telesales strategies. This outstanding Telesales Marketing course will teach you how to define telesales, how to encourage and use active listening, how to deliver a clear message, how to prepare for telesales calls, the advantages and disadvantages of using a call script, and the stages of telesales calls. Become a confident and able telesales specialist with this excellent Telesales Marketing course today!
This Diploma in Telesales Marketing online course is comprehensive and designed to cover 6 key modules and those 6 modules include Defining Telesales, Active Listening, Delivering A Clear Message, Preparing for The Telesales Call, Advantages and Disadvantages Of Using A Call Script, The Stages of Telesales Calls.
1: Defining Telesales
2: Active Listening
3: Delivering A Clear Message
4: Preparing For The Telesales Call
5: Advantages And Disadvantages Of Using A Call Script
6: The Stages Of Telesales Calls
You will have 12 Months access to your online study platform from the date you purchased the course. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.
Method of Assessment:
At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.
Successful candidates will be awarded a Telesales Marketing – Level 3 certificate.
Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.
- Customer Service Advisor
- Telesales Agent
Questions and answers
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.