Diploma in Telesales Marketing - Level 3

Certificate in Diploma in Telesales Marketing - Level 3 | CPD & IAP Accredited



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£29 inc VAT (was £199)
Offer ends 18 July 2019
Study method
Online, self-paced
4 Hours
5 CPD points / hours
Additional info
  • Exam(s) / assessment(s) is included in price

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Diploma in Telesales Marketing - Level 3

Would you like to gain an accredited qualification which demonstrates a high level of skill and knowledge? Look no further than this Telesales Marketing – Level 3 course.

Do you work in Telesales or Telemarketing? Perhaps your a business owner who wants to begin using Telesales? If so, you need to understand the theory and practice behind successful and customer friendly telesales strategies. This outstanding Telesales Marketing course will teach you how to define telesales, how to encourage and use active listening, how to deliver a clear message, how to prepare for telesales calls, the advantages and disadvantages of using a call script, and the stages of telesales calls. Become a confident and able telesales specialist with this excellent Telesales Marketing course today!

Course media


Course Description:

This Diploma in Telesales Marketing online course is comprehensive and designed to cover 6 key modules and those 6 modules include Defining Telesales, Active Listening, Delivering A Clear Message, Preparing for The Telesales Call, Advantages and Disadvantages Of Using A Call Script, The Stages of Telesales Calls.

Course Curriculum

1: Defining Telesales

2: Active Listening

3: Delivering A Clear Message

4: Preparing For The Telesales Call

5: Advantages And Disadvantages Of Using A Call Script

6: The Stages Of Telesales Calls

Course Duration:

You will have 12 Months access to your online study platform from the date you purchased the course. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.

Method of Assessment:

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.


Successful candidates will be awarded a Telesales Marketing – Level 3 certificate.


Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Career path

  • Telemarketer
  • Customer Service Advisor
  • Telesales Agent

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