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Diploma in Telesales Marketing – Level 3

Free E - Certificate Included | Free Retake Exam| Access for 365 days | No Hidden Fee


1 Training

Summary

Price
Save 96%
£12 inc VAT (was £399)
Offer ends 30 September 2021
Study method
Online, self-paced
Duration
4 hours
Access to content
365 days
Qualification
No formal qualification
CPD
5 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price

10 students purchased this course

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Overview

Would you like to gain an accredited qualification which demonstrates a high level of skill and knowledge? Look no further than this Telesales Marketing – Level 3 course.

Are you someone who works in Telesales or Telemarketing? Maybe you’re a business owner who wants to begin using Telesales to advertise your company? If yes, you should have an understanding of the theory and practice behind successful and customer friendly telesales strategies. This excellent Telesales Marketing course will enable you to define telesales, to encourage and use active listening, to deliver a clear message, to prepare for telesales calls, the advantages and disadvantages of using a call script, and the stages of telesales calls. Transform yourself into a confident and able telesales specialist with this excellent Telesales Marketing course today!

  • Free E-certificate (No additional cost for E-certificates)

CPD

5 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

When you enroll for this programme, you will additionally receive two CPD accredited courses for free from 1Training.org. You have the opportunity to choose your preferred courses from a recommended list, and earn more CPD Points/Hours to your portfolio. The courses that you can choose from have been indicated on our suggested course below.

  • Diploma in Content Marketing - Level 4
  • Diploma in Digital Thinking and Mobile Teaching - Level 3
  • Diploma in Affiliate Marketing - Level 4
  • Diploma in Executive Business Writing
  • Diploma in Internet Marketing - Level 3
  • Diploma in Managing Career
  • Diploma in Pay Per Click Advertising - Level 3
  • Diploma in Customer Service
  • Teach Time Management to Professionals
  • Social Media for Business

What skills will I learn?

  • Learn how to use active listening
  • Understand how to deliver your message clearly
  • Learn how to prepare for telesales calls
  • Study the stages of telesales calls

Course Curriculum:

  • Module 01: Defining telesales
  • Module 02: Active listening
  • Module 03: Delivering a clear message
  • Module 04: Preparing for the telesales call
  • Module 05: Advantages and disadvantages of using a call script
  • Module 06: The stages of telesales calls

How will I be assessed?

  • You will have one assignment. Pass mark is 65%.
  • You will only need to pay £19 for assessment.
  • You will receive the results within 72 hours of submittal, and will be sent a certificate in 7-14 days.

Certification:

Those who successfully pass this course will be awarded a Telesales Marketing – Level 3. Anyone eligible for certification will receive a free e-certificate, and printed certificate.

Career path

  • Telemarketer
  • Customer Service Advisor
  • Telesales Agent
  • Telesales Executive
  • Telesales Representative

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.