Diploma in Soft Skills - Level 4

CPD & iAP Certification | Exam and Free e-certificate included

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£12 inc VAT (was £399)
Offer ends 22 October 2019
Study method
Online, self-paced
12 Hours
12 CPD points / hours
Additional info
  • Exam(s) / assessment(s) is included in price

8 students purchased this course

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Soft skills refer to the characteristics, attitudes, attributes and personality traits of an individual which is required to succeed in their career and life. Soft skills are important for an individual to interact with people in the society and in the workplace. Employers look for prominent soft skills in an individual while recruiting so that they can contribute to the success of the organization in the long run through leadership, team work and effective communication.

Soft skills are very important if you aim to succeed and progress in your career. Some people are born with certain soft skills, while some others have to develop their soft skills through proper training and guidance. Therefore, this soft skills training course is here to help you develop your soft skills in order attain success in your career and life. You will be taught on soft skills and the importance of soft skills to an individual through this course. You will also be trained on how to develop your personality, team building skills, leadership skills, thinking skills and problem solving skills through this diploma.

Since soft skills are important for every individuals irrespective of their profession, this diploma will qualify you for any job position you desire. However, you can easily land a job in human resource through this diploma as soft skills are relatively important while dealing with human resource.

Course media


Learning outcomes

  • Learn about soft skills and the need for soft skills in an individual.
  • Understand about personality development and the ways in which to develop one’s personality.
  • Gain an insight into communication, communication skills and the ways to overcome communication barriers.
  • Gain an understanding of interpersonal relationship and the importance of it to an individual.
  • Learn in-depth about time management, leadership, team building and stress management and the importance of managing them to an individual.
  • Understand about presentation skills, thinking skills and problem solving skills and the ways to improve them.

Course Curriculum

1: Introduction To Soft Skills

2: The Need For Soft Skills

3: Personality Development

4: Communication Skills

5: Overcoming Barriers To Communication

6: Interpersonal Relationships

7: Team Building

8: Leadership

9: Time Management

10: Presentation Skills

11: Managing Stress

12: Thinking Skills

13: Problem Solving

14: Decision Making Skills

15: Employment Communication

16: Workplace Etiquette

Access duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The content will be accessible to you 24/7. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Method of assessment

At the end of the Diploma in Soft Skills – Level 4 program you will be required to take a multiple choice question assessment test. The multiple choice question assessment will be automatically marked with learners receiving an instant grade.


Those who successfully complete the exam will be awarded the Diploma in Soft Skills – Level 4 professional qualification.

Awarding body

The certificate will be awarded by CPD and iAP. This internationally recognised qualification will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.

Who is this course for?

This diploma will benefit anyone irrespective of their professional and academic background. However, this diploma may mainly benefit job seekers and employees in the human resource field.


  • You must be 16 years of age or more
  • You should have a basic understanding of numeracy, English language and ICT

Career path

  • Human resource manager – £35,407 per annum
  • Human resource administrator – £19,649 per annum
  • Human resource advisor – £26,851 per annum
  • Human resource director – £68,509 per annum

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