Diploma in Retail Management - CPD Certified

CPD approved training provider II Certificate Included



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£15 inc VAT (was £259)
Offer ends 18 September 2019
Study method
Online, self-paced
9 Hours
10 CPD points / hours
Additional info
  • Tutor is available to students

47 students purchased this course

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The Diploma in Retail Management course is structured into 19 units with expertly designed online study materials, video lessons so you learn everything you need to know to succeed.

A retail manager manages a retail outlet, or groups of outlets, and is the person ultimately responsible for the day-to-day operations of a retail store. The most popularRetail Management Training will be of great interest for you if you are working in the retail industry and looking forward to learning more about modern retail formats and consumer behaviour, which is designed to equip you with the knowledge and practical skills to flourish in the retail industry and establishments.

This Retail Management Training covers the modules in human resource management, merchandise management, financial statement and analysis and so on. Special attention will be given to supply chain relationships, quality and value, ethics, consumer satisfaction, and social responsibility. The Retail Management Training is divided into 19 modules. Each module is brimming with useful information, making it easy to learn and gain the insight you need to enjoy a successful career in this industry.

Benefits of studying the Diploma in Retail Management with Janets include

  • Earn a free e-certificate upon successful completion.
  • Accessible, informative modules taught by expert instructors
  • Study in your own time, at your own pace, through your computer tablet or mobile device
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Get 24/7 help or advice from our email and live chat teams

Course media


Course design

The Diploma in Retail Management course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the Diploma in Retail Management course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

******************COURSE CURRICULUM************************

Diploma in Retail Management

  • Introduction to Retail Management
  • Handling Merchandise in Retail Management
  • Structure of Your Business
  • The Sales Process and Checkout
  • POS (Point of Sale) Retail System
  • Importance of Consumer Behaviour
  • Importance of Communication in Retail Industry
  • Effective Inventory Management
  • Choosing a Retail Store Location
  • Retail Psychology
  • Manage Your Suppliers
  • Negotiate The Right Deal With Suppliers
  • Develop Store Security Procedures
  • Management Skills For Leading Your Team
  • Retail Marketing
  • Role of Coupons in Retail Marketing
  • Retail Brand Management
  • Health And Safety Obligations For Retailers
  • Consumer Rights Act


Upon successful completion of the Retail Management course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost.

Who is this course for?

Diploma in Retail Management is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This Diploma in Retail Management course is a great opportunity for all student from any academic backgrounds to learn more on this subject.


There is no specific requirements for our Diploma in Retail Management. This Diploma in Retail Management course is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. The Retail Management course requires a moderate Internet connection so it is possible to start learning with any type of Internet from anywhere at any time without any limitations.

Questions and answers

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martin asked:

I don't have a video player or speakers with my computer but i,am interested in this course.


Hi Martin, Thanks for reaching out. This is fully a theoretical course based on written lectures. You don't need to have any video player or any speaker attached to your computer in order to do this course. Thanks.

This was helpful. Thank you for your feedback.

Susanne asked:

I’d like to do this course, but the date finishes on 13th Sept, & I don’t get paid until the 21st Sept. what can I do.


Dear Susanne, Thanks for the question. The offer was planned to get extended and it will extend till the end of the month. Therefore, you will be able to purchase the course at your convenient time. Thanks, Help Desk.

This was helpful. Thank you for your feedback.

BL asked:

Do you every have to travel for training/exams or is it 100% online at home?


Dear BL, Thank you for contacting us. All our courses are online courses. All our course materials are online and you can study everything online as well. Therefore, you can do the courses from anywhere in the world. Thanks

This was helpful. Thank you for your feedback.

Libby asked:

Can I fix the exam date myself?


Dear Libby, Thanks for the question. You will have a one-year access to the course after purchasing and you can complete the course anytime within a year. Therefore, you can sit for the exam at your convenient time. Thanks, Help Desk.

This was helpful. Thank you for your feedback.

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