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Diploma in Receptionist Skills at QLS Level 5
Skill Up

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Summary

Price
£499 inc VAT
Or £55.44/mo. for 9 months...
Study method
Online
Duration
2 weeks · Self-paced
Access to content
1 year
Qualification
No formal qualification
CPD
150 CPD hours / points
CPD What's this?
Achievement
Endorsed by The Quality Licence Scheme
Certificates
  • CPD Accredited Digital Certificate - Free
  • Level 5 QLS Endorsed Hardcopy Certificate - Free
  • CPD Accredited Hardcopy Certificate - £19.99
Assessment details
  • Quiz/Assignment (included in price)
Additional info
  • Tutor is available to students

Overview

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Diploma in Receptionist Skills at QLS Level 5

***Key Features of Diploma in Receptionist Skills at QLS Level 5***

  • Free QLS Certificate
  • Free CPD PDF Certificate + Transcript

Step into the world of professional hospitality with our Diploma in Receptionist Skills. This comprehensive course is meticulously designed to equip you with top-tier receptionist skills, ensuring you stand out in the competitive landscape of front desk management. With the right blend of theoretical knowledge and applied expertise, our program focuses on enhancing your receptionist skills, paving the way for a successful career in any industry that values excellent customer service.

Our curriculum covers every facet of receptionist skills, from managing administrative tasks to mastering effective communication techniques. The Diploma in Receptionist Skills delves deep into the nuances of customer interaction, ensuring you develop impeccable receptionist skills that will enable you to handle any situation with confidence and poise. You'll learn how to manage office logistics, schedule appointments efficiently, and maintain a professional demeanour, all essential receptionist skills for any front office role.

By the end of this diploma, you will have honed your receptionist skills to perfection. Whether you aim to work in a corporate environment, a bustling hotel, or a medical office, our "Diploma in Receptionist Skills" provides the training necessary to excel. Join us and transform your career by mastering the receptionist skills that employers are looking for in today’s fast-paced business world.

Learning Outcomes of Receptionist Skills Training:

  • Demonstrate superior receptionist skills in managing front desk operations.
  • Develop effective communication strategies using receptionist skills.
  • Apply receptionist skills to schedule and manage appointments efficiently.
  • Utilise receptionist skills to handle customer inquiries and complaints professionally.
  • Exhibit strong organisational skills in managing office logistics.
  • Enhance interpersonal receptionist skills for better client interaction.
  • Implement receptionist skills to maintain a professional office environment.
  • Strengthen problem-solving to address front desk challenges.
  • Use receptionist skills to ensure accurate record-keeping and data management.
  • Apply receptionist skills to support administrative tasks effectively.

Achievement

Certificates

CPD Accredited Digital Certificate

Digital certificate - Included

This Diploma in Receptionist Skills course comes with Free CPD Accredited PDF Certificate, making this course an excellent value for money.

Level 5 QLS Endorsed Hardcopy Certificate

Hard copy certificate - Included

Certificate delivery is Free for UK residents, whereas it costs £10 for international students as a delivery charge.

Note: Skill-up is a Janets-approved resale partner for Quality Licence Scheme Endorsed courses.

CPD Accredited Hardcopy Certificate

Hard copy certificate - £19.99

Get CPD Accredited Hard Copy certificate for £19.99 per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs £10 for International students as delivery charge.

Assessment details

Quiz/Assignment

Included in course price

CPD

150 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

The Diploma in Receptionist Skills is a detailed programme aimed at developing your capabilities to thrive in any front office environment. This course imparts essential receptionist skills, focusing on communication, organisation, and customer service. Through this diploma, you will gain the expertise needed to excel in receptionist roles across various industries. Master key Receptionist Skills, enhance your professional demeanour, and become an indispensable part of any office.

Method of Assessment

Students will have to take automated multiple-choice exams for the following course to complete the Diploma in Receptionist Skills at QLS Level 5 training. The exams will be online and you will need to score 60% or above to pass. After successfully passing each exam, you will be able to apply for your CPD-accredited certificate.

Certificate of Achievement

Endorsed Certificate of Achievement from the Quality Licence Scheme

After completing the Diploma in Receptionist Skills at QLS Level 5 training, learners will be able to order endorsed certificates as proof of their achievement:

  • Diploma in Receptionist Skills at QLS Level 5 Certificate Cost: FREE

This Hardcopy Certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying the certificate prices mentioned beside the respective course’s name.

CPD Accredited Certificate from Skill Up

Once you have finished the Diploma in Receptionist Skills at QLS Level 5 course, you will be eligible to apply for CPD-accredited certificates for each of the courses inside this course as proof of your new skills and your continued professional development. Certification is available in both PDF & hardcopy format, which can be received by paying —

  • PDF Certificate: FREE
  • Hardcopy Certificate (within the UK): £19.99
  • Hardcopy Certificate (international): £19.99 + £10 (postal charge) = £29.99

Who is this course for?

This Diploma in Receptionist Skills is open to everyone, with a special focus on the following individuals:

  • Aspiring receptionists looking to enhance their receptionist skills.
  • Professionals transitioning into front desk roles need to develop receptionist skills.
  • Individuals aiming to improve their customer service and receptionist skills.
  • Those seeking a career in hospitality with a focus on receptionist skills.
  • Office assistants desire to refine their receptionist skills for career advancement.

Requirements

There are no formal entry requirements for the Diploma in Receptionist Skills at QLS Level 5 course, with enrolment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without any hesitation.

Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the Diploma in Receptionist Skills at QLS Level 5 course at your own pace.

Career path

Unlock diverse career opportunities with our Receptionist Skills diploma training. Such as:

  • Receptionist: £18,000 - £23,000 per year
  • Administrative Assistant: £19,000 - £25,000 per year
  • Front Desk Manager: £23,000 - £30,000 per year
  • Hotel Receptionist: £18,000 - £24,000 per year
  • Medical Receptionist: £19,000 - £26,000 per year
  • Office Coordinator: £20,000 - £28,000 per year

Questions and answers

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Reviews

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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