Cambridge Management and Leadership School Ltd
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Level 3 Diploma in Person-centered Care learners will look at the role of person-centred care in interactions with service users. They will also consider other models of care delivery and their strengths and weaknesses in delivering care to meet the needs of different populations of service users. Delivering high quality care is not always easy and learners will examine the potential ethical issues that could arise and how these could be dealt with.
Learners will develop an understanding of the difficulties of balancing individual autonomy and minimising potential risk to vulnerable service users.
Learners will consider relevant health and social care legislation that impacts on both those delivering care and individuals receiving care. The role of government departments and other agencies in producing legislation and guidance and how this affects local policies, procedures and care delivery will be covered.
In this course, you will study
Understand the professional values and personal attributes of health and social care workers:
• Models of care, definitions and the aims of each model. Comparing and contrasting models
• Person-centred care – what does it mean in health and social care practice?
• What is equality, diversity and discrimination, definitions, prevention and the health and social care worker’s role
• The 6Cs of health and social care workers, definitions
• People skills such as patience, problem-solving skills, communication skills, conflict management skills and negotiating skills.
• What is empathy and why is it important for health and social care workers to be empathetic?
• Current theories of empathy.
Understand the ethical issues involved when meeting the care needs of individuals:
• Define ethics. In particular, cover the principles that relate to interaction with service users. duty of care etc.
• Common ethical issues in relation to health and social care, balancing services against resources, minimising risk whilst maintaining individual choice, the needs of one against the needs of many. Sharing of information, issues with confidentiality
• Link the examples to the ethical principles discussed
• Gain example situations from learners and discuss the ethical issues and possible positive outcomes of the situations.
Understand the legislation and guidance that govern health and social care practice:
• Main legislative and policy making departments and organisations that influence policies in health and social care, NHS, DH, NICE, HSE and their role in influencing health and social care
• Legislation such as Equality Act 2010, Care Act 2014, Mental Health Act 2007 etc.
• Examples of NICE guidance on Care Pathways and Care Plans
• HSE guidance on risk assessments
• How these national guidelines are implemented in individual organisations.
Each unit is assessed through an assignment.
How will you study?
Our learning portal will be available to you study 24/7. You can use your Desktop Computer, Laptop, Mobile or Tablet anytime in a flexible way to study entirely online. After login to your online learning portal, you will study in a structured way - read books/resources online and write you assignments with full study support to complete the whole qualification.
Results and Certificate
Learners will complete only one unit and number of topics. At the end of the course you will achieve credits that can be counted towards the similar level higher credits qualification. You will achieve a Certificate of Achievement to confirm your achievement.
NOTE: Assessment Cost
Learners will pay £75 accreditation fees at the beginning of the course that is not included in the Reed courses. That cost include assessment, marking, and certification.
Who is this course for?
This course is for someone who is new to the health and social care, or want to study for continuing professional development (CPD) or to progress to higher level course in the same subject area.
The rationale of the programme is to provide a career path for learners who wish to develop their care capabilities within the health and social care sector. The primary areas of employment are social worker, health care assistant, charity, health administrator etc. You will also progress to Level 3 or Level 4 qualification.
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