reed.co.uk Courses

Header

Diploma in Office Administration and Reception - Level 4

Accredited by ABC Awards | Endorsed Certificate | Certified Unit Summery| Free COVID 19 Course


Global Edulink

Summary

Price
Save 91%
£39 inc VAT (was £469)
Offer ends 04 August 2020
Study method
Online, self-paced
Duration
15 Hours
Qualification
No formal qualification
Achievement
Endorsed by ABC Awards

10 students purchased this course

Add to basket or enquire

Overview

A message to our learning community

With the current outbreak of Coronavirus hitting countless countries and economies around the world, we stand together with all those who have been impacted by COVID-19. We also want to remember and appreciate the healthcare professionals and other individuals in essential services who are braving this pandemic from the forefront with their selfless acts of service.

Learners will get “Certificate in COVID-19 (Coronavirus) Awareness” Course for Free on purchasing this course

-------------------------------------------------------------------------------------------------------------------------------

Diploma in Office Administration and Reception - Level 4

This course is endorsed under ABC Awards and Certa Awards Quality Licence Scheme.

Get 2 accredited qualifications in 1 program. The submission of your assessment is compulsory to get your ABC Awards certification. However, if you take a 20 question MCQ examination, you can also receive a free e-certificate from CPD & iAP.

The course is perfect for Office Administrators and Receptionists to take their career to the next level. The Diploma in Office Administration and Reception – Level 4 course will enable learners to improve their skills and knowledge in this field. Gain a competitive edge amongst potential employers and learn how to apply administrative best practices in your office environment. As anyone knows, administrative support is integral to the smooth and seamless operation of an organisation. An Office Administrator or Receptionist will be able to wow their colleagues with their in-depth knowledge and high performing skills. Whether you are new to this field or already employed in administration, the course offers insight and practical knowledge to learn the fundamentals allowing learners to advance in their career in office administration.

The course covers key topics such as administrative procedures, telephone etiquette, business writing, time management and business succession planning. Learners will become confident in their job role and learn to work more effectively in the workplace, and prioritise and organise tasks.

The Diploma in Office Administration and Reception – Level 4 course is an extensive course aimed at learners who want to update their existing skills and work in the administration sector.

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Global Edulink has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Global Edulink to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales

We are always thinking of ways in which you can gain the best from our online learning platform. When you enroll with us on this program you will have the opportunity to enroll on a Level 4 course or above for free!!! The courses that you can choose from have been indicated on our suggested course below.

  • Diploma in Business Management - Level 4
  • Diploma in Office Administration - Level 4
  • Diploma in Office Administration and Bookkeeping - Level 4
  • Diploma in Office Administration and HR - Level 4
  • Diploma in Office Administration and Management - Level 4
  • Diploma in Office Administration and PA - Level 4
  • Diploma in Office Administration and Reception - Level 4
  • Diploma in Business Management – Level 5
  • Diploma in Business Management – Level 5
  • Diploma in Risk Management - Level 5
  • Diploma in Strategic Management - Level 5
  • Diploma in Advanced Financial Reporting - Level 5
  • Diploma in Advanced Management Accounting - Level 5

Achievement

Endorsed by ABC Awards

Course media

Description

What is covered in this course?

  • Become an effective office administrator, receptionist or telephone operator upon completion of this course.
  • Become competent in administrative and receptionist duties, learn administrative procedures and provide administrative support.
  • Keep your team motivated, and equip them with the right tools to succeed within an office environment.
  • Learn about telephone etiquette and handling a difficult customer.
  • Apply office administration best practices to increase the growth of the organisation.
  • Learn business writing techniques, meeting management and taking meeting minutes..
  • Learn organisational skills and business ethics.
  • Become qualified in office administration and reception and work within an organisation with room for progress and career enhancement.

Course Curriculum (Type Of Course Material: Text)

1: Administrative Procedure

2: Administrative Support

3: Telephone Etiquette

4: Business Writing

5: Time Management

6: Meeting Management

7: Taking Meeting Minutes

8: Business Succession Planning

9: Communication Strategies

10: Handling A Difficult Customer

11: Organisational Skills

12: Business Ethics

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Methodof Assessment

This online course will be evaluated through written assignments. In order to complete this programme successfully and gain your professional qualification, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.

Please Note: Additionally, £179 (Inc. VAT) is charged for assessment and certificate and you need to pay that when you are submitting your assessments only (it is not required to pay initially when you are registering). this payment can be paid into 3 installments when you are submitting your assessments.

Certification

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

Course Code: QLS-03802

Accredited Body (Accreditation)

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

While the submission of your assignment is compulsory for you to get your ABC Awards accredited certification, you can also receive another CPD & iAP accredited, free e-certificate if you take a 20 multiple choice exam.

Who is this course for?

  • Office Administrators and Administrative Assistants
  • Receptionists
  • Individuals who are temporarily employed and want to gain administrative skills
  • Anyone who wants to learn more about Office Administration and Reception and further their career

Requirements

  • Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT.
  • A recognised qualification at level 3 or above in any discipline.

Career path

  • Office Administrator
  • Administrative Assistant
  • Receptionist
  • Personal Assistant

Others jobs you can get

  • Executive Assistant
  • Receptionist / Telephone Operator

Questions and answers


No questions or answers found containing ''.


lina asked:

hi, how much is the exam? thank you

Answer:

Kindly note this course will be evaluated through written assignments. In order to complete this programme successfully and gain your professional qualification, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. £179 (Inc. VAT) is charged for assessment and certificate and you need to pay that when you are submitting your assessments only.

This was helpful. Thank you for your feedback.

Joana asked:

Hi, There is some limited time?

Answer:

Dear Joana Thank you very much for your query. The course duration is 15 Guided Learning Hours. And the course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

Modals

Mobile Navigation