The Diploma in Office Admin and Receptionist Training – Level 4 is ideal for aspiring office administrators and receptionists to further their vocational training, change their career path or refresh their knowledge. Office management and receptionist training are competitive components in the job market and the more qualified you are in this field the better opportunities you will have to find your dream job role. The course will equip you with the appropriate skills and understanding on managing office administration efficiently. Additionally, the course will focus on Receptionist training in order for you to be able to perform reception duties effectively. As two components that are central to the overall success of an organisation, you play an important role. An office administrator must be a high performing individual able to meet your day to day duties with ease.
The course will cover key topics such as administrative procedures, telephone etiquette, business writing, time management and business succession planning. You will gain the competency to perform your tasks in a confident manner, while ensuring the office runs smoothly and is a well-functioning entity.
The Diploma in Office Admin and Receptionist Training – Level 4 is an in-depth course that will equip you with the tools and knowledge to work effectively in the workplace, prioritise your tasks, encourage your employees and achieve common organisational goals.
- Learn the role and responsibilities of administration and HR training.
- Become competent in administrative and reception duties to keep the office functioning smoothly.
- Motivate your team and give them the right tools to achieve common goals.
- Learn about telephone etiquette and how to respond to a difficult customer.
- Apply office administration best practices to ensure the overall success of an organisation.
- Learn business writing techniques, meeting management and taking meeting minutes..
- Become qualified in office management work within an organisation with room for progress and career advancement.
1: Need Of Administrative Procedure
2: Effective Administrative Support Skills
3: Aspects Of Phone Etiquette
4: How To Enhance Business Writing Skills
5: Effective Time Management
6: Manage Organisational Meetings
7: Taking Meeting Minutes Effectively
8: What Is Business Succession Planing
9: Understanding The Communication Strategies
10: Dealing With Unhappy Customer
11: Organisational Skills Development
12: Good Business Ethics For The Organisation
The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.
Method of Assessment
This online course is assignment-based with learners being assessed upon the submission of a series of assignments. Once you successfully submit the assignments, students will gain a professional qualification. The assignments must be submitted to the instructor through the online learning portal. The assignments will be reviewed and evaluated, with feedback provided to the student on how well they have fared.
Upon the completion of this course, you will be awarded the Level 4 Diploma in Office Admin and Receptionist Training by ABC Awards. The Certification will also include the summary of units learned. Each unit will include the specificities studied. You will gain a professional qualification and be viewed as a marketable candidate by potential employers who will recognise your skills and commitment demonstrated while following this course.
ABC Awards is a leading national awarding body renowned for its extensive range of industry-standard accredited vocational qualifications. ABC Awards is Ofqual regulated and have an established reputation for cultivating high-quality and diverse skills and knowledge. They are committed to developing and awarding qualifications that showcase skills for employment. ABC Awards was established in 1998 and thousands of learners qualify for their vocational trainings each year. They offer a wide range of qualifications that cover multiple sectors and industries. They have a simplified process and learners are guaranteed to receive excellent value for money. ABC Awards ensures their partners receive the best possible service.
Who is this course for?
- Office Administrators and Administrative Assistants
- Individuals who are temporarily employed and want to gain administrative skills
- Anyone who wants to learn more about Administration and Receptionist training and further their career
- Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT.
- A recognised qualification at level 3 or above in any discipline.
- Office Administrator – £17,477 per annum
- Administrative Assistant – £16,926 per annum
- Receptionist – £16,271 per annum
Questions and answers
No questions or answers have been posted about this course.
Rating and reviews
There haven't been any reviews for this course yet.
Please sign in to review this course.
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.