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Diploma in Hotel Management

Diploma QLS Level 5 | FREE PDF Certificate* | 100 CPD Credits | +2 FREE Courses [10,000+ Enrolled students]

Brentwood Open learning College


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£12 inc VAT (was £20)
Offer ends 08 December 2023
Study method
Online, self-paced
450 hours
No formal qualification
100 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

441 students purchased this course

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Hotel Management

**3 Courses Bundle**

[FREE Event Management Course]**[FREE Travel & Tourism Course]

Certificate of achievement in Hotel Management QLS Level 5. Additional CPD Accredited Hotel Management Certificate with 100 CPD points available with no extra study. This Hotel Management course comes with easy to understand e-learning study materials.

Endorsed Certificate of Achievement. Hotel Management Diploma Level 5 This is a highly effective online Hotel Management course. This Advanced Level 5 Diploma in Hotel Management course covers wide range of crucial industrial insights. You will learn contemporary principles, how to manage hotels effectively and productively, how to relate with your management team, and how to guarantee outstanding quality to your guests.

This Advanced Level 5 Diploma in Hotel Management course is delivered across 10 units. If you have done any Hotel Management entry level course before, then sign up to this Hotel Management course and be paid like a professional. If you have not done so, then you can take advantage of this Hotel Management course to take your career to the next level of excellence.

You will learn upper level insights on Hotel Management, managing front office operations, housekeeping, engineering and security, recruitment and selection, training and development, marketing and advertising, quality management, managing food and beverage operations, accounting in hospitality, managing interdepartmental communications and lots more.

By all standards of evaluation and analysis, this Hotel Management is a great course. It is delivered in readable, highly simplified English. It is a 100% self-paced programme, and the learner enjoys complete flexibility to learn the course at any time.

You will be issued with an endorsed certificate of achievement when you complete the Hotel Management course. Surely, this certificate will open doors to unlimited opportunities for you. Your course fee includes training, course materials, tutor support, and additional supporting documents.

What Will I Learn From This Hotel Management Diploma:

  • The confidence to oversee every key Hotel Department
  • Comprehensive knowledge of all essential hotel operations
  • What it takes to build and manage an efficient workforce
  • How to work with hotel finances and budgets
  • Essential marketing and advertising skills
  • Comprehensive understanding of housekeeping, engineering and security departments

Why Students prefer this Hotel Management Diploma from BOLC:

  • Fully Endorsed Hotel Management Course
  • Hotel Management Specialist Tutors
  • Hotel Management course does not expire till you successfully complete it
  • The option to take study breaks at any time at no extra cost
  • No deadlines, no time restrictions and no fixed schedules
  • All required study materials and supporting documentation included as standard – no additional costs or expenses at any time.
  • Online assessments to test your new skills and knowledge
  • The opportunity to enhance and improve your CV and career prospects.
  • The opportunity to study from any location in the world.

**2 Free Gifts included in this Hotel Management Course **

  1. ***FREE Event Management Course***

This Free Event Management course covers the following topics:

  • What is Event Management?
  • The ‘five Ws’ of event creation and how they apply to the creation of an event concept
  • Event Marketing
  1. **FREE Tourism Management Course**

This Free Tourism Management course covers the following topics:

  • Leisure Tourism
  • Business Tourism
  • The Development of Leisure Travel
  • Advantages of a Package Holiday
  • The Disadvantages of Package Holidays
  • Self- Packaged Holidays
  • Changes in Travel and Tourism
  • Types of Tourist Destinations
  • Culture and Heritage
  • Plus more

***This offer ends soon***

Quality Licence Scheme

This Hotel Management course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.



100 CPD hours / points
Accredited by The CPD Standards Office

Course media


Hotel Management

In this advanced level Advanced Level 5 Diploma in Hotel Management course, the learner will gain great benefits including 100% self-study with no imposed deadlines and time restrictions. You will be in complete control of your study from start to finish. Happily, you will create your own study schedule without being restricted or supervised by your tutor. The learner enjoys the flexibility of registering for this program from any part of the world.

This Advanced Level 5 Diploma in Hotel Management program is available for anyone regardless of their age, education backgrounds and/ or experience. Be assured of gaining ongoing, consistent support from your tutor; the duty of your tutor is ensure you gain the best learning experience. By studying this Hotel Management course, you will not only boost your curriculum vitae, proficiency in the hotel industry, but will also boost your career prospects of getting a better job or raise in your workplace. By registering for this course, you will learn specific knowledge, experience, skills and relevant talents you need to manage hotels with global best practice.

Hotel Management

The content of our most Advanced Level 5 Diploma in Hotel Management gradually guides learners through each and every key function and responsibility of the professional hospitality manager. On a global basis, demand for qualified and capable hospitality leaders at all levels has never been greater. Armed with the skills and knowledge required to step into a leadership position, a whole world of incredible career opportunities could be right at your fingertips.

Hotel Management

Along with a broad overview of the contemporary hotel management profession, learners are introduced to each key department within a hotel environment. Discover what it takes to become a competent front of house manager, run back-office operations, take control of food and beverage departments, recruit and train a capable and effective workforce, provide consistently outstanding customer service, market and advertise the business effectively, master interdepartmental communications and so much more besides.

Hotel Management

Upon successful completion of this Advanced Level 5 Diploma in Hotel Management course, candidates take away the most essential industry-specific skills, talents and knowledge including:

Course Outline

This intensive yet digestible Diplomais delivered across 10 modules – each concluding with an online assessment to verify your acquired knowledge and competencies. Your assigned tutor will provide you with comprehensive support at all times, in order to assist with your successful completion of each unit.

Module 1 - Hotel Management: Introduction

This Hotel Management module covers the following Key topics:

  • What is Hospitality?
  • Characteristics of the Hospitality Industry
  • Scope of the Hospitality Industry
  • Career Prospects in Hospitality Industry

Module 2- Front Office Operations & Management

This Hotel Management module covers the following Key topics:

  • Managing Front Office Operations
  • Front Office Functions
  • Front-of-the-House Operations
  • The Function of the Front Office Manager
  • The Art of Supervising

Module 3 - Professional Management of Housekeeping, Engineering and Security Operations

This Hotel Management module covers the following Key topics:

  • Housekeeping, Engineering & Security
  • Organisation of Housekeeping Department

Module 4 - Recruitment and Selection in Hotel Industry

This Hotel Management module covers the following Key topics:

  • Flexible Employees
  • The Importance of Planning Ahead
  • Advertising

Module 5 - Employee Training and Development Plans for Hospitality Staff

This Hotel Management module covers the following Key topics:

  • The Benefits of Training
  • Identifying Training Needs
  • The Training Plan
  • Management Concepts
  • Steps in the Training Process
  • Skill Demonstration

Module 6 - Quality Management Systems in Hospitality

This Hotel Management module covers the following Key topics:

  • Hospitality Retail Service Quality
  • The Five Dimensions of Service
  • Inspections and Quality Assurance
  • Statutory Obligations
  • Grading bands and conditions

Module 7 - Marketing and Advertising Management in Hospitality

This Hotel Management module covers the following Key topics:

  • The Hotel Market
  • Primary and Secondary Levels of Demand
  • Potential Buyers for Accommodation and Catering Services
  • The Hotel Product
  • Hospitality Product Augmentation

Module 8 - Management of Food & Beverage Operations in Hospitality

This Hotel Management module covers the following Key topics:

  • Managing Food and Beverage Operations
  • Food and Beverage Operations
  • Assessment of Market and Consumer Needs
  • Food Service Operation System
  • Types of Menu
  • Comparison of Different Types of Menus

Module 9 - Effective Communications in Internal Departments

This Hotel Management module covers the following Key topics:

  • Developing a Communication Strategy
  • Communicating Service to External Customers
  • Communication of Service Quality to the Internal Customer
  • Training Material

Module 10 - Basic Accounting Management in Hospitality Industry

This Hotel Management module covers the following Key topics:

  • What is an Account?
  • Types Of Accounts At The Front Desk
  • Basic Principles of Accounting:
  • Types Of Folios Used In Hotels
  • Profit And Loss Accounts

Who is this course for?

Hotel Management

Our fully-endorsed Hotel Management - Diploma provides invaluable teachings and industry insights for both newcomers to the profession and existing members of the workforce alike. Whether looking to secure your first hospitality position or climb the ladder to a higher leadership level, our fully endorsed hotel management courses could transform your career prospects for life.

Hotel Management

BOLC specialises in comprehensively flexible online study programs for those who do not have time to commit to traditional full-time education. Regardless of how busy your current lifestyle and schedule, our Hotel Management - Diploma can be studied in your own time and at your own pace, with no deadlines or time restrictions to worry about. What’s more, you can count on the support of our world-class tutors and the wider Staff Training Solutions team from start to finish.

Hotel Management

With no specific prior education or experience required, our courses are open to every candidate with the desire to succeed!


Hotel Management

No particular entry requirement

Hotel Management Diploma QLS Level 5 endorsed by Quality Licence Scheme

Certificate Fee: £120 + postal charges

Option 2

Hotel Management Diploma issued by BOLC

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£95 + postal charges

*Postage Charges: National £9, International £15

Career path

Hotel Management

Upon successful completion of our Level 5 Diploma in Hotel Management, candidates may choose to pursue an extensive range of careers including:

  • Back Office Supervisor
  • Director of Marketing
  • Director of Operations
  • Event Planner
  • Events Manager
  • Executive Housekeeper

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


Course rating


What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.