Skip to content

Diploma in Hotel Management at QLS Level 4

FREE: 1 QLS Endorsed Certificate & 4 CPD Accredited Certificates included | Free Retake Exam | Lifetime Access

Training Express Ltd


£100 inc VAT
Or £33.33/mo. for 3 months...
Study method
Online, self-paced
370 hours
Access to content
Lifetime access
No formal qualification
10 CPD hours / points
  • CPD Accredited e-Certificate - Free
  • CPD Accredited Hard Copy Certificate - Free
  • QLS Endorsed Certificate - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

1 student purchased this course

Add to basket or enquire


Ready to embark on a journey into the vibrant world of hotel management? Our Diploma in Hotel Management at QLS Level 4 is your key to unlocking the doors to a thriving career in the hospitality industry. Dive deep into the intricacies of hotel operations, from selecting the best talent to ensuring exceptional guest experiences.

Whether you dream of managing luxury resorts, boutique hotels, or leading international chains, this course equips you with the skills and knowledge to excel in the dynamic realm of hotel management.

Learning Outcomes

  • Explore the nuances of the hotel industry.
  • Master the art of recruitment in hospitality.
  • Develop and train a top-notch hospitality team.
  • Manage front office operations with finesse.
  • Oversee housekeeping, engineering, and security efficiently.
  • Excel in food and beverage operations management.
  • Ensure impeccable service quality in hospitality.
  • Dive into the world of travel and tourism marketing.
  • Prioritize customer satisfaction in the hotel industry.
  • Embrace e-hospitality and the latest technology trends.

Key Features

  • FREE QLS-endorsed certificate
  • 4 Free CPD Accredited Courses with Free e-Certificates
  • CPD Accredited Hard Copy Certificates
  • Fully online, interactive courses
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Free Courses

  1. Hospitality Assessor
  2. Event and Hospitality Management
  3. Tourism Management
  4. Catering Management



10 CPD hours / points
Accredited by CPD Quality Standards

Course media


What Will You Learn from This Course?
This course is your gateway to understanding the intricacies of the hospitality industry, from selecting the best talent to ensuring exceptional guest experiences.

Module 1: An Overview of Hotel Industry
Get introduced to the vibrant world of the hotel industry and its dynamics.

Module 2: The Process of Selection and Recruitment in Hospitality Industry
Dive deep into the recruitment process tailored for the hospitality sector.

Module 3: The Process of Development and Training in Hospitality Industry
Explore the development and training of a top-notch hospitality team.

Module 4: Management of Front Office Operations
Master the art of front office operations management in hotels.

Module 5: Management of Housekeeping, Engineering, and Security Operations
Efficiently oversee housekeeping, engineering, and security in hotel operations.

Module 6: Management of Food and Beverage Operations
Excel in the management of food and beverage operations within hotels.

Module 7: Management of Service Quality in Hospitality Industry
Ensure impeccable service quality for memorable guest experiences.

Module 8: Marketing in Travel and Tourism Business
Dive into the world of marketing tailored for travel and tourism businesses.

Module 9: Customer Satisfaction
Prioritize and achieve high levels of customer satisfaction in the hotel industry.

Module 10: E-Hospitality and Technology
Embrace e-hospitality and stay updated with the latest technology trends in hospitality.


Once you’ve successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).

After successfully completing the assignment, learners will be able to order a FREE QLS-endorsed certificate.

Who is this course for?

  • Aspiring Hotel Managers.
  • Hospitality Enthusiasts.
  • Hotel Owners and Entrepreneurs.
  • Front Office Managers.
  • Food and Beverage Managers.
  • Marketing Professionals in Tourism.
  • Customer Service Champions.
  • Individuals seeking a career change to hospitality.


Learners do not require any prior qualifications to enrol on this course.

Career path

  • Hotel Manager.
  • Front Office Manager.
  • Food and Beverage Director.
  • Marketing Manager in Tourism.
  • Guest Relations Manager.
  • Hospitality Technology Specialist.
  • Recruitment and Training Manager.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


CPD Accredited e-Certificate

Digital certificate - Included

CPD Accredited Hard Copy Certificate

Hard copy certificate - Included

You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

QLS Endorsed Certificate

Hard copy certificate - Included


Currently there are no reviews for this course. Be the first to leave a review.


What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.