Skip to content
Diploma in Hospitality Management: Waitering, Concierge and Catering - CPD Accredited cover image

Diploma in Hospitality Management: Waitering, Concierge and Catering - CPD Accredited
Skill Up

20-in-1 Premium Bundle | 20 Free PDF & A Hardcopy Certificates | 200 CPD Points | Lifetime Access

Summary

Price
Save 8%
£100 inc VAT (was £109)
Or £33.33/mo. for 3 months...
Offer ends 15 February 2026
Study method
Online
Duration
84 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
200 CPD hours / points
Certificates
  • CPD Accredited Digital Certificate - Free
  • CPD Accredited Hardcopy Certificate - £19.99
Assessment details
  • Multiple Choice Question (MCQ) (included in price)
Additional info
  • Tutor is available to students

2 students purchased this course

Add to basket or enquire

Buy with Apple Pay
Buy with Google Pay

Overview

***Best Savings Deal of the Month !! Career Oriented 20-in-1 "Diploma in Hospitality Management: Waitering, Concierge and Catering" Bundle + Free CPD Accredited Certificates***

The Diploma in Hospitality Management: Waitering, Concierge and Catering - CPD Accredited is the key to excelling in the UK’s booming service sector. Picture a bustling restaurant, a high-end hotel, or a grand event – every detail matters. From professional waitering to seamless concierge services and efficient catering, mastering these skills sets you apart. The UK’s hospitality industry contributes billions to the economy, and businesses are constantly looking for individuals who can provide outstanding service. Whether serving guests in a fine-dining restaurant or managing catering for large events, this course equips you with essential expertise to stay ahead in this competitive field.

Service excellence is more than just a job – it is an art. With an increasing demand for skilled professionals in hospitality management, those with expertise in concierge operations, waitering, and catering are highly sought after. The UK’s vibrant hospitality landscape includes hotels, restaurants, and event spaces where customer experience defines success. This course provides the skills needed to build confidence, enhance service delivery, and meet the growing standards expected in today’s market. Businesses value those who understand the importance of precision, communication, and presentation, making these skills a powerful asset in career growth.

The Diploma in Hospitality Management: Waitering, Concierge and Catering is designed for individuals eager to gain expertise in multiple areas of service. This course offers the flexibility to work in various settings, from luxurious five-star hotels to prestigious event venues. The hospitality sector thrives on exceptional customer service, and those trained in hospitality management are the backbone of this industry. With a well-rounded understanding of catering, waitering, and concierge operations, learners gain a competitive edge that ensures career advancement and long-term success.

This Diploma in Hospitality Management Bundle consists of the following career-oriented courses:

  • ➽ Course 01: Hospitality Management Diploma
  • ➽ Course 02: Restaurant Management
  • ➽ Course 03: Professional Waiter Training
  • ➽ Course 04: HACCP Training Level 3
  • ➽ Course 05: Level 2 Food Hygiene and Safety for Catering
  • ➽ Course 06: Food Allergen Awareness Training
  • ➽ Course 07: Concierge Skills Training
  • ➽ Course 08: Housecleaning Course
  • ➽ Course 09: Event Planner
  • ➽ Course 10: Catering Management Diploma
  • ➽ Course 11: Customer Service Representative
  • ➽ Course 12: Effective Remote Working Training
  • ➽ Course 13: Hotel Front Desk Management
  • ➽ Course 14: Communicate and Work With People From Other Cultures
  • ➽ Course 15: Receptionist Skills
  • ➽ Course 16: Customer Relationship Management
  • ➽ Course 17: Know Your Customer (KYC)
  • ➽ Course 18: Effective Communication Skills for Technical People
  • ➽ Course 19: Conflict Resolution
  • ➽ Course 20: Business Etiquette & Professionalism

Learning Outcomes of Diploma in Hospitality Management: Waitering, Concierge and Catering:

  • Develop in-depth knowledge of hospitality management, enhancing service quality and customer satisfaction in the UK’s service sector.
  • Gain expertise in waitering techniques, ensuring a professional approach to table service, order management, and guest interaction.
  • Master the role of a concierge, delivering outstanding customer support, travel arrangements, and guest assistance with efficiency.
  • Understand essential catering principles, food handling, and event coordination for various dining experiences.
  • Learn key business strategies to excel in hospitality management, improving operational efficiency and career prospects.

Certificates

CPD Accredited Digital Certificate

Digital certificate - Included

This Diploma in Hospitality Management: Waitering, Concierge and Catering - CPD Accredited Bundle comes with FREE CPD Accredited PDF certificates, making this bundle an excellent value for money.

CPD Accredited Hardcopy Certificate

Hard copy certificate - £19.99

Receive A Free CPD Accredited Hard Copy Certificate!(According to the Learner's Choice)

For additional courses, there is a charge of £19.99 per copy. The delivery fee for hardcopy certificates is free for UK residents, whereas it costs £10 for international students as delivery charge.

Assessment details

Multiple Choice Question (MCQ)

Included in course price

CPD

200 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Diploma in Hospitality Management: Waitering, Concierge and Catering Bundle Description

Managing a successful hospitality business requires expertise in multiple disciplines. This Diploma in Hospitality Management: Waitering, Concierge and Catering bundle provides a strong foundation in hospitality management, covering essential topics like restaurant operations, event planning, and customer service. Understanding waitering principles ensures smooth dining experiences, while concierge skills prepare learners for front-desk and guest service roles. The catering modules focus on food safety, hygiene, and large-scale event execution, ensuring every aspect of hospitality service is covered. Restaurant operations and waitering skills are explored in depth, helping learners handle guest interactions with professionalism. Food safety training, including HACCP and allergen awareness, ensures compliance with UK regulations. Concierge training covers guest assistance, booking management, and front-desk operations. Catering courses provide insight into menu planning, event coordination, and large-scale food service. Additionally, this bundle includes courses on hotel administration, customer service, conflict resolution, and business etiquette. With these skills, learners can pursue careers in hotels, restaurants, event management, and customer relations.

_____________________________________________________________________________________________

Our Learner's Top Reviews:

  • Nagina Firdose - “Studying and learning with Skill Up has sincerely been an amazing and valuable experience for me.”
  • Ma Katrina Q Diomampo- “Affordable Course with freebies subject that is very useful. Course are straight forward and relevant and modules are easy to navigate.”
  • Michael - “It's a top notch company with a well thought out course that delivers with top of the line customer care representative.”

Over 100+ glowing reviews.

_____________________________________________________________________________________________

Assessment

After completing all the modules of the Diploma in Hospitality Management: Waitering, Concierge and Catering bundle, your learning will be assessed by an assignment or multiple-choice based exam. You may choose to participate in a Mock Exam before attending the course completion Final Exam with no extra cost.

Who is this course for?

Diploma in Hospitality Management: Waitering, Concierge and Catering

  • Individuals looking to build a career in hospitality management within the UK.
  • Aspiring professionals wanting to gain expertise in waitering, concierge, and catering.
  • Hotel and restaurant employees aiming to enhance their service delivery skills.
  • Entrepreneurs planning to establish a business in the hospitality sector.
  • Anyone interested in improving customer service skills for career growth.

Requirements

Diploma in Hospitality Management: Waitering, Concierge and Catering

  • Basic communication skills and a willingness to learn.
  • Passion for the hospitality industry and customer service excellence.
  • Access to a computer or mobile device with an internet connection.

Career path

Diploma in Hospitality Management: Waitering, Concierge and Catering

  • Hotel Manager – £28,000 to £60,000 per year
  • Restaurant Manager – £25,000 to £45,000 per year
  • Concierge Specialist – £22,000 to £35,000 per year
  • Catering Manager – £25,000 to £55,000 per year
  • Event Planner – £26,000 to £50,000 per year

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.