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Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5
Skill Up

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Summary

Price
£499 inc VAT
Or £55.44/mo. for 9 months...
Study method
Online
Duration
2 weeks · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
150 CPD hours / points
CPD What's this?
Achievement
Endorsed by The Quality Licence Scheme
Certificates
  • CPD Accredited Digital Certificate - Free
  • Level 5 QLS Endorsed Hardcopy Certificate - Free
  • CPD Accredited Hardcopy Certificate - £19.99
Assessment details
  • Multiple Choice Question (MCQ)/Assignment (included in price)
Additional info
  • Tutor is available to students

Overview

★★ 24 Hour Limited Time Flash Sale ★★

***Key Features of Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5***

  • Free QLS Certificate
  • Free CPD PDF Certificate + Transcript

Understanding yourself and others is more than just a skill—it’s a life-changing asset. The Diploma in Emotional Intelligence and Human Behaviour offers a transformative journey for those who wish to enhance interpersonal connections and influence positive outcomes in both professional and personal settings. Emotional Intelligence is not just a buzzword; it’s a vital component in leadership, communication, and teamwork. In the UK, research by the Chartered Management Institute shows that 78% of successful managers rank Emotional Intelligence higher than technical ability when it comes to workplace success. This course equips you with the mindset and tools to better manage emotions and interpret Human Behaviour effectively.

In today's dynamic work environment, Emotional Intelligence plays a critical role. According to LinkedIn’s Global Talent Trends report, 92% of hiring professionals state that soft skills, including Emotional Intelligence, are equally or more important than technical skills. The Diploma in Emotional Intelligence and Human Behaviour helps learners build strong emotional awareness, empathy, and self-regulation to thrive in roles such as HR, healthcare, education, and customer service. Whether navigating workplace stress or building stronger relationships, understanding Human Behaviour and Emotional Intelligence is now seen as essential rather than optional.

Pursuing the Diploma in Emotional Intelligence and Human Behaviour enhances not only job performance but also personal well-being. UK salary data from Payscale reveals that professionals with high Emotional Intelligence in roles like HR advisors, counsellors, and managers earn 10–15% more than their counterparts. With such significant demand, this course gives you the competitive edge to excel across sectors by mastering Emotional Intelligence and Human Behaviour.

Learning Outcomes

By the end of the course, learners will:

  • Understand the core concepts of Emotional Intelligence and how it influences.
  • Develop emotional self-awareness to manage reactions and responses effectively.
  • Recognise behavioural patterns and triggers within diverse environments.
  • Strengthen empathy and improve communication by interpreting Human Behaviour accurately.
  • Enhance decision-making abilities through the effective use of Emotional Intelligence.
  • Apply strategies to regulate emotions and maintain psychological resilience.
  • Assess the impact of Emotional Intelligence on team performance and leadership.

Achievement

Certificates

CPD Accredited Digital Certificate

Digital certificate - Included

This Diploma in Emotional Intelligence and Human Behaviour course comes with Free CPD Accredited PDF Certificate, making this course an excellent value for money.

Level 5 QLS Endorsed Hardcopy Certificate

Hard copy certificate - Included

Certificate delivery is Free for UK residents, whereas it costs £10 for international students as a delivery charge.

Note: Skill-up is a Janets-approved resale partner for Quality Licence Scheme Endorsed courses.

CPD Accredited Hardcopy Certificate

Hard copy certificate - £19.99

Get CPD Accredited Hard Copy certificate for £19.99 per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs £10 for International students as delivery charge.

Assessment details

Multiple Choice Question (MCQ)/Assignment

Included in course price

CPD

150 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

The Diploma in Emotional Intelligence and Human Behaviour offers a comprehensive foundation for anyone seeking to understand emotional awareness and behavioural tendencies. This structured programme introduces learners to the principles of Emotional Intelligence and their relationship with Human Behaviour in real-world contexts. Whether you’re aspiring to influence others positively or refine your own emotional responses, this course helps develop awareness, control, and communication mastery.

From emotional regulation to understanding non-verbal cues, each module is carefully curated to broaden your perspective on interpersonal dynamics. The course focuses on Emotional Intelligence and Human Behaviour in everyday interactions, equipping learners with insights that benefit both career progression and personal relationships. Professionals across industries can benefit from mastering Emotional Intelligence and Human Behaviour, including roles in counselling, education, healthcare, and management. Enrol today and take the step towards stronger connections and professional growth with a qualification in Emotional Intelligence and Human Behaviour.

Method of Assessment

Students will have to take automated multiple-choice exams for the following course to complete the Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5 training. The exams will be online and you will need to score 60% or above to pass. After successfully passing each exam, you will be able to apply for your CPD-accredited certificate.

Certificate of Achievement

Endorsed Certificate of Achievement from the Quality Licence Scheme

After completing the training course, learners will be able to order an endorsed certificate as proof of their achievement:

  • Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5 Certificate Cost = FREE

This Hardcopy Certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying the certificate prices mentioned beside the respective course’s name.

CPD Accredited Certificate from Skill Up

Once you have finished the Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5 course, you will be eligible to apply for a CPD-accredited certificate as proof of your new skills and continued professional development. Certification is available in both PDF & hardcopy format, which can be received by paying —

  • PDF Certificate: FREE
  • Hardcopy Certificate (within the UK): £19.99
  • Hardcopy Certificate (international): £19.99 + £10 (postal charge) = £29.99

Who is this course for?

  • Individuals aiming to build stronger interpersonal relationships
  • Professionals interested in leadership and people management
  • Teachers and educators seeking better classroom interaction
  • Healthcare workers supporting patient communication
  • HR specialists responsible for workplace dynamics

Requirements

  • Basic understanding of written English
  • Access to a computer or mobile device with internet
  • Willingness to learn and apply Emotional Intelligence techniques

Career path

  • Human Resources Advisor – average salary: £30,000/year
  • School Counsellor – average salary: £28,000/year
  • Health and Wellbeing Coach – average salary: £35,000/year
  • Customer Relations Manager – average salary: £32,000/year
  • Team Leader – average salary: £29,500/year
  • Life Coach – average salary: £38,000/year

Questions and answers

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Reviews

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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