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Diploma in Conflict Management - CPD Accredited
Skills Boost

*FREE 2 Courses + e-Certificate | No Hidden Fees | Ongoing Access | Money Back Guarantee | Tutor Support

Summary

Price
£99 inc VAT
Or £33.00/mo. for 3 months...
Study method
Online, On Demand
Duration
9.4 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
  • CPD Accredited Certificate: - £4.99
Assessment details
  • Diploma in Conflict Management (included in price)
Additional info
  • Tutor is available to students

Overview

Diploma in Conflict Management

  • [2026 Updated Course]
  • 14 Day Money Back Guarantee

Free Courses with this Diploma in Conflict Management course

  • Conflict Management: Communication Skills
  • Conflict Management: Coaching and Mentoring

Master the art of resolving disputes and managing challenging situations with our Diploma in Conflict Management. This course is designed to equip professionals, managers, HR personnel, and team leaders with the skills to handle workplace conflicts effectively and maintain a harmonious environment.

You’ll explore key concepts such as conflict resolution strategies, negotiation techniques, communication skills, emotional intelligence, and mediation. The course covers how to identify conflict triggers, manage difficult behaviours, and implement proactive solutions to prevent escalation.

Understanding the dynamics of conflict and learning to manage it constructively is essential for improving team productivity, fostering collaboration, and reducing stress in the workplace. The diploma also addresses legal and ethical considerations, workplace diversity, and cultural sensitivity in conflict situations.

Delivered online with flexible study options and expert tutor support, this CPD-accredited course allows you to learn at your own pace. Upon completion, you’ll receive a recognised diploma that can enhance your career prospects in HR, management, social care, education, and beyond.

Equip yourself with the confidence and practical skills to navigate and resolve conflict effectively with our Diploma in Conflict Management.

Key Highlights of the Diploma in Conflict Management Course

  • Instant Free e-Certificate awarded immediately upon successful completion of the course.
  • 24/7 Tutor Support available to assist you throughout your studies.
  • No Hidden Fees — transparent pricing with no unexpected costs.
  • Lifetime Access to course materials, allowing you to learn at your own pace.
  • 100% Satisfaction Guarantee to ensure a fulfilling and effective learning experience.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD Accredited Certificate:

Digital certificate - £4.99

After the successful accomplishment of this course, you will be awarded with a verified CPD Accredited Certificate from Skills Boost in PDF format only for $4.99 and printed version only for $14.99.

Assessment details

Diploma in Conflict Management

Included in course price

Curriculum

5
sections
23
lectures
9h 27m
total

    • 1: Your Journey Begins with Skills Boost 01:14

    • 2: Module 1 Conflict Prevention and Control 13:00
    • 3: Module 2 Handling the Emotional Components of Conflict 21:00
    • 4: Module 3 Collaborative Problem Solving Seeking an Elegant Solution 36:00
    • 5: Module 4 Three Essentials for Effective Communication 21:00

    • 6: Module 1 Nature and Scope of Communication 46:00
    • 7: Module 2 Communication Barriers 12:00
    • 8: Module 3 Listening Skills 33:00
    • 9: Module 4 Oral Communication 22:00
    • 10: Module 5 Presentation Skills 35:00
    • 11: Module 6 Non-verbal Communication 20:00
    • 12: Module 7 Written Communication 24:00
    • 13: Module 8 Feedback and Counselling Skills 25:00

    • 14: Module 01 Getting Results Is All About You 36:00
    • 15: Module 02 The Five-Step StaffCoaching Model 39:00
    • 16: Module 03 The Coaching Role Inspiring and Motivating 43:00
    • 17: Module 04 The Mentoring Role Instruction by Example 32:00
    • 18: Module 05 The Counselor Role Confrontation and Correction 30:00
    • 19: Module 06 Integrating the Individual and the Team 27:00
    • 20: Module 07 Managing Within the StaffCoaching Model 29:00
    • 21: Module 08 So What and Who Cares! 15:00

    • 22: Final Assessment 04:00
    • 23: Get Your CPD Accredited Certificate [Optional] 02:00

Course media

Description

Diploma in Conflict Management

Our Diploma in Conflict Management offers comprehensive training on handling workplace conflicts through effective communication, negotiation, and mediation techniques. You’ll learn to identify conflict causes, manage difficult behaviours, and apply proactive strategies to resolve disputes constructively.

The course also covers emotional intelligence, legal and ethical considerations, and cultural sensitivity in conflict situations. Delivered online, it suits professionals in HR, management, social care, and education.

Certificate of Achievement for the Diploma in Conflict Management

Upon successful completion of the Diploma in Conflict Management, you will receive a Certificate of Achievement. This official Diploma in Conflict Management certificate is available as a completely FREE downloadable PDF to proudly validate your skills.

Who is this course for?

Diploma in Conflict Management

Ideal for managers, HR professionals, team leaders, social care workers, and anyone responsible for resolving workplace conflicts or improving team dynamics.

Requirements

Diploma in Conflict Management

Anyone who is interested in Diploma in Conflict Management is welcome to enrol in this Diploma in Conflict Management course.

Career path

Diploma in Conflict Management

Graduates can pursue roles such as HR officer, team leader, mediator, or conflict resolution specialist in various sectors.

Questions and answers

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Reviews

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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