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Diploma in AML, Risk Management, KYC with GDPR & Customer service - CPD Certified cover image

Diploma in AML, Risk Management, KYC with GDPR & Customer service - CPD Certified
Tyne Academy

5 Video & PDF Combined Course | 6 Free PDF Certificate Included | 24/7 Tutor Support | No Hidden Fees | Lifetime Access

Summary

Price
Save 8%
£21 inc VAT (was £22.99)
Offer ends 14 February 2026
Study method
Online, On Demand
Duration
4.3 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Certification of completion - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

This Diploma in AML, Risk Management, KYC with GDPR & Customer Service - CPD Certified is a comprehensive course designed to deepen your understanding of compliance and risk management in today’s dynamic business environment. Focusing on key areas such as risk management, KYC (Know Your Customer) processes, GDPR regulations, and effective customer service, this course equips professionals with essential knowledge to safeguard organizations against financial crime and regulatory breaches. Ideal for those working within accounting and finance, compliance, or customer service roles, this program enhances your ability to implement robust risk management frameworks aligned with current legal standards.

Key Takeaways

  • Gain in-depth knowledge of compliance and risk management principles

  • Understand and apply effective KYC and AML procedures

  • Learn GDPR compliance and its impact on customer data handling

  • Develop skills to integrate risk management within business operations

  • Enhance customer service approaches with a compliance focus

  • Strengthen career prospects in accounting, finance, and risk management fields

Certificates

Certification of completion

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

8
sections
36
lectures
4h 17m
total
    • 1: Module 01 Introduction to AML in the UK 15:32
    • 2: Module 02 Implementing Effective AML Measures 10:00
    • 3: Module 03 Regulatory Oversight, Enforcement, and International Cooperation 19:41
    • 4: Module 04 Ethical Considerations and Professional Responsibility in AML 08:00
    • 5: Module 05 Technology and Innovations in AML 16:38
    • 6: Module 06 Continuous Monitoring and Risk Assessment in AML 12:00
    • 7: _Assignment AML Analyst Training 483222 01:00
    • 8: _Claim Your Certificate for AML Analyst Training 483222 01:00
    • 9: Review Request For AML Analyst Training 483222 01:00
    • 10: Module 1 Fundamentals of Risk Management 06:00
    • 11: Module 2 Techniques in Risk Assessment and Analysis 08:00
    • 12: Module 3 Strategies for Risk Mitigation 08:00
    • 13: Module 4 Communicating Risk and Engaging Stakeholders 08:00
    • 14: Module 5 Advanced Methods in Risk Management 09:00
    • 15: Module 6 Sector-Specific Approaches to Risk Management 10:00
    • 16: Module 1 Fundamentals of KYC 06:00
    • 17: Module 2 KYC Regulatory Requirements in the UK 07:00
    • 18: Module 3 Essentials of Customer Due Diligence 07:00
    • 19: Module 4 Guidelines for KYC Processes and Procedures 07:00
    • 20: Module 5 Foundations of Anti-Money Laundering (AML) 07:00
    • 21: Module 6 KYC and AML – Key Distinctions and Interconnections 07:00
    • 22: Module 7 Regulatory Frameworks for KYC & AML in the UK 06:00
    • 23: Module 8 Effective Approaches to KYC Verification 06:00
    • 24: Module 1 Overview of GDPR Principles 06:00
    • 25: Module 2 Defining the Scope of GDPR 08:00
    • 26: Module 3 Key Compliance Requirements 06:00
    • 27: Module 4 Data Rights and Protections Under GDPR 06:00
    • 28: Module 5 Engaging with Supervisory Authorities 06:00
    • 29: Module 6 Penalties and Enforcement Measures 07:00
    • 30: Module 7 Processing Special Categories of Data 05:00
    • 31: Module 8 Country-Specific GDPR Provisions 05:00
    • 32: Module 1 Fundamentals of Customer Service 05:00
    • 33: Module 2 Understanding Customer Needs and Problem-Solving 04:00
    • 34: Module 3 Strategies for Customer Engagement and Relationship Management 04:00
    • 35: Module 4 Managing Complaints and Service Recovery 04:00
    • 36: Module 5 Approaches to Multi-Channel and Global Customer Service 04:00

Course media

Description

In the evolving landscape of business, compliance and risk management are critical to maintaining integrity and trust. This course covers fundamental aspects of risk management strategies, including AML (Anti-Money Laundering) and KYC procedures that are essential for identifying and mitigating risks associated with customer onboarding and ongoing monitoring. You will explore GDPR requirements and how they intersect with customer data protection, enhancing your understanding of regulatory compliance in the finance and accounting sectors. The training also emphasizes the importance of customer service as a frontline defense in compliance efforts, providing you with practical insights into managing customer relationships while upholding compliance standards. By mastering these areas, you will be prepared to contribute significantly to your organization’s risk management and compliance functions.

Who is this course for?

This course is ideal for professionals in accounting and finance, business management, compliance officers, risk managers, customer service managers, and anyone involved in KYC, risk management, or compliance roles. It is also valuable for those seeking to expand their expertise in business risk management and regulatory compliance.

Requirements

There are no formal prerequisites for enrolling in the Diploma in AML, Risk Management, KYC with GDPR & Customer Service - CPD Certified. However, a basic understanding of AML, Risk Management, KYC, GDPR, and Customer Service will be beneficial. Learners should have an interest in compliance, risk assessment, fraud prevention, and Customer Service excellence. This online course is accessible to anyone with a computer and an internet connection, making it convenient for those looking to build expertise in AML, Risk Management, KYC, GDPR, and Customer Service.

Career path

Completing this diploma opens career opportunities in compliance and risk management, KYC analyst roles, business risk consultancy, customer service management within regulated industries, and positions within accounting and finance departments focused on regulatory compliance.

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.