Diploma in Administration and Personal Assistant Training - Level 4

1 Training


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£12 inc VAT (was £449)
Offer ends 23 August 2019
Study method
Online, self-paced
70 Hours
Access to content
365 Days
Level 4 Diploma in Administration and Personal Assistant Training
Professional What's this?
Additional info
  • Exam(s) / assessment(s) not included in price & must be purchased separately

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Certain organisations require specific personnel to take on secretarial duties, while some organisations will want the administrative department to handle this role as well. Therefore, if you aspire to get into or progress within the administrative industry, it is vital for you to master the essentials of secretarial duties and functions as well to bring about success in your career and to the organisation.

This training course program in Administration and Personal Assistant – Level 4 has been developed with this aim in mind and will generously delve into the administrative best practices and secretarial aspects to make you capable enough to hold these two roles effectively. This course also poses a great advantage in improving your organisational and administrative support skills such as business writing, communication, decision making, delegation, etc

As technology has simplified various communication methods, this course will show you how to use technology to communicate within the workplace. The course will then steer you towards learning the role, duties and responsibilities of a personal assistant, all the while giving you invaluable tips and tricks on how to balance your office work and lifestyle. This course also relays the ways in which to use media and public relations to communicate effectively with the customers and to build the organisation’s reputation..

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that 1Training has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by 1Training to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales


Level 4 Diploma in Administration and Personal Assistant Training
Awarded by ABC Awards

Course media


Learning Outcomes

  • Improve your organisational and administrative support skills
  • Enhance your business writing and meeting management skills
  • Understand how to use technology to communicate within the organisation
  • Learn about business succession plan and what it entails
  • Discover how to balance office work with your lifestyle
  • Implement good business ethics within the workplace
  • Explore the role, responsibilities and duties of a personal assistant
  • Realise how to use media and public relations to communicate effectively with customers

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The content will be accessible to you 24/7. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Method Of Assessment

This online course is assignment-based with learners being assessed upon the submission of a series of assignments. Once you successfully submit the assignments, students will gain a professional qualification. The assignments must be submitted to the instructor through the online learning portal. The assignments will be reviewed and evaluated, with feedback provided to the student on how well they have fared.

Please Note: Additionally, a total of £49 is charged for the assessment and certificate, and you need to pay that when submitting your assessments only (It is not required to pay initially upon registering). This payment can be made in 02 installments.


ABC awards and Certa Awards will provide successful learners with a Certificate of Achievement and a Learner Unit Summary, which lists the units completed by the learner through this course.

Accredited Body

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Who is this course for?

  • Individuals hoping to get an employment in the corporate industry
  • Individuals aspiring to be personal assistants/secretaries
  • Administrative professionals, secretaries and personal assistants looking to progress in their career


  • Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT.
  • A recognised qualification at level 3 or above in any discipline

Career path

  • Office Administrator – £17,477 per annum
  • Administrative Assistant – £16,926 per annum
  • Receptionist – £16,297 per annum
  • Personal Assistant – £25,109 per annum

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