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Digital Communication : Communication Skills
Core Courses

Free PDF Certificate Included > Instant Access > 14-Day Refund Policy > Tutor Support > No Hidden Fees > 100% Pass Rate

Summary

Price
£100 inc VAT
Or £33.33/mo. for 3 months...
Study method
Online, On Demand
Duration
3.7 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Assessment details
  • Communication Skills (included in price)
Additional info
  • Tutor is available to students

Overview

Welcome to the Communication Skills course!

Enroll now to build a dynamic career and deepen your understanding of effective communication. This course offers valuable insights and practical knowledge to help you excel personally and professionally.

The course includes multiple modules designed for easy learning. Upon completion, you will receive a FREE instant e-Certificate to showcase your achievement.

We also offer a 100% money-back guarantee for your peace of mind.

Start your learning journey today and unlock the power of strong communication!

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Assessment details

Communication Skills

Included in course price

Curriculum

2
sections
10
lectures
3h 43m
total

    • 1: Module 1 Nature and Scope of Communication 46:00
    • 2: Module 2 Communication Barriers 12:00
    • 3: Module 3 Listening Skills 33:00
    • 4: Module 4 Oral Communication 22:00
    • 5: Module 5 Presentation Skills 35:00
    • 6: Module 6 Non-verbal Communication 20:00
    • 7: Module 7 Written Communication 24:00
    • 8: Module 8 Feedback and Counselling Skills 25:00

    • 9: Final Assessment 05:00
    • 10: Get CPD Accredited Certificates & Transcripts (Optional) 01:00

Course media

Description

Communication Skills Course Curriculum

This comprehensive course covers all essential areas of effective communication, designed to help you develop practical skills for personal and professional success.

Modules Included:

Module 1: Nature and Scope of Communication

  • Communication Ability: A Valuable Job Requirement

  • Communication Defined

  • Nature, Scope, and Types of Communication

  • Functions and Process of Communication

  • Communication Channels and Crisis Communication

  • Effective Communication in Business

  • Common Myths and Limitations

Module 2: Communication Barriers

  • Barriers in Communication

  • Technical Aspects

  • Strategies to Overcome Barriers

Module 3: Listening Skills

  • What is Listening?

  • Personal Traits Affecting Listening

  • Listening Process and Faults

  • Supportive and Active Listening Techniques

  • Barriers and Improvement Tips

Module 4: Oral Communication

  • Characteristics of Verbal Communication

  • Conversation and Speaking Skills

  • Group Discussions

Module 5: Presentation Skills

  • Planning, Preparing, Practicing, and Presenting

  • Use of Visual Aids in Business Presentations

Module 6: Non-verbal Communication

  • Relationship with Verbal Messages

  • Types: Kinesics, Proxemics, Touch

  • Techniques to Improve Non-verbal Skills

  • Visual Signs in Business

Module 7: Written Communication

  • Meaning and Characteristics

  • Objectives and Process

  • Structure and Essentials

  • Tips for Effective Writing

Module 8: Feedback and Counselling Skills

  • Definitions and Functions of Feedback

  • Feedback Models (Johari Window)

  • Giving and Receiving Feedback

  • Advantages and Limitations

  • Basic Counselling Skills

Certificate of Achievement

After completing the Communication Skills course successfully, you will receive a FREE PDF Certificate of Achievement.

This certificate validates your enhanced communication skills and is a valuable addition to your CV or professional profile.

By participating in this course, you’ll strengthen your knowledge and skills—bringing you closer to achieving your personal and career goals.

Who is this course for?

  • Professionals aiming to improve workplace communication

  • Job seekers preparing for interviews

  • Students and recent graduates

  • Managers and team leaders

Requirements

  • No prior experience required

  • Basic English and internet access

Career path

  • Customer Service Representative

  • Sales Executive

  • Team Leader

  • HR Assistant

  • Office Administrator

Questions and answers

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Reviews

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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