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Operational Excellence

Classroom based course with study materials, lecturer support and CPD Hours included


London Training For Excellence

Summary

Price
£4,320 inc VAT
Study method
Classroom
Duration
5 days · Full-time
Qualification
No formal qualification
CPD
20 CPD hours / points
Additional info
  • Tutor is available to students

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Location & dates

Location
Address
Templeton Place
South West London
London
SW59NB
United Kingdom

Overview

Operations management is concerned with the ways of achieving the most effective and efficient use of an organization’s resources, such as its financial and human resources, its capital resources and its raw materials. Although operations management is often a specialist business function, many of the ideas and techniques of operations management presented on this course are likely to be of value to any manager in any business. This course will provide you with the skills and tools needed to manage your operation efficiently and effectively. Many case studies will be discussed during this practical course that will bring the theory to life.

By the end of this interactive training programme, you will be able to:

  • Develop a strategy for your operation
  • Manage quality effectively
  • Design and manage processes
  • Manage inventories effectively
  • Plan material requirement efficiently
  • Apply useful new tools and models to improve planning and decision making

CPD

20 CPD hours / points
Accredited by The CPD Standards Office

Description

Operations Strategy

  • Developing Your Mission and Strategy
  • Achieving Competitive Advantage
  • The Ten Strategic Operations Management Decisions
  • Global Operations Strategy

Managing Quality

  • Quality and Strategy
  • Defining Quality
  • International Quality Standards
  • Total Quality Management (TQM)
  • TQM Tools
  • The Role of Inspection
  • TQM and Service
  • SPC (Statistical Process Control)

Process Strategy

  • Four Process Strategies
  • Process Analysis and Design
  • Service Process Design
  • Equipments and Technology Selection
  • Production Technology
  • Process Reengineering
  • Capacity Planning

Inventory Management

  • Functions of Inventory
  • Inventory Management
  • Inventory Models
  • Inventory Models for Independent Demand

Aggregate Management

  • The Planning Process
  • The Nature of Aggregate Planning
  • Aggregate Planning Strategies
  • Methods for Aggregate Planning
  • Aggregate Planning in Service

Material Requirements Planning (MRP)

  • Dependent Inventory requirements
  • MRP Structure
  • MRP Management
  • Lot Sizing Techniques
  • Extension of MRP
  • MRP in Service
  • Distribution Resource Planning (DRP)
  • Enterprise Resource Planning (ERP)

Lean and Six Sigma Production

  • What is Lean 6 Sigma
  • DMAIC Process

Decision Making Tools

  • The Decision Process in Operations
  • Fundamentals of Decision Making
  • Decision Tables
  • Decision Trees

Who is this course for?

  • Operations Managers
  • Production Mangers
  • General Managers
  • Production Engineers
  • Quality Engineers
  • Maintenance Engineers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.