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Dental Administration Certificate
Study House

Summary

Price
£275 inc VAT
Or £45.83/mo. for 6 months...
Study method
Online
Duration
Self-paced
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
7 students purchased this course

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Overview

This course provides learners with a range of information, knowledge and skills designed to prepare learners for a variety of administrative roles in the NHS and private dental practice sectors

The objectives of the course are to:

• Develop a broad understanding of the principles of dental administration & reception

• Learn techniques and good practice for dental administration

• Understand the anatomy & physiology of the head and mouth

• Develop knowledge and skills in good hygiene practice

• Learn how to keep and store patient records and maintain confidentiality

• Gain a recognised award from a leading UK awarding body

Certificates

Description

The course is designed for home study or distance learning and is comprised of comprehensive printed course notes presented in an A4 ring binder, together with course assignments and study guide. Tutor support and a student helpline facility are integral to the course, and students have a full 12 months in which to complete their studies. Actual study time will be of the order of 90-100 hours.

The course is divided up into seven study units, each with one tutor marked assignment to be completed. Each assignment contains approx 8-10 written tasks to be completed which are then submitted to a subject tutor for marking. Where required assignments can be re-submitted after amendment in the event that the assessment standards are not full met on first submission

The course units and topics are as follows:

1: Reception Skills

  • General reception skills
  • Duties of a Medical Receptionist
  • Telephone skills
  • Customer service
  • Making and recording appointments

2: Office Administration

  • Record keeping
  • Communications
  • Time management

3: Technology

  • Typing and keyboard skills
  • Microsoft office software
  • Common medical software

4: Dental Anatomy & Physiology

  • The skull & jaws
  • Muscles of mastication
  • Nerve supply of jaws and teeth
  • Blood supply of jaws and teeth
  • Topography of the mouth
  • Tooth structure

5: Supporting the Dentist

  • Supplies & supply procedures
  • Appointment scheduling
  • Receiving patients
  • Dental abbreviations

6: Hygiene

  • The importance of hygiene
  • How to maintain hygiene standards
  • Cleaning for infection control
  • Waste disposal for infection control
  • Health care associated infections

7: Confidentiality

  • The need for confidentiality
  • The legal position
  • Best practice
  • Other legislation associated with record keeping

Who is this course for?

This programme is designed for people who wish to gain a recognised award to enable them to begin work or improve their career in dental practice administration roles. It is designed for anyone working or planning to work in general dental practice or health centre occupations and who wish to demonstrate a relevant range of knowledge and job skills.

Requirements

There are no study pre-requirements as the course is intended for learners who have not studied this topic beforehand. Learners will require access to word-processing and spreadsheet facilities in order to complete the IT unit of the course.

Career path

The course is intended for learners following a health care administration career route and is relevant to a variety of administrative roles in general dental practice or health centre.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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