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Delivering Constructive Criticism


Lion Heart Consulting


£210 inc VAT
Study method
Online, self-paced
Course format What's this?
1 week
Access to content
1 year
No formal qualification
  • Certification of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price

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Through this workshop participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way.

Constructive Criticism if done correctly will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviours and develop well rounded and productive employees.

Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.


Course Outline:

  • Module One: Getting Started
  • Module Two: When Should Feedback Occur?
  • Module Three: Preparing and Planning
  • Module Four: Choosing a Time and Place
  • Module Five: During the Session (I)
  • Module Six: During the Session (II)
  • Module Seven: Setting Goals
  • Module Eight: Diffusing Anger or Negative Emotions
  • Module Nine: What Not to Do
  • Module Ten: After the Session (I)
  • Module Eleven: After the Session (II)
  • Module Twelve: Wrapping Up

Who is this course for?

Anyone looking to learn how deliver constructive criticism.You don’t need any special equipment for this course, just a PC or Mac to watch the videos and a pen to take notes. There are no prerequisites for this training, hence anyone can attend.


A laptop or PC

Career path

Advance delivering constructive criticism.

Questions and answers


Certification of completion

Digital certificate - Included


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What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.