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Delivering Constructive Criticism - Train the Trainer Course, Materials + Resources
LearnPac Systems

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

Summary

Price
£695 inc VAT
Or £57.92/mo. for 12 months...
Study method
Online
Duration
12 hours · Self-paced
Qualification
No formal qualification
CPD
12 CPD hours / points
CPD What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Overview

Delivering Constructive Criticism - Trainer Course & Training Materials + Trainer Resources

Welcome to our online Delivering Constructive Criticism training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

Delivering constructive criticism (constructive feedback) is one of the most challenging things for anyone. Through our online Delivering Constructive Criticism training course, learners will gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism, it needs to be handled in a particular way.

If constructive criticism is made correctly, it provides excellent benefits to your organisation. It gives the ability for management to nullify problematic behaviours and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.

Certificate duration: 2 years

Entry requirements: No entry restrictions

Recommended prerequisites: N/A

Assessment type: End of course assessment

Assessment pass mark – 80% needed to pass and gain a CPD certificate

Cost(s) of assessment and certification – All costs included in the course price

Awarding/Accrediting body – CPD Certification Service (CPDUK)

Delivering Constructive Criticism - Trainer Course & Training Materials + Trainer Resources.

CPD

12 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

Course aims

If constructive criticism is made correctly, it provides excellent benefits to your organisation. It gives the ability for management to nullify problematic behaviours and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.

Learning outcomes

The learning outcomes of this online Delivering Constructive Criticism training course are to:

  • Understand when feedback should take place
  • Learn how to prepare and plan to deliver constructive criticism
  • Determine the appropriate atmosphere in which it should take place
  • Identify the proper steps to be taken during the session
  • Know how emotions and specific actions can negatively impact the effects of the course
  • Recognise the importance of setting goals and the method used to set them
  • Uncover the best techniques for following up with the employee after the meeting.

What is constructive criticism?

“Often containing helpful and specific suggestions for positive change, constructive criticism (also known as constructive feedback) is highly focused on a particular issue or set of issues, as opposed to providing general feedback on the item or organization as a whole“

Why is this online Delivering Constructive Criticism training course essential?

Delivering constructive criticism is essential in the workplace because it can help employees understand what they are doing well and what they need help with. Benefits include professional development, clarified expectations, stronger working relationships and overall organisational growth for the person. It is essential to get straight to the point and deliver the feedback clearly and succinctly; otherwise, the employee may be confused by the message, defeating the purpose of the conversation. Our online Delivering Constructive Criticism training course will help learners with the techniques to handle criticism.

What is covered in this course?

This online Delivering Constructive Criticism training course includes the following:

  • Module One: Getting Started
  • Module Two: When Should Feedback Occur?
  • Module Three: Preparing and Planning
  • Module Four: Choosing a Time and Place
  • Module Five: During the Session (I)
  • Module Six: During the Session (II)
  • Module Seven: Setting Goals
  • Module Eight: Diffusing Anger or Negative Emotions
  • Module Nine: What Not to Do
  • Module Ten: After the Session (I)
  • Module Eleven: After the Session (II)
  • Module Twelve: Wrapping Up

Delivering Constructive Criticism - Trainer Course & Training Materials + Trainer Resources.

Who is this course for?

This online Delivering Constructive Criticism training course is suitable for those who want to gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism, it needs to be handled in a particular way.

Delivering Constructive Criticism - Trainer Course & Training Materials + Trainer Resources.

Requirements

Learn anywhere, anytime on any device.

You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.

Our courses utilise responsive design features, making them available on any device of your choice.

Delivering Constructive Criticism - Trainer Course & Training Materials + Trainer Resources.

Career path

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.

Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).

Delivering Constructive Criticism - Trainer Course & Training Materials + Trainer Resources.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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