Dealing with employment tribunal claims - A managers guide

BPP Professional Education


£60 inc VAT
Or £20.00/mo. for 3 months... Read more
Study method
Online, self-paced
No formal qualification
1 CPD hours / points

1 student purchased this course


Most organisations have to deal with employment tribunal claims at some stage. Despite the number of employment tribunal claims having dropped over recent years, the prospect of being on the receiving end of an employment tribunal claim can be daunting for managers, whatever their role and the type of organisation. Hardly a month goes by without a key employment tribunal case being reported in the press.

This online course will give you the knowledge and confidence to deal with any employment tribunal claim which lands on your desk efficiently and effectively.


1 CPD hours / points
Accredited by The CPD Certification Service


Learning outcomes:

On completion of this course, you will have a greater understanding of:

The basic legal and practical issues surrounding employment tribunal claims, from an employer’s perspective.

We will be looking at:

  • The background to employment tribunals in England and Wales
  • Overview of The Employment Tribunals (Constitution and Rules of Procedure) Regulations 2013, including:
    • The ‘overriding objective’; and
    • Costs
  • Early Conciliation Procedure
    • EC procedure: the basics
    • ACAS: What is ACAS and what role do they play in the EC process?
    • Settlement considerations for a manager, before an individual brings a claim
    • Valid and binding ways of settling potential employment tribunal claims
  • First steps when your organisation receives an employment tribunal claim
  • How to go about responding to an employment tribunal claim
  • Initial consideration of the case by an employment judge – ‘the sift’
  • What to do if the claimant amends the Claim Form or you wish to amend your Response Form
  • Preparing the case for hearing, including:
    • Differences between ‘preliminary’ and ‘final’ hearings
    • Lists of documents and obligations on disclosure
    • Preparing the bundle
    • Preparation of witness statements
    • Settlement negotiations before the hearing
    • Postponements, adjournments and what to do if the individual withdraws their claim
  • The hearing: the basics
  • Remedies in the employment tribunal and enforcement of awards

Authored By Nicola Howe

Nicola Howe has practised employment law with large commercial firms for nearly 20 years. She regularly writes and presents courses on a wide variety of employment law topics. She is a member of the Law Society and the Employment Lawyers Association.

A CPD certificate of completion will be provided by BPP Professional Education Limited upon successful completion of the online course.

CPD Points: 1.5

CPD Duration (hours): 1.5

Access: 12 months from purchase date

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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