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Dealing with Difficult People
IOMH

Big Sale: Save 09%! Gift (People Management) Course| Learn Anytime, Anywhere| Free Assessment| Lifetime Access

Summary

Price
Save 9%
£19 inc VAT (was £21)
Offer ends 07 May 2026
Study method
Online
Duration
7 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
20 CPD hours / points
CPD What's this?
Certificates
  • Certificate of Completion - Digital Certificate - £5.99
  • Certificate of Completion - Hard copy Certificate - £12.99
Assessment details
  • Assessment Fees (included in price)
Additional info
  • Tutor is available to students
2 students purchased this course

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Overview

✦✦ Enrol in One, Get Another Free—Double the Knowledge! ✦✦

In today's fast-paced professional landscape, the ability to navigate challenging interpersonal dynamics is not just a skill—it's a necessity. The Dealing with Difficult People course offers a beacon of hope for those grappling with workplace tensions and communication hurdles. According to recent studies, UK employees spend an average of 2.1 hours per week dealing with difficult colleagues, translating to a staggering £15.5 billion annual loss in productivity.

This Dealing with Difficult People course is your passport to transforming these statistics, equipping you with the tools to turn potential conflicts into opportunities for growth and collaboration. From unravelling the complexities of difficult personalities to mastering the art of emotional intelligence, this comprehensive Dealing with Difficult People programme will revolutionise your approach to challenging interactions.

Embrace the power of effective communication, problem-solving, and relationship-building as you embark on a journey to become a master of interpersonal dynamics. Don't let difficult people derail your success—invest in your professional future and unlock the secrets to harmonious and productive workplace relationships today.

★★★ Get An Additional Course as a Gift! ★★★

  • ➥ Gift Course: People Management

Why choose This Course?

  • Earn CPD-Accredited Certificates – After Completion!
  • CPD-Accredited courses– Sign Up for One, Get One Free!
  • Instant Access – Start Learning Right Away
  • 24/7 Expert Tutor Support – Help When You Need It
  • Budget-Friendly – High Quality, Low Cost
  • Learn at Your Own Pace – Anytime, Anywhere
  • Lifetime Access – Revisit the Course Anytime, Forever

This Dealing with Difficult People course will help you to learn:

  • Acquire a comprehensive understanding of difficult people and their behaviours.
  • Develop effective strategies for handling challenging situations and individuals.
  • Enhance your communication skills to foster healthier relationships.
  • Improve your problem-solving abilities to address conflicts constructively.
  • Gain insights into personal and professional growth through effective conflict resolution.
  • Develop a greater sense of self-awareness and emotional intelligence.

Certificates

Assessment details

Assessment Fees

Included in course price

CPD

20 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

This Dealing with Difficult People Course has several modules; each module is easy to understand and delivers to-the-point content. If you need any help with any module or have any questions while studying the course, your designated tutor will provide you with continuous assistance so that you can complete each lesson in the Dealing with Difficult People Course successfully and swiftly.

Dealing with Difficult People Course Curriculum:

  • Module 01: Difficult Promo
  • Module 02: Fundamentals
  • Module 03: Foundational Tips and Tools
  • Module 04: Difficult People – Relationships
  • Module 05: Difficult People – Solutions
  • Module 06: Problem – Solving
  • Module 07: Final Notes and Tips
  • Module 08: Bonus Video – dealing With Emotions & Anger

Process of Evaluation

After studying the Dealing with Difficult People Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate.

Certificate of Achievement

Certificate of Completion - Digital / PDF Certificate

After completing the Dealing with Difficult People Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each)

Certificate of Completion - Hard copy Certificate

  • You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each)

Shipping Charges:

  • Inside the UK: £3.99
  • International: £10.99

Who is this course for?

This Dealing With Difficult People course is designed for individuals seeking to:

  • Frequently encounter difficult people in their personal or professional lives.
  • Desire to improve their communication and conflict resolution skills.
  • Seek to foster healthier relationships and create a more positive environment.
  • Are interested in personal and professional growth.
  • Want to develop a deeper understanding of human behaviour and psychology.

Requirements

Therefore, you don’t need any educational qualification or experience to enrol on this Dealing with Difficult People Course.

Career path

This Dealing with Difficult People course opens doors to various counselling-related careers. Here are a few options:

  • Human Resources Manager - £35K to 60K/year.
  • Social Worker - £28K to 45K/year.
  • Counsellor - £25K to 40K/year.
  • Mediator - £30K to 50K/year.
  • Customer Service Representative - £20K to 35K/year.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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