Dealing with Difficult People - CPD Certified
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Overview
Certificates
Reed Courses Certificate of Completion
Digital certificate - Included
Will be downloadable when all lectures have been completed.
Curriculum
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Module 01: Difficult People and Their Difficult Behaviour 09:00
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Module 02: Communicating with Difficult People 12:00
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Module 03: Standing Up to Difficult People 16:00
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Module 04: A Quick Guide to the Seven Classically Difficult Types 09:00
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Module 05: Dealing with Bosses Who Drive You Barmy 05:00
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Module 06: Colleagues to Throttle 05:00
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Module 07: Dealing with Impossible People 13:00
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Module 08: The Temper Tantrum Type 09:00
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Assessment 04:00
Course media
Description
Dealing with Difficult People
The Dealing with Difficult People course is your go-to resource for mastering the art of handling challenging individuals. With carefully designed modules, this Dealing with Difficult People course dives deep into understanding difficult behaviors and how to effectively communicate and problem-solve in tough situations. Learn proven techniques to manage interactions with difficult bosses and colleagues through the Dealing with Difficult People course. By the end of this Dealing with Difficult People training, you'll have the confidence and strategies needed to turn seemingly impossible situations into manageable and even positive outcomes.
Dealing with Difficult People Course Certificate
After Completing this Dealing with Difficult People Course, you will receive a Dealing with Dealing with Difficult People Course completion certificate from Reed.
Who is this course for?
Dealing with Difficult People
This Dealing With Difficult People training is appropriate for anybody active in workplace communication, such as executive assistants, sales representatives, or customer service representatives.
Requirements
Dealing with Difficult People
To enrol in this Dealing with Difficult People Course, students must fulfil the following requirements.
- To join in our Dealing with Difficult People Course, you must have a strong command of the English language.
- To successfully complete our Dealing with Difficult People Course, you must be vivacious and self driven.
- To complete our Dealing with Difficult People Course, you must have a basic understanding of computers.
- A minimum age limit of 15 is required to enrol in this Course.
Career path
Dealing with Difficult People
The Dealing With Difficult People at Work course is intended to help you obtain the skills, knowledge, and career of your dreams!
Questions and answers
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Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.