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Dealing Conflict at Work & Communication for HR
Thames College

Level 2 & 3 Endorsed Training | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Summary

Price
£300 inc VAT
Or £50.00/mo. for 6 months...
Study method
Online
Duration
35 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
25 CPD hours / points
CPD What's this?
Achievement
Endorsed by The Quality Licence Scheme
Certificates
  • Certificate of completion - Free
Assessment details
  • Assignment For QLS Endorsed Certificate (included in price)
Additional info
  • Tutor is available to students

Overview

As human beings, we are naturally inclined to interact with others, and sometimes these interactions can lead to conflict. In the workplace, conflicts can arise due to differences in opinion, misunderstandings, or even competition. However, if not handled effectively, workplace conflict can escalate and have detrimental effects on the organisation and its employees. This is where our Dealing with Conflict at Work & Communication for HR bundle comes in.

This bundle consists of two QLS-endorsed courses: Dealing with Conflict at Work and Communication for HR. The Dealing with Conflict at Work course provides learners with an understanding of the causes of conflict, how to identify it, and strategies for managing conflict effectively. The Communication for HR course teaches learners how to communicate effectively in the workplace, how to handle difficult conversations, and how to create a positive workplace culture through effective communication.

In addition to the QLS-endorsed courses, this bundle includes five CPD-QS-accredited relevant courses. These courses are designed to provide learners with the skills and knowledge needed to develop their careers in human resources or related fields.

So, if you want to improve your conflict management and communication skills and take your career in HR to the next level, enrol in our Dealing with Conflict at Work & Communication for HR bundle today!

This bundle comprises the following courses:

QLS Endorsed Courses:

  • Course 01: Award in Dealing with Conflict at Work at QLS Level 2
  • Course 02: Certificate in Crisis Communication for HR at QLS Level 3

CPD QS Accredited Courses:

  • Course 03: Corporate Risk And Crisis Management - Online Course
  • Course 04: Conflict Resolution
  • Course 05: Decision Making and Critical Thinking
  • Course 06: Performance Management
  • Course 07: Complete Communication Skills Master Class for Life

Learning Outcomes:

  • Understand the different types of conflicts that can arise in a workplace and learn how to identify and address them effectively.
  • Develop strategies for effective communication in the workplace, particularly with regard to HR and conflict resolution.
  • Learn techniques for active listening, problem-solving, and negotiation in a professional setting.
  • Understand the importance of empathy and emotional intelligence in conflict resolution and communication.
  • Develop knowledge of various HR policies and procedures related to conflict resolution and communication in the workplace.
  • Develop skills to manage difficult conversations and handle conflicts with professionalism and confidence.
  • Gain a deeper understanding of the role of HR in conflict resolution and communication within an organisation.

Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.

Achievement

Certificates

Certificate of completion

Hard copy certificate - Included

Assessment details

Assignment For QLS Endorsed Certificate

Included in course price

CPD

25 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

The Dealing Conflict at Work & Communication for HR bundle is designed for individuals who are interested in developing their skills in conflict resolution and communication in the workplace, particularly with regard to HR. The bundle includes two QLS-endorsed courses - Dealing with Conflict at Work and Communication for HR - as well as five CPD-QS accredited courses that cover topics such as corporate risk and crisis management, conflict resolution, decision-making, performance management, and complete communication skills.

The Dealing with Conflict at Work course will provide learners with an in-depth understanding of the different types of conflicts that can arise in a workplace and will equip them with the skills and strategies necessary to address these conflicts effectively. Meanwhile, the Communication for HR course will focus on developing effective communication skills for professionals working in HR, particularly in relation to conflict resolution and management.

Certificate

The Quality Licence Scheme ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, QLS-endorsed courses deliver not only deep knowledge but also add great value to the resume.After completing the assessments, learners will be eligible for a prestigious QLS Certificate for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!

Who is this course for?

  • Individuals who work in HR or are interested in pursuing a career in HR
  • Managers and team leaders who want to improve their conflict resolution and communication skills
  • Individuals who want to develop their interpersonal skills and emotional intelligence
  • Anyone who is interested in learning more about conflict resolution and communication in the workplace

Career path

  1. Human Resources Manager: £28,000 - £65,000
  2. Conflict Resolution Specialist: £25,000 - £55,000
  3. Mediator: £20,000 - £50,000
  4. Communications Specialist: £25,000 - £50,000
  5. Business Consultant: £30,000 - £80,000

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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