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Deaf Awareness Training



£49 inc VAT
Study method
Online, self-paced
2 hours
No formal qualification
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

71 students purchased this course

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This deaf awareness course aims to enlighten and ease the flow of communication that you might have with a person that is hard of hearing, both in the workplace and in other social situations. Learn about the causes and reasons deafness and gain a basic understanding of the British Sign Language (BSL) which is the official signing language in the UK.

Course media


Course Highlights

  • 22 lectures, containing 30 minutes of video content, plus supporting PDF files
  • Understand the causes and types of deafness through statistics and detailed explanations
  • Learn about communication tactics and how to work with or as Communication Support Worker
  • Gain a basic knowledge of British Sign Language

Course Overview

Take this course and discover some of the major causes and types of deafness, understand communication tactics and how to work with or as a Communication Support Worker and finally gain a basic knowledge of British Sign Language!

Instructor Bio

The course is led by Rachel Hubbard who is an expert in deaf awareness training, she founded Deaf Umbrella in 2000 with the aim of supporting deaf people and providing help for people working or training in the field as Communication Support Workers (CSW).

Course Curriculum


  • Welcome to the Course
  • Warm Up Quiz

Facts and Figures

  • Deaf Awareness Statistics
  • Statistics Overview
  • Facts and Figures - Part 1
  • Facts and Figures - Part 2
  • Facts and Figures - Part 3
  • Facts and Figures - Part 4

The Ear and Hearing

  • The Ear and Hearing - Slides
  • Our Ear
  • What is Deafness
  • Communication Methods

Communication Methods & British Sign Language

  • British Sign Language
  • Deafness and Written English
  • Lip Reading Slides
  • Lip reading
  • How to work with a Communicator
  • The BSL Alphabet Slides
  • The BSL alphabet
  • Terminology Slides
  • Terminology


  • Final Thoughts

Why Choose OfCourse Learning?

- All courses are taught by verified experts

- Students enjoy 24/7 access to their courses

- Courses can be accessed on any device

- Students get lifetime access to their courses so they can work at their own pace

- On completion, students receive a course certificate from a recognised educational institution

- Become a part of a global learning community where you can talk with teachers and students about the course

Who is this course for?

This course is ideal for anyone who has a deaf relative or friends, or those that require an understanding of deafness in their workplace


This course has no prerequisites


Certificate of completion

Digital certificate - Included


Course rating


What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.