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Customer Services Manager - CPD Accredited

Customer Services Manager Accredited By Qualified Professionals|Full Tutor Support | Lifetime Access | Flexible Study


Lead Academy

Summary

Price
Save 94%
£10 inc VAT (was £199)
Offer ends 05 June 2020
Study method
Online, self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
1 CPD hours / points
Additional info
  • Tutor is available to students

2 students purchased this course

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Overview

If you’re interested in working as a Customer Services Manager or want to learn more skills on Customer Services Manager but unsure of where to start, then this Customer Services Manager course will set you up with a solid foundation to become a confident Customer Services Manager and develop more advanced skills.

The Customer Services Managercourse will set you up with the appropriate qualifications and experience needed for the job and is ideal for both beginners and those currently working as a Customer Services Manager.

Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Customer Services Manager course will set you up with a solid foundation to become a confident Customer Service and develop more advanced skills.

This comprehensive course is the perfect way to kickstart your career in the field of Customer Services Manager – Video Training Course. This accredited course will give you a competitive advantage in your career, making you stand out from all other applicants and employees.

As one of the leading course providers and most renowned e-learning specialists online, we’re dedicated to giving you the best educational experience possible. This course is crafted by industry experts, to enable you to learn quickly and efficiently, and at your own pace and convenience.

How Will I Benefit?

  • Boost your career in Customer Services Manager
  • Deepen your knowledge and skills in your chosen field just in hours not years!
  • Study a course that has been designed by industry professionals.
  • Save money and time by studying your convenient time
  • Have access to a tutor whenever you are in need

So, what are you thinking about! Start getting the benefits by enrolling today!

CPD

1 CPD hours / points
Accredited by The CPD Accreditation Group

Description

Customer Services Manager Course Accredited By Qualified Professionals

Why Choose Lead Academy:

  • Lifetime Access
  • High-quality e-learning study materials
  • The UK and globally recognised qualification
  • Self-paced, no fixed schedules
  • 24/7 customer support through email
  • Available to students anywhere in the world
  • No hidden fee
  • Study in a user-friendly, advanced online learning platform

This Customer Services Manager Course is a popular training course, ideal for anyone who is looking to kickstart their career as a Customer Service Training, as well as professionals who want to test their existing skills and knowledge. If you want to gain an in-depth understanding of Customer Services Manager Course, then this program is perfect for you.

Our online courses come with lifetime access with no time limit for completion. Each course is fully accessible from a tablet, mobile or laptop, as long as there is a secure internet connection.

We pride ourselves on our supportive network of dedicated instructors and attentive customer service team who are dedicated to assisting you through your learning journey. Contact them at any time via email should you have any questions or queries.

Course Syllabus:

We have divided the Customer Services Manager Course into 8 user-friendly modules, covering all fundamental areas of Customer Services Manager Course to provide learners with the relevant skills and industry knowledge to take their career to the next level.

This comprehensive Customer Services Manager Course includes the following modules:

The following module of the Customer Services Manager Course will set you up with a solid foundation in Customer Services Manager industry and give you the essential skills you need to get yourself job-ready!

The following module of the Customer Services Manager course is designed to equip you with the knowledge and skills you need to boost your career prospects and build a successful career in the Customer Services Manager profession.

Understanding Customer Service

  • Understanding Customer Service
  • Identifying Customer Expectations
  • Providing Excellent Customer Service

Focusing on the Customer

  • Focusing on the Customer

Customer Service and the Telephone

  • Customer Service and the Telephone

Handling Complaints

  • Handling Complaints

Enduring Stress

  • Enduring Stress

Certification

On successful completion of the course, you will be eligible to obtain a verifiable certificate as proof of your new qualification. This means that you/your employer can verify your qualifications through our website. Certificate can be obtained in PDF version at a cost of £10, and there is an additional fee to obtain a printed copy certificate which is £24.

Who is this course for?

Customer Services Manager Course Accredited By Qualified Professionals

This comprehensive Customer Services Manager course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of Customer Services Manager. This Customer Services Manager course is felicitous for those, who want to be the best in their jobs.

Whether you are completely new to the field or are an aspiring professional, the Customer Services Manager course will help open doors to a wide range of professions within your chosen field, helping you to stand out to employers with an accredited qualification that can be used to enhance your CV.

Requirements

Customer Services Manager Course Accredited By Qualified Professionals

  • There are no academic entry requirements for this Customer Services Manager course, and it is open to students of all academic backgrounds.
  • As long as you are aged seventeen or over and have a basic grasp of English, numeracy and HISTORY, you will be eligible to enroll.

Career path

This Customer Services Manager course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your qualifications to your CV, enhance your career and become more competitive in your chosen industry.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

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