Skip to content
  1. Business
  2. Customer service
12,372

Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee - from call centre staff to business administration - is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

Sort by :
Most relevant Most popular Lowest price Highest price Recently added

Search results

  • Anxiety and Stress Management Diploma

    Lead Academy
    Level 4 Diploma| Free PDF Certificate |CPD UK & IPHM Accredited |Recognised Certificate |Video Training| Lifetime Access
    • 34 students
    • Online
    • 3.7 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Great service
    Are you looking to begin your stress management career or want to develop more advanced skills in stress management? Then this Anxiety and Stress Management Diploma course will set you up with a solid foundation to become a confident counsellor and help you to develop your expert …
    £12

  • Coaching & Mentoring: Coaching & Mentoring

    Lead Academy
    Special Offer-Free PDF Certificate| CPD UK & IPHM Accredited | Recognised Certificate | Video Training | Lifetime Access
    • 18 students
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    Are you looking to begin your coaching and mentoring career or want to develop more advanced skills in coaching and mentoring? Then this Coaching & Mentoring course will set you up with a solid foundation to become a confident mentor and help you to develop your expertise i …
    £12

  • Retail Management Training

    Lead Academy
    Special Offer-Free PDF Certificate| CPD UK & IPHM Accredited | Recognised Certificate | Video Training | Lifetime Access
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    Are you looking to begin your retail management career or want to develop more advanced skills in retail management? Then this Retail Management Diploma course will set you up with a solid foundation to become a confident retail manager and help you to develop your expertise in …
    £12

  • Food Hygiene: Food Safety & Hygiene

    Lead Academy
    Level 2 Diploma| Free PDF Certificate |CPD UK & IPHM Accredited |Recognised Certificate |Video Training| Lifetime Access
    • 14 students
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    Are you looking to begin your food safety career or want to develop more advanced skills in food safety? Then this Food Safety & Hygiene at QLS Level 2 course will set you up with a solid foundation to become a confident catering manager and help you to develop your experti …
    £12

  • Food Hygiene Training

    Lead Academy
    Level 2 Diploma| Free PDF Certificate |CPD UK & IPHM Accredited |Recognised Certificate |Video Training| Lifetime Access
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    Are you looking to begin your food safety career or want to develop more advanced skills in food safety? Then this Food Hygiene at QLS Level 2 course will set you up with a solid foundation to become a confident catering manager and help you to develop your expertise in food sa …
    £12

  • English: Grammar Course

    Lead Academy
    Special Offer-Free PDF Certificate| CPD UK & IPHM Accredited | Recognised Certificate | Video Training | Lifetime Access
    • 72 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Great service
    Are you looking to begin your functional skills English career or want to develop more advanced skills in functional skills English? Then this English: Grammar course will set you up with a solid foundation to become a confident English teacher and help you to develop your expert …
    Save 14%
    £12 £14

  • Catering Manager Training

    Lead Academy
    Special Offer-Free PDF Certificate| CPD UK & IPHM Accredited | Recognised Certificate | Video Training | Lifetime Access
    • 33 students
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    Are you looking to begin your food safety career or want to develop more advanced skills in food safety? Then this Catering Manager course will set you up with a solid foundation to become a confident catering manager and help you to develop your expertise in food safety. Thi …
    £12

  • Recruitment Consultant

    Lead Academy
    Special Offer-Free PDF Certificate| CPD UK & IPHM Accredited | Recognised Certificate | Video Training | Lifetime Access
    • 13 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    Are you looking to begin your recruitment career or want to develop more advanced skills in recruitment? Then this Recruitment Consultant course will set you up with a solid foundation to become a confident recruitment consultant and help you to develop your expertise in recrui …
    £12

  • Baking - Mother Dough

    Lead Academy
    Special Offer-Free PDF Certificate| CPD UK & IPHM Accredited | Recognised Certificate | Video Training | Lifetime Access
    • Online
    • 2.7 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    Are you looking to begin your baking career or want to develop more advanced skills in baking? Then this Baking - Mother Dough course will set you up with a solid foundation to become a confident baker and help you to develop your expertise in baking. This Baking - Mother Dou …
    £12

  • Phlebotomist Training

    Lead Academy
    Special Offer-Free PDF Certificate| CPD UK & IPHM Accredited | Recognised Certificate | Video Training | Lifetime Access
    • Online
    • 2.6 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Are you looking to begin your phlebotomy career or want to develop more advanced skills in phlebotomy? Then this phlebotomist training course will set you up with a solid foundation to become a confident phlebotomist and help you to develop your expertise in phlebotomy. This phle …
    £12

  • Early Years: Early Years Foundation Stage (EYFS)

    Lead Academy
    Level 5 Diploma| Free PDF Certificate |CPD UK & IPHM Accredited |Recognised Certificate |Video Training| Lifetime Access
    • 48 students
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • 17 CPD points
    • Tutor support
    Great service
    Are you looking to begin your early years foundation stage career or want to develop more advanced skills in early years foundation stage? Then this early years foundation stage (EYFS) course will set you up with a solid foundation to become a confident early years foundation s …
    £12

  • Criminology: Crime Psychology & Criminology

    Lead Academy
    Level 5 Diploma| Free PDF Certificate |CPD UK & IPHM Accredited |Recognised Certificate |Video Training| Lifetime Access
    • 14 students
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Great service
    Are you looking to begin your crime psychology & criminology career or want to develop more advanced skills in crime psychology & criminology? Then this crime psychology & criminology course will set you up with a solid foundation to become a confident crime psycholog …
    £12

  • Level 2 Certificate in Understanding Retail Operations

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Understand Retail Operations
    • 2,566 enquiries
    • Online
    • 9 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    If you work in retail, it's important that you're fully trained and equipped to meet customers' needs. Our level 2 certificate in Understanding Retail Operations covers everything from the selling process to retail law to handling customer complaints. It's a great way to make sur …
    Free

  • Level 3 & 5 Diploma Professional Chef, Food Hygiene, Hospitality Catering Management

    Training Edge
    3 Course Bundle | Free 3 Certificate | Instant Access | No Hidden Fees | 100% Pass Rate | Money Back Guarantee
    • 11 students
    • Online
    • 7.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Level 3 & 5 Diploma Professional Chef, Food Hygiene, Hospitality Catering Management Get instant access to your Level 3 & 5 Diploma Professional Chef, Food Hygiene, Hospitality Catering Management course. Study online, track your progress, and learn new skills, from where …
    £12

  • Hospitality & Catering Management Diploma - CPD Certified

    Apex Learning
    Flash Sale | 11 in 1 Premium Bundle | CPD Accredited | 110 CPD Points | Gifts: Hardcopy+PDF Certificate - Worth £180
    • Online
    • 55 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    Embark on a journey into the captivating world of Hospitality & Catering, where every course opens doors to a world of opportunities. Our Level 3 Hospitality Management Course offers you a path to excellence in this dynamic industry. Catering Management, Event Planning, and F …
    £51

  • Certificate in Consumer Behaviour

    UK Versity Online.
    UK Govt Ofqual Approved Course. No hidden fees. Tutorial support included. No Exams only Assignments based
    • Online
    • 6 weeks · Part-time
    • Certificate(s) included
    • Tutor support
    Overview Understanding Consumer Behaviour plays into the success of all businesses and services. Knowing what your consumers want is integral to your success and your relationship with your customers. In this course you will look at the different types of consumer, what they reac …
    £150

  • Diploma in Health and Social Care Management - Level 5 (QLS Endorsed)

    Kingston Open College
    QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support
    • Online
    • 7 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Level 5 Diploma in Health and Social Care Management To become a healthcare manager in the UK, you must complete this QLS-endorsed course on Health and social care management. By enrolling in this course, you will gain a greater understanding of the health and social care system …
    £15

  • CIMA Professional Qualification Package

    e-Careers
    April Sale! Operational, Management & Strategic | Tutor Support | Study Books | Pocket Revision Kits
    • 360 enquiries
    • Online
    • 3 years · Self-paced
    • Professional certification
    • Tutor support
    Great service
    Our April Sale is now live! Save £500! The CIMA Professional Chartered Management Accounting qualification is considered one of the most relevant finance qualifications in the world for business professionals. This qualification is a package of all three levels required to o …
    Save 14%
    £2,995 £3,495

  • MSP® Foundation & Practitioner Training (MSP)

    e-Careers
    Award winning training provider | eLearning | Exams Included | Unlimited Tutor Support
    • 22 enquiries
    • Online
    • 6 months · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    MSP® Foundation and Practitioner, eLearning and exams included. Developed by Axelos, Managing Successful Programmes (MSP) is a world-leading qualification for professionals who want to demonstrate industry best practice in project management and business strategy execution. Our c …
    £1,295

  • Business Analysis Professional with Recruitment Support

    e-Careers
    Award Winning specialists | BCS Practitioner Exams | Soft Skills | Exam Pass Guarantee | Recruitment Support
    • 251 enquiries
    • Online
    • 6 months · Part-time
    • Professional certification
    Great service
    The Business Analysis Professional with Recruitment support package from e-Careers has been designed for anyone looking to achieve the fundamental knowledge and qualifications to kick-start a career as a Business Analyst. The course package includes two essential courses and …
    Enquire for pricing

  • Digital Marketing Institute - DMI Online Search Marketing Professional Diploma

    e-Careers Business Solutions
    eLearning | DMI Membership | Exam | Awarded by The Digital Marketing Institute | Group Discounts Available
    • Online
    • 30 hours · Self-paced
    • Professional certification
    • Exam(s) included
    Popular
    The DMI Online Search Marketing Professional Diploma will provide you with the skills required to positively influence your audience over all areas of search marketing, increasing your chances of success in your chosen field. Whether you are a Marketing Manager, a sales profe …
    Enquire for pricing

  • Estate Agent Online - CPD Certified

    Study Hunt
    CPD Certified | Free REED Certificate | Instantly Access, Result & Download Certificate | 24*7 Support | Lifetime Access
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Estate Agent Are you an aspiring candidate passionate about negotiation, marketing, and selling? Then, becoming an Estate Agent would be a rewarding career for you. So, what basically an Estate Agent does? An Estate Agent sells and rents out commercial and residential propert …
    £12

  • Estate Agent Diploma Course

    Study Hunt
    CPD Certified | Free REED Certificate | Instantly Access, Result & Download Certificate | 24*7 Support | Lifetime Access
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Estate Agent Diploma Course Are you an aspiring candidate passionate about negotiation, marketing, and selling? Then, becoming an Estate Agent Diploma would be a rewarding career for you. So, what basically an Estate Agent Diploma does? An Estate Agent Diploma sells and rents …
    £12

  • Pharmacy : Pharmacy Assistant

    Enlight Academy
    BLACK FRIDAY SALE | *CPD Accredited | *FREE PDF Certificate | Instant Access | 24/7 Tutorial Support | Lifetime Access
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Pharmacy : Pharmacy Assistant Welcome to the most cutting-edge training on Pharmacy : Pharmacy Assistant ! This comprehensive course is designed to provide you with a good understanding of Pharmacy : Pharmacy Assistant, including the current trends on the subject. Through this P …
    £12

  • Bar Management Level 3 Advanced Diploma..

    Learningidol
    CPD Certified | Free PDF Certificate | 2024 Updated | 24/7 student support | No hidden fees.
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Bar Management Level 3 Advanced Diploma Online Training Do you want to start a career in the Bar Management sector or learn more about it? In Bar Management Level 3 Advanced Diploma, you'll explore the fundamental aspects of Bar Management. This Bar Management Level 3 Advanced …
    £12
Sort by :
Most relevant Most popular Lowest price Highest price Recently added
10 25 50 100

FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
View all