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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee – from call centre staff to business administration – is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • Customer Service Level 2

    Online FREE course to help you boost your prospects for your first customer service job.
    vision2learn
    Free
    Great Service
    • Online
    • 11 weeks · Self-paced
    • Exam included
    • Regulated qualification

    This versatile FREE online Level 2 qualification will help you to develop your customer service knowledge, enhance day-to-day interactions with customers and boost your CV. Learn more about the delivery of excellent customer service. Improve your communication skills to str read more about Customer Service Level 2

    • Online
    • 11 weeks · Self-paced
    • Exam included
    • Regulated qualification
  • Customer Service

    Advanced Level 7 Diploma |*FREE PDF Certificate* | 200 CPD Points | PR & Communication Skills Free Courses
    CPD Courses
    £10 £1,100
    Save 99% - Ends tomorrow
    Great Service
    Highly Rated
    • Online
    • 620 hours · Self-paced
    • Tutor support
    • Exam included
    • 200 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service ** 4 Courses Bundle** **FREE PR Course****FREE Communication Skills course **FREE COVID-19 Course Certificate of achievement in Customer Service QLS Level 7. Additional CPD Accredited Customer Service Certificate with 200 CPD points available with no extr read more about Customer Service

    • Online
    • 620 hours · Self-paced
    • Tutor support
    • Exam included
    • 200 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer Service

    *Level 3 CPD Course* | *Free Exam & 24/7 Tutor Support* | *100% Pass Rate* | Audio Visual Training | 1 Year Access
    Academy for Health & Fitness
    £10 £421
    Save 97% - Ends soon
    • Online
    • 2 hours · Self-paced
    • Tutor support
    • Exam included
    • 10 CPD hours/points

    Are you interested to learn the best customer service skills and techniques to be great at your customer care? Then develop your professional knowledge with our Diploma in Customer Service and learn from home at a pace that suits you. The Level 3 Diploma in Customer Service ha read more about Customer Service

    • Online
    • 2 hours · Self-paced
    • Tutor support
    • Exam included
    • 10 CPD hours/points
  • Customer Service Course

    Certificate QLS Level 1 *Complete Beginners Course* | *FREE PDF Certificate* |30 CPD Credits | Plus *Free PR Course*
    Brentwood Open learning College
    £10 £180
    Save 94% - Ends tomorrow
    Great Service
    • Online
    • 90 hours · Self-paced
    • Tutor support
    • Exam included
    • 30 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service Course Customer Service ** 4 Courses Bundle** **FREE PR Course****FREE Communication Skills course **FREE COVID-19 Course Certificate in Customer Service QLS Level 1. Additional CPD Accredited Certificate with 30 CPD points available with no extra study read more about Customer Service Course

    • Online
    • 90 hours · Self-paced
    • Tutor support
    • Exam included
    • 30 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer Service

    FREE PDF Certificate | Online Video Course | 10 CPD Points | Assessment Included | Tutor Support | 1 Year Access
    Janets
    £11 £415
    Save 97% - Ends soon
    Great Service
    • Online
    • 3 hours · Self-paced
    • Tutor support
    • Exam included
    • 10 CPD hours/points

    Follow your dreams by enrolling on the Customer Service course today and develop the experience, skills and knowledge you need to enhance your professional development. Customer Service will help you arm yourself with the qualities you need to work towards your dream job. Stu read more about Customer Service

    • Online
    • 3 hours · Self-paced
    • Tutor support
    • Exam included
    • 10 CPD hours/points
  • Customer Service - Course

    Diploma QLS Level 4| *FREE PDF Certificate* |*100% Pass Rate* | 90 CPD Credits | PR & Communication Skills Free Courses
    Staff Training Solutions
    £10 £560
    Save 98% - Ends tomorrow
    Great Service
    • Online
    • 400 hours · Self-paced
    • Tutor support
    • Exam included
    • 90 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service Diploma Customer Service ** 4 Courses Bundle** **FREE PR Course****FREE Communication Skills course **FREE COVID-19 Course Certificate of achievement in Customer Service QLS Diploma Level 4. Additional CPD Accredited Certificate with 90 CPD points ava read more about Customer Service - Course

    • Online
    • 400 hours · Self-paced
    • Tutor support
    • Exam included
    • 90 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer Service

    Mega Bundle - Level 5 Diploma with 10 Career Development Courses | Free Certificate (PDF+Hardcopy) | 24/7 Tutor Support
    Apex Learning
    £65 £379
    Save 82% - Ends today
    Great Service
    • Online
    • Self-paced
    • Tutor support
    • Exam included
    • 45 CPD hours/points

    Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or s read more about Customer Service

    • Online
    • Self-paced
    • Tutor support
    • Exam included
    • 45 CPD hours/points
  • Customer Service

    Certificate QLS Level 3 | *FREE PDF Certificate* |60 CPD Credits | **PR & Communication Skills Free Courses**
    Brentwood Open learning College
    £10 £395
    Save 97% - Ends tomorrow
    Great Service
    Highly Rated
    • Online
    • 200 hours · Self-paced
    • Tutor support
    • Exam included
    • 60 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service ** 4 Courses Bundle** **FREE PR Course****FREE Communication Skills course **FREE COVID-19 Course Certificate in Customer Service QLS Level 3. Additional CPD Accredited Customer Service Certificate with 60 CPD points available with no extra study. The co read more about Customer Service

    • Online
    • 200 hours · Self-paced
    • Tutor support
    • Exam included
    • 60 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer service

    Bank Holiday Sale - Free PDF Certificate + Free COVID-19 Course included, CPD Certified | Free Retake Exam
    Training Express Ltd
    £14 £199
    Save 92% - Ends today
    Great Service
    • Online
    • Self-paced
    • Tutor support
    • Exam included
    • 5 CPD hours/points

    This customer service skills training course is ideal for anyone working in or aspiring to work in a customer-facing role. It covers fundamental areas of customer service such as customer needs, key communication strategies and handling complaints. Customer service is number read more about Customer service

    • Online
    • Self-paced
    • Tutor support
    • Exam included
    • 5 CPD hours/points
  • Customer Service

    Business & Soft Skills
    Stone River eLearning
    £10 £299
    Save 96%
    • Online
    • 1 hour · Self-paced
    • Certificate of completion

    “It takes months to find a customer, one second to lose one.” – Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also generates the much-coveted word-of-mouth advertising for your company.

    • Online
    • 1 hour · Self-paced
    • Certificate of completion
  • Customer service

    CPD Accredited (Official Certificate and Exam Included)
    Online Training World
    £14 £195
    Save 92%
    Great Service
    • Online
    • 3 hours · Self-paced
    • Exam included
    • 3 CPD hours/points

    Accredited CPD Certificate awarded upon completion. Free upgrade on to our state of the art platform Dedicated customer support XO Student Card Career Advice available on completion This online Customer Service content will help users define who their customers are and how read more about Customer service

    • Online
    • 3 hours · Self-paced
    • Exam included
    • 3 CPD hours/points
  • Customer Service

    Citywest Training Limited
    £35
    • Online
    • 1 hour · Self-paced
    • Certificate of completion

    This course will start by making it very clear exactly what we mean by customer service, and why it's so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation

    • Online
    • 1 hour · Self-paced
    • Certificate of completion
  • Customer Service

    Customer Service Level 6 Certificate is best online course, tutor support and Quiz based exam included
    UK Professional Development Academy LTD
    £10 £750
    Save 98% - Ends today
    Great Service
    • Online
    • Self-paced
    • Tutor support
    • Exam included
    • 100 CPD hours/points

    Customer Service Customer Service Certificate - Level 6 CPD Accredited Customer service is the basic need of every organisation to communicate with their customers as well as their employees, customer service lead organisation to be well known among customers, Customer C read more about Customer Service

    • Online
    • Self-paced
    • Tutor support
    • Exam included
    • 100 CPD hours/points
  • Customer Service

    Customer Service Level 5 Diploma ll Online Quiz Based Endorsed Diploma l Assessment included l 100 CPD Points
    Inspire London College Ltd
    £10 £695
    Save 98%
    Great Service
    • Online
    • Self-paced
    • Tutor support
    • Exam included
    • 100 CPD hours/points
    • Endorsed by Training Qualifications UK Ltd

    Customer Service Customer Service Level 5 Diploma - Upon successful completion, learner will get an Endorsed Diploma from TQUK with 100 CPD Points Customer Service Diploma is one of the best Customer Service Diploma offered by ILC to provide Knowledge about Communication read more about Customer Service

    • Online
    • Self-paced
    • Tutor support
    • Exam included
    • 100 CPD hours/points
    • Endorsed by Training Qualifications UK Ltd
  • Customer Service

    1 Hour Online CPD Accredited Course
    Active Recruitment Ltd
    £10 £50
    Save 80%
    Great Service
    • Online
    • 1 hour · Self-paced
    • Tutor support
    • Exam included
    • 1 CPD hours/points

    This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on customer service techniques, how to deal with complaints and how to exceed customer expectat read more about Customer Service

    • Online
    • 1 hour · Self-paced
    • Tutor support
    • Exam included
    • 1 CPD hours/points
  • Customer Service Training

    Easter Sale | Free E - Certificate Included | CPD & IAP Accredited | Access for 365 days | No Hidden Fee
    Study365
    £12 £249
    Save 95% - Ends soon
    • Online
    • 38 hours · Self-paced
    • Exam included
    • 16 CPD hours/points

    Customer Service Training This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising the delivery of cus read more about Customer Service Training

    • Online
    • 38 hours · Self-paced
    • Exam included
    • 16 CPD hours/points
  • Customer Service

    CPD Approved. 2 CPD Units. 2 Hours to Complete.
    CST Training Ltd
    £40
    • Online
    • 2 hours · Self-paced
    • Certificate of completion
    • 2 CPD hours/points

    This course will start by making it very clear exactly what we mean by customer service, and why it's so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

    • Online
    • 2 hours · Self-paced
    • Certificate of completion
    • 2 CPD hours/points
  • Customer Service Training

    Customer Service Training Certified By Qualified Professionals|Full Tutor Support | Lifetime Access | Flexible Study
    Lead Academy
    £39 £205
    Save 80% - Ends today
    Great Service
    • Online
    • Self-paced
    • Tutor support
    • 1 CPD hours/points

    Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Customer Service Training Course course will set you up with a solid foundation to become a confident Customer Service and develop more advanced skills. This comprehensiv read more about Customer Service Training

    • Online
    • Self-paced
    • Tutor support
    • 1 CPD hours/points
  • Customer Service Training

    FREE PDF Certificate I CMA and CPD Approved I Video Training | MCQ Based Exam I 1 CPD Point I 1-Year Access
    Academy for Health & Fitness
    £10 £249
    Save 95% - Ends soon
    • Online
    • 1 hour · Self-paced
    • Tutor support
    • Exam included
    • 1 CPD hours/points

    The Customer Service Training will help you understand the fundamentals of customer service and communications. You can complete this course in just 1 hour and get a professional & recognised certificate. This Customer Service Training is designed by industry read more about Customer Service Training

    • Online
    • 1 hour · Self-paced
    • Tutor support
    • Exam included
    • 1 CPD hours/points
  • Customer Service

    E-Learning
    Me Learning
    £24
    Great Service
    • Online
    • 1 hour · Self-paced
    • Exam included
    • 1 CPD hours/points

    In this engaging Customer Service course, you’ll learn about the importance of good service, the impact of bad service, organisational issues, the importance of internal culture and how to deal with difficult or unhappy customers. The topics cover the key principles of Custom read more about Customer Service

    • Online
    • 1 hour · Self-paced
    • Exam included
    • 1 CPD hours/points
  • Customer Service Training

    CPD, CMA & IAO Accredited | Tutor Support & Exam Included | Student ID Card | 1 Year Access | 24/7 Student Support
    Academy for Health & Fitness
    £10 £421
    Save 97% - Ends soon
    • Online
    • 3 hours · Self-paced
    • Tutor support
    • 3 CPD hours/points

    Learn new skills and develop your professional knowledge with the Customer Service Training and learn from home at a pace that suits you. The Customer Service Training has been expertly designed for you to complete through distance e-learning and achieve a professional qualific read more about Customer Service Training

    • Online
    • 3 hours · Self-paced
    • Tutor support
    • 3 CPD hours/points
  • Customer Service - Course

    Event Management Customer Service Unit Certificate With Study materials, tutor support and exam included
    UK Professional Development Academy LTD
    £10 £175
    Save 94% - Ends today
    Great Service
    • Online
    • 40 hours · Self-paced
    • Tutor support
    • Exam included
    • 10 CPD hours/points

    Customer Service in Event Management Understand Event Management Customer Service by taking UKPDA Customer Service event Management unit certificate. Event Management Customer Service Certificate Provide the learner with the opportunity to understand the relationship be read more about Customer Service - Course

    • Online
    • 40 hours · Self-paced
    • Tutor support
    • Exam included
    • 10 CPD hours/points
  • Customer Service

    **SPRING Offer** FREE Covid-19 Course | CPD Certified | Recognised Certification | Instant Result | 24/7 Lifetime Access
    Skill Express
    £10 £199
    Save 94% - Ends soon
    Great Service
    • Online
    • 3 hours · Self-paced
    • Tutor support
    • Exam included
    • 3 CPD hours/points

    Customer is the life of every business; the more customer, the more profit. Increasing customer demands many factors and the most important among them is customer service. If you don’t want to be on the list of those who lose their customers instead of increasing, this Custome read more about Customer Service

    • Online
    • 3 hours · Self-paced
    • Tutor support
    • Exam included
    • 3 CPD hours/points
  • Customer Service

    Free E - Certificate Included | Free Retake Exam| Access for 365 days | No Hidden Fee
    1 Training
    £24 £379
    Save 93% - Ends soon
    Great Service
    • Online
    • 18 hours · Self-paced
    • Exam included
    • 18 CPD hours/points

    Customer Service Customer service is an essential element to all businesses and organisations, although it doesn’t necessarily have to be in a customer service setting. While a customer service organisation would prioritise their customer support, it remains a key concept acr read more about Customer Service

    • Online
    • 18 hours · Self-paced
    • Exam included
    • 18 CPD hours/points
  • Customer-Service

    Diploma QLS Level 5|FREE PDF Certificate Tutor Support & Exam|120 CPD Points|PR & Communication Skills Free Courses
    CPD Courses
    £10 £760
    Save 98% - Ends tomorrow
    Great Service
    Highly Rated
    • Online
    • 450 hours · Self-paced
    • Tutor support
    • Exam included
    • 120 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service Customer Service ** 4 Courses Bundle** **FREE PR Course****FREE Communication Skills course **FREE COVID-19 Course Diploma in Customer Service QLS Level 5. Diploma of achievement in Customer Service. Additional CPD Accredited Certificate with 120 CPD po read more about Customer-Service

    • Online
    • 450 hours · Self-paced
    • Tutor support
    • Exam included
    • 120 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer Service

    Diploma QLS Level 5 |*FREE PDF Certificate* Tutor Support & Exam | 120 CPD Points|PR & Communication Skills Free Courses
    Oxford Home Study College
    £10 £760
    Save 98% - Ends tomorrow
    Great Service
    • Online
    • 450 hours · Self-paced
    • Tutor support
    • Exam included
    • 120 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service Level 5 ** 4 Courses Bundle** **FREE PR Course****FREE Communication Skills course **FREE COVID-19 Course Diploma in Customer Service QLS Level 5. Additional CPD Accredited Certificate with 120 CPD points available with no extra study. Diploma of Achiev read more about Customer Service

    • Online
    • 450 hours · Self-paced
    • Tutor support
    • Exam included
    • 120 CPD hours/points
    • Endorsed by The Quality Licence Scheme

FAQs

What Customer service courses are advertised on reed.co.uk?

reed.co.uk advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

What other courses are available on reed.co.uk?

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Visual Merchandising. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of subject can help you to improve your professional or personal development.

How do I study Customer service courses advertised on reed.co.uk?

How you study a Customer service course will depend on the course you take and the study method you choose. The most common ways are by enrolling on to an online Customer service course where the content will be accessed online or by enrolling on to a classroom Customer service course where the course will be taught in an in-person classroom format, at a given location. reed.co.uk also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.

What free Customer service courses are available on reed.co.uk?

reed.co.uk has free Customer service courses available for students. These free courses are a great way to explore a subject you’re interested in without a financial commitment, and will enable you to further understand how you would like to study.