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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee - from call centre staff to business administration - is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • NCFE CACHE Level 2 Certificate in Principles of Customer Service

    CT Skills Limited
    FREE online course based remotely, to help you understand the principles of customer service
    • 696 enquiries
    • Online
    • 8 weeks · Self-paced
    • Regulated qualification
    • 180 CPD points
    • Tutor support
    Trending
    *Please first check eligibility requirements before enquiring. You must: Be currently living in England - postcode eligibility applies (see the requirements section for more information) Have been a resident in the UK/EU for 3+ years - for purposes other than study Be aged 19+ ye …
    Free

  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access
    • 413 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    [Updated 2023] Having a skillset specialising in Office Administration, Business Administration & Retail Customer Service opens the door to a wide range of job opportunities, irrespective of the field. So, Enrol without delay in our Office Administration, Business Administrat …
    £12 £14
    Save 14%

  • Customer Service : Customer Service

    Knowledgera
    2 Courses Bundle*/Updated 2023*/All in One*/Free Certificate*/Lifetime Access*/14 Days Money-Back Guarantee
    • 29 students
    • Online
    • 2.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Customer Service This Customer Service course might be a helpful first step if you wish to advance your professional prospects or build a successful career of your own. This Customer Service course have verity of important information about Customer Service. Some of our most …
    £12 £13
    Save 7%

  • Customer Service Diploma (Level 2 & 3) - CPD Certified

    Training Express Ltd
    Free PDF & Hardcopy Certificates + Additional Resources | Transcripts Available | Free Retake Exam | Lifetime Access
    • 436 students
    • Online
    • 10.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    [Updated 2023] [Watch Free Preview: 1st Module of Customer Service Course] The Customer Service Diploma Level 2 & 3 - CPD Certified course is designed to provide learners with an in-depth understanding of the keys to providing successful customer service. It is ideal for thos …
    £12 £14
    Save 14%

  • Level 1 Award in Customer Services

    UK Professional Development Academy LTD
    Level 1 Award in Customer Services CPD | 24/7 Tutor Support | Quiz Based Exam Included | 30 CPD Credits
    • 19 students
    • Online
    • 4 weeks · Self-paced
    • 30 CPD points
    • Tutor support
    Great service
    Customer Service Diploma, Level 1 Award in Customer Service, 24/7 Tutor Support, Quiz-Based Exam Included, 30 CPD Credits. Customer service is the demonstration of offering help to both planned and existing customers. Customer service experts normally answer customers' inquiries …
    £12

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 185 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), and CRM (Customer Rela …
    £12 £12.99
    Save 7%

  • Customer Service Diploma (Level 2 & 3) Plus Bonus Sales and Marketing Skills-CPD Certified

    NextGen Learning
    CPD Accredited Diploma + 5 FREE Premium Courses + Free PDF Certificate + Get Instant & Lifetime Access
    • 62 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Need skills for the ultimate customer satisfaction ? Want to recognise and appreciate returning consumers, build relationships with local clients, and use your product knowledge to be the best man out there? Then look no further because our comprehensive Customer Service, Sales …
    £12 £15
    Save 20%

  • Retail Customer Service - Level 3

    Training Express Ltd
    Free PDF Certificate + Free Life coaching Course | Free Retake Exam | Lifetime Access
    • 111 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    The Retail Customer Service course is a skills-focused course, designed to provide those working in the retail sector with the knowledge and expertise to deal with customers effectively. It offers complete training and guidance on how to manage different types of customers, deal …
    £12

  • Customer Service Advisor with Problem Solving Skills Diploma

    Empower UK Employment Training
    Level 3 Diploma | 100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Advisor with Problem Solving Skills Diploma In the UK, the estimated salary for a Customer Service Advisor typically ranges from £18,000 to £25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving is …
    £12 £14.99
    Save 19%

  • Customer Service : Customer Service Level 7

    Oxford Home Study College
    Advanced Level 7 Diploma |*FREE PDF Certificate* | 200 CPD Points | PR & Communication Skills Free Courses**
    • 19 students
    • Online
    • 620 hours · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    Customer Service ** 4 Courses Bundle** **FREE PR Course**FREE Communication Skills course **FREE COVID-19 Course Certificate of achievement in Customer Service QLS Level 7. Additional CPD Accredited Customer Service Certificate with 200 CPD points available with no extra …
    £12

  • Level 2 NVQ Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • 18 students
    • Online
    • 280 hours · Self-paced
    • Regulated qualification
    • Tutor support
    The Level 2 NVQ Certificate in Customer Service (RQF) is an accredited, and Ofqual regulated 100% online, competence-based qualification. This course is aimed at those learners who currently undertake a customer service role and recognises that employment in the customer service …
    £996

  • Diploma in Customer Service - CPD Course

    Oxford Home Study College
    CPD Accredited | Advanced Diploma QLS Level 5 | 120 CPD Points |+2 FREE Courses [12,000+ Students] FREE PDF Certificate
    • 151 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Customer Service **4 Courses Bundle** **FREE PR Course**FREE Communication Skills course**FREE COVID-19 Course Diploma in Customer Service QLS Level 5. Diploma of achievement in Customer Service. Additional CPD Accredited Customer Service Certificate with 120 CPD points a …
    £12 £29
    Save 58%

  • Customer Service Diploma (Level 2 & 3) - CPD Certified - Only £25!

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 420 students
    • Online
    • Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    Our Customer Service Diploma is a best selling Customer Service Diploma and has been given the CPD accreditation and is the perfect course for anyone looking to work in the Customer Service sector. Our Customer Service Diploma follows on from our Reed courses best selling Adm …
    £299

  • Customer Service (Customer Service)

    Skills Boost
    CPD Accredited | 3 Premium Courses Bundle | Free 3 PDF Certificate| Money Back Guarantee| Tutor Support | 100% Pass Rate
    • Online
    • 6.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service (Customer Service) 3 Free PDF Verified Certificate 14 Day Money Back Guarantee Gift Courses with this Customer Service (Customer Service) course Course 01 : Customer Service (Customer Service) Course 02 : HR Management Course Course 03 : Level 5 Business Administ …
    £12

  • Customer Service with Microsoft Office Skills & AI Chatbot Mastery - CPD Certified

    Learndrive
    Black Friday Sale | 9 Courses | Updated 2023 | CPD Accredited Certificate & Transcript Included | Free Ebook
    • 308 students
    • Online
    • 12.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Transform Your Customer Service Skills: A Comprehensive Journey with Microsoft Office and AI Chatbot Expertise! Our groundbreaking Customer Service with Microsoft Office Skills & AI Chatbot Mastery Course is a unique blend of traditional customer service excellence and cutt …
    £12 £12.99
    Save 7%

  • Customer Service (Customer Service)

    Training Edge
    BLACK FRIDAY SALE | CPD Accredited | FREE PDF Certificate | | Expert Tutor Support | Instant Result Access & Certificate
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service (Customer Service) ***** FREE PDF Certificate ***** Get instant access to your Customer Service (Customer Service) course. Study online, track your progress, and learn new skills, from wherever you are. 14 DAY MONEY BACK GUARANTEE Instant PDF Certificate after co …
    £12

  • Customer Service Manager with Telephone Etiquette & KYC Diploma

    Empower UK Employment Training
    Level 3 Diploma | 100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Manager with Telephone Etiquette & KYC Diploma Elevate your career in the service industry with our Customer Service Manager with Telephone Etiquette & KYC Diploma. Master Customer Service strategies, telephone etiquette, and KYC procedures. Become a Cust …
    £14.99

  • Customer Service & Business Management

    Discover Training
    9-in-1 Cost Effective Bundle | CPD Accredited | 9 FREE PDF Certificates | 110 CPD Points | Lifetime Access
    • New course!
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    Customer Service Training Seeking to elevate your abilities in Customer Service Administration? You've reached the perfect spot. Our comprehensive Customer Service Administration course is meticulously structured to lead you to the zenith of Customer Service Administrator experti …
    £21

  • Customer Service Course

    Training Tale
    Mega Sale | Extra 2 Courses + 3 PDF Certificates | Expert Tutor Support | No Hidden Fees | Lifetime Access
    • Online
    • 18 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service: Customer Service Online Training Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this …
    £12

  • Customer Service Level 2

    Training Tale
    Mega Sale | Gift 6 Courses + 7 PDF Certificates | Expert Tutor Support | No Hidden Fees | Lifetime Access
    • Online
    • 20 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service: Customer Service Online Training Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this …
    £12

  • Customer Service: Customer Service Level 6

    UK Professional Development Academy LTD
    Level 6 Diploma in Customer Service, 100% success rate , 100 CPD Points, Quiz based assessment included
    • 77 students
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Level 6 Diploma in Customer Service , Customer Services Diploma, 100% Success rate, 24/7 Tutor Support: Are you interested in customer service discipline or already working as a professional customer service? If you are looking for courses like a level 1 certificate in customer s …
    £12 £21
    Save 42%

  • Customer Service Excellence - Level 5

    Learndrive
    Free Ebook | Customer Care | Telephone Etiquette | Receptionist | Know Your Client (KYC) | Email Writing
    • Online
    • 9.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Excellence - Level 5 Diploma Embark on a journey to Customer Service mastery with our Level 5 Diploma, designed to elevate your service skills to new heights. Develop a profound understanding of Customer Service nuances, from telephone etiquette to email professi …
    £12 £18
    Save 33%

  • Phone Based Customer Service Level 2 & 3 - CPD Certified

    Skill Arts
    Mastering Effective Telephone Communication Skills
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Why Study This Phone-Based Customer Service Diploma Diploma? 60% of UK customers prefer to contact customer service by phone. Phone-based customer service is the most effective channel for resolving customer issues. Phone-based customer service is the most popular channel for cus …
    £12 £13
    Save 7%

  • Customer Service, KYC & Email Writing - CPD Certified

    Skill Arts
    Customer Rapport | CRM | Defusing Techniques | Customer Management | Lifetime Access
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Why Study This Customer Service, KYC & Email Writing Diploma Diploma? 90% of UK consumers say that good customer service is important to them when making a purchase decision Nearly three out of five global consumers report that good customer service is vital for them to feel …
    £12

  • Customer Service Level 2 - CPD Certified

    School of Health Care
    Special Offer | Buy 1 and Get 3 Courses FREE! + 4 PDF Certificates | Free Retake Exam | Lifetime Access | Expert Support
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service: Customer Service Course Online Unlock the Power of Customer Service: Customer Service Course : Enrol Now! The Customer Service: Customer Service Course certificate program is designed for those currently working or who want to work in customer service roles. …
    £12

  • Customer Service (Customer Service)

    Knowledgera
    Updated 2022*/All in One*/Free Certificate*/Lifetime Access*/14 Days Money-Back Guarantee
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service This Customer Service : Customer Service course might be a helpful first step if you wish to advance your professional prospects or build a successful career of your own. This Customer Service : Customer Service course have verity of important information abo …
    £12
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FAQs

What Customer service courses can I study?

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

What courses are similar to Customer service courses?

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of subject can help you to improve your professional or personal development.

What methods of study are available for Customer service courses?

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

What free Customer service courses are available for study?

Reed Courses advertises a variety of free online Customer service courses. Alternatively you’ll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you’d prefer an in-person learning experience, you could take a classroom Customer service course where you’ll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.

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