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Customer Service (Customer Service)
Training Edge

CPD Accredited | Free PDF Certificate | Instant Access | No Hidden Fees | 100% Money Back Guarantee | 24/7 Tutor Support

Summary

Price
£100 inc VAT
Or £33.33/mo. for 3 months...
Study method
Online, On Demand 
Course format
9 PDFs and 1 Quiz
Duration
0.1 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

Overview

*** EVERYTHING YOU NEED—ON A BUDGET ****

Customer Service (Customer Service)

***** FREE PDF Certificate *****

Get instant access to your Customer Service (Customer Service) course. Study online, track your progress, and learn new skills, from wherever you are.

  • 14 DAY MONEY BACK GUARANTEE
  • Instant PDF Certificate after completing this Customer Service (Customer Service) course.

This Customer Service (Customer Service) course comes with easy to understand e-learning study materials.

This Customer Service (Customer Service) course is developed by industry experts. We have divided this Customer Service (Customer Service) course into ten easy-to-understand modules. Each module deals with an important topic.

Why choose this Customer Service (Customer Service)

  • Instant access to this Customer Service (Customer Service) course.
  • Self-paced Customer Service (Customer Service), supported on any device, i.e., desktop, laptop, smartphone, tab.
  • TUTOR SUPPORT Available to this Customer Service (Customer Service) Course
  • Dedicated 24/7 customer support to solve all the queries from you.
  • Unlimited Access to this Customer Service (Customer Service) course
  • Budget-friendly course price to this Customer Service (Customer Service) course
  • Entirely FREE PDF certificate to this Customer Service (Customer Service) course
  • No Hidden fees to this Customer Service (Customer Service) course
  • Downloadable Resource Available to this Customer Service (Customer Service) course

Please remember that this Customer Service (Customer Service) course comes with Reed's 14 days Money Back Guarantee.

Certificates

Curriculum

This course contains

Format: 9 PDFs and 1 Quiz

Duration: 2h and 5m

    • 1: Module 1 An Overview of Customer Service 25:00
    • 2: Module 2 Strategies for Understanding Your Customers 19:00
    • 3: Module 3 The Customer-Focused Organisation 08:00
    • 4: Module 4 Creating Customer Service Strategy 13:00
    • 5: Module 5 Training & Development for Effective Customer Service 11:00
    • 6: Module 6 Building Strong Relationship With Customers 24:00
    • 7: Module 7 Communication in Customer Service 08:00
    • 8: Module 8 Handling Complaints 09:00

    • 9: Final Assessment 06:00
    • 10: Order Your CPD Certificate (Optional) 02:00

Description

Customer Service (Customer Service)

The curriculum of Customer Service (Customer Service) course:

  • Module 1: An Overview of Customer Service
  • Module 2: Strategies for Understanding Your Customers
  • Module 3: The Customer-Focused Organisation
  • Module 4: Creating Customer Service Strategy
  • Module 5: Training & Development for Effective Customer Service
  • Module 6: Building Strong Relationship With Customers
  • Module 7: Communication in Customer Service
  • Module 8: Handling Complaints

Certificate of Achievement

As soon as you complete this Customer Service (Customer Service), you can claim your certificate of achievement.

Who is this course for?

Customer Service (Customer Service)

This course is for anyone interested in Customer Service (Customer Service)

Requirements

Customer Service (Customer Service)

There is no prerequisite to enrolling in this Customer Service (Customer Service) course.

Career path

Customer Service (Customer Service)

  • Customer Service (Customer Service) Course offers a unique opportunity to gain valuable skills and advance your career

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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