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Customer Service and Front Desk Training

Mega Sale - Bonus 2 Courses + FREE e-Certificate, Transcript & Student ID are Included | Tutor Support | Lifetime access


StudyHub

Summary

Price
Save 98%
£29 inc VAT (was £1,699)
Offer ends 01 August 2021
Study method
Online, self-paced
Duration
2 hours
Access to content
Lifetime access
Qualification
No formal qualification
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Learn about Customer Service and Front Desk Training from industry experts and boost your professional skill. This Customer Service and Front Desk Training course will enhance your skill and make you ready for the job market. You’ll get expert opinions about the best practices and problems of Customer Service and Front Desk Training. You’ll also gain the skills of Customer Service and Front Desk Training to excel in your job and tips to master professional skills in no time.

This Customer Service and Front Desk Training Bundle consists the following professional career oriented courses:

  1. Customer Service and Front Desk Training
  2. Receptionist : Office Receptionist
  3. Time Management

**Digital Certificate, Transcript and student ID all included in the price**

You’ll be connected with the community of Customer Service and Front Desk Training professionals and gain first-hand experience of Customer Service and Front Desk Training problem-solving. The Customer Service and Front Desk Training is self-paced. You can complete your course and attend the examination in your suitable schedule.

This Customer Service and Front Desk Training will provide you with the latest information and updates of Customer Service and Front Desk Training. It will keep you one step ahead of others and increase your chances of growth.

Easily learn the skills and knowledge you desire in Customer Service with our Customer Service and Front Desk Training, you get an unparalleled learning experience with us and you get a digital certificate, transcript and a student ID card all included with the course price.

The goodies doesn’t end there, as a bonus, for a limited time only you will get 2 additional courses with this Customer Service and Front Desk Training for free!

What makes us the go to choice for people who want to learn about [course_category] is our dedication and commitment to providing you with the best service possible. You will get unlimited access to the Customer Service and Front Desk Training, no matter where you are in the world you will be able to access your Customer Service and Front Desk Training any time you want.

Should you have any questions while studying this Customer Service and Front Desk Training, our experienced tutors and mentors will answer them via email and live chat.

With our Student ID card you will get discounts on things like music, food, travel and clothes etc.

Enrol in our Customer Service and Front Desk Training today and start learning.

Why buy this Customer Service and Front Desk Training?

  1. Unlimited access to all 3 courses for forever
  2. Digital Certificate, Transcript and student ID all included in the price
  3. Absolutely no hidden fees
  4. Receive one to one assistance on every weekday from professionals
  5. Immediately receive the PDF certificate after passing
  6. Receive the original copies of your certificate and transcript on the next working day
  7. Easily learn the skills and knowledge from the comfort of your home
  8. Get 2 additional courses included as bonus

Course media

Description

Course Curriculum

Customer Service and Front Desk Training

  • Module One – Customer Service : Who We Are and What We Do
  • Module Two – Customer Service : Establishing Your Attitude
  • Module Three – Customer Service : Identifying and Addressing Customer Needs
  • Module Four – Customer Service : Generating Return Business
  • Module Five - In-Person Customer Service
  • Module Six – Customer Service : Giving Customer Service over the Phone
  • Module Seven – Customer Service : Providing Electronic Customer Service
  • Module Eight – Customer Service : Recovering Difficult Customers
  • Module Nine – Customer Service : Understanding When to Escalate

Certification

After studying the course materials of the Customer Service and Front Desk Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8.

Who is this course for?

This Customer Service and Front Desk Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.

Requirements

This Customer Service and Front Desk Training was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.

Career path

As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Customer Service and Front Desk Training is a great way for you to gain multiple skills from the comfort of your home.

Questions and answers

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.