Customer Service Advisor - Job Ready Programme with Interview, Job Search & Career Support

"Get Hired Fast: Your Gateway to a Lucrative Customer Service Career!"

Being a Customer Service Advisor involves resolving issues and transforming customer experiences into lasting relationships. Recent data shows that over 70% of employers seek skilled Customer Service Advisors, offering salaries up to £30,000 annually. Our Customer Service Advisor Job Ready Programme equips you with the skills and techniques to thrive.

Engage in real-world projects that enhance your skills, supported by unlimited certification and expert interview guidance. Moreover, enjoy our Prime Membership, which includes CV enhancement and professional counselling, ensuring you stand out. You’ll also get recruiting application support,connections with leading agencies for quicker hiring and a money-back guarantee.

Job Ready Programme At A Glance:

Our Job Ready Programme is crafted to ensure you achieve career success. Here’s how it works:

• Sign Up for the Programme – Gain access to 30 in-depth courses tailored to excel in the retail industry.
• Learn at Your Own Pace – With lifetime access to all course materials, you can study and earn your certification whenever it suits you.
• Mock and Final Interviews – We'll take you through a series of practice interviews so you're confident for the real one.
• Job Interview Ready – We’ll arrange interviews with reputable UK companies to help you land your dream job.
• Money-Back Guarantee – We offer a 14-day money-back guarantee. Your investment is risk-free, ensuring peace of mind as you take the next step in your career development.

What is Included in this premium Customer Service Advisor - Job Ready Programme Package?

The Customer Service Advisor Job Ready Programme includes 30 courses along with a wide range of services and support to help you secure a job. Here’s a breakdown of what you’ll receive:

• Job Ready: We'll help you to be prepared for your dream job by assisting with the job search and guiding you through the interview process.
• Job Market Insights: Stay informed about the latest trends and opportunities to refine your job search strategy.
• Application Assistance: Receive help crafting strong, tailored job applications to improve your interview prospects.
• Connect with Top UK Recruiters: We'll connect you with top recruitment agencies across the UK, ensuring you have the best opportunities for your career growth.
• Professional Career Guidance: Receive personalised advice to define your career goals and tackle challenges along the way.
• Job Readiness Review: We track your progress to ensure you’re fully prepared to enter the job market with confidence.
• Advanced Job Placement Support: Gain exclusive access to job listings and direct employer connections.
• 1-on-1 Mentorship: Get personal guidance from industry experts to help you overcome learning and career obstacles.
• Interview Preparation: Benefit from interview tips, scheduling assistance, and salary negotiation techniques.
• Mock Interviews with Feedback: Sharpen your skills with three mock interviews and detailed feedback to boost your confidence.
• CV and Portfolio Enhancement: Professional assistance to enhance your CV and portfolio, making you stand out to employers.
• LinkedIn Profile Optimisation: Get a professionally revamped LinkedIn profile to attract more recruiter attention.
• Core Course Content: Gain full & lifetime access to all career path courses, providing a strong foundation in your professional field.
• Certification: Receive free accredited certificates for each completed course, available in both PDF and hard copy.
• QLS Endorsed Certification: Earn 10 free QLS-endorsed certificates upon completing each course.
• Lifetime Prime Membership: Unlock lifetime access to over 3,000 accredited courses with our exclusive membership.
• Access to Industry Tools: Hands-on experience with premium industry tools and software, like Grammarly Premium.
• Resource Library: Access additional materials such as e-books, industry reports, and video tutorials to deepen your knowledge.

5 QLS Endorsed Hard Copy Certificates

Hard copy certificate - Included

CPD Quality Standard Hard Copy Certificates

Hard copy certificate - Included

Enrolment Letter

Digital certificate - Included

Student ID Card

Hard copy certificate - Included

• Brochure For Job Ready Programme - download

Courses we will provide once you enrol in the program:

• ➽ Course 01: Customer Service Training
• ➽ Course 02: CRM – Customer Relationship Management
• ➽ Course 03: Know Your Customer (KYC)
• ➽ Course 04: Phone-Based Customer Service
• ➽ Course 05: Effective Communication Strategies
• ➽ Course 06: Customer Service Essential Skills Diploma
• ➽ Course 07: Know the Selling Strategies that Boost Customer Acquisition
• ➽ Course 08: Customer Service - Representative
• ➽ Course 09: Voice of the Customer: Toolkit
• ➽ Course 10: Reporting and Data
• ➽ Course 11: Data Analysis and Forecasting in Excel
• ➽ Course 12: Master Yourself in Talking with Strangers
• ➽ Course 13: Win Customers Efficiently: Customer Service Diploma
• ➽ Course 14: Certificate in Workplace Communication Skills
• ➽ Course 15: Negotiation Skills
• ➽ Course 16: Dealing with Difficult Conversations
• ➽ Course 17: Conflict Resolution
• ➽ Course 18: Critical Thinking, Problem Solving and Decision Making
• ➽ Course 19: Conversation Virtually with Anyone
• ➽ Course 20: Reporting and Data Analysis
• ➽ Course 21: Cross-Cultural Awareness Training
• ➽ Course 22: Workplace Stress Management
• ➽ Course 23: Public Speaking
• ➽ Course 24: Body Language Masterclass
• ➽ Course 25: Time Management
• ➽ Course 26: Career Development Plan Fundamentals
• ➽ Course 27: CV Writing and Job Searching
• ➽ Course 28: Interview Skills: Ace the Interview
• ➽ Course 29: Create a Professional LinkedIn Profile
• ➽ Course 30: Public Speaking Training

Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.

This Customer Service Advisor programme is ideal for anyone looking to excel in the customer service field and build a rewarding career. Here are the key groups who will benefit:

• Job Seekers: Individuals eager to enter the job market and secure a position in customer service.
• Career Changers: Those looking to transition into customer service from other sectors.
• Recent Graduates: New graduates seeking valuable skills and support for their first job.
• Professionals Seeking Growth: Individuals aiming to enhance their existing customer service skills for advancement.
• Returning Workforce Members: Those re-entering the workforce and wanting to update their skills.
• Individuals Seeking Career Support: Anyone needing assistance with CV enhancement and interview preparation.

This programme has no formal entry requirements. Any UK resident aged 18 or older can sign up, but you'll need basic English language skills, computer proficiency, and a valid UK work permit to enrol.

Disclaimer:

NextGen Learning may collaborate with affiliate partner agencies to share learner details, helping to connect you with job opportunities during the placement process. For more information and to review the full terms & conditions, please download the programme guide from the resources section. If you have any questions, feel free to ask in the Question & Answer section.

Explore a variety of rewarding job roles in the customer service field:

• Customer Service Advisor
• Customer Support Specialist
• Client Relations Executive
• Sales Support Associate
• Customer Experience Manager
• Call Centre Team Leader

Currently there are no Q&As for this course. Be the first to ask a question.