Customer Service Advisor - Job Ready Programme with Interview & Career Support

"Are You the Next Moira Rose? Unleash Your Inner Customer Service Maven!"

Ever dreamt of handling clients with the finesse and wit of Moira Rose from Schitt's Creek? Our Customer Service Advisor Job Ready Programme is your ticket to becoming a customer service superstar. You’ll be at the forefront of building strong client relationships and providing exceptional service that leaves a lasting impression.

Through Job Market Analysis, Application Assistance, CV Enhancement, Interview Support, and Live Projects, you'll be set for success. With direct connections to recruitment agencies, we make your transition into the workforce seamless. Plus, our Money-Back Guarantee and Prime Membership ensure long-term benefits.

Don't just talk the talk; walk the walk. Enrol today and transform your career!

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Job Ready Programme At A Glance:

Our Job Ready Programme is crafted to ensure you achieve career success. Here’s how it works:

• Sign Up for the Programme – Gain access to 30 in-depth courses tailored to excel in the Service industry.
• Learn at Your Own Pace – With lifetime access to all course materials, you can study and earn your certification whenever it suits you.
• Mock and Final Interviews – We'll take you through a series of practice interviews so you're confident for the real one.
• Job Interview Ready – We’ll arrange interviews with reputable UK companies to help you land your dream job.
• Money-Back Guarantee – We offer a 14-day money-back guarantee. Your investment is risk-free, ensuring peace of mind as you take the next step in your career development.

What is Included in this premium Customer Service Advisor - Job Ready Programme Package?

The Customer Service Advisor - Job Ready Programme includes 30 courses along with a wide range of services and support to help you secure a job. Here’s a breakdown of what you’ll receive:

• Job Ready: We'll help you to be prepared for your dream job by assisting with the job search and guiding you through the interview process.
• Job Market Insights: Stay informed about the latest trends and opportunities to refine your job search strategy.
• Application Assistance: Receive help crafting strong, tailored job applications to improve your interview prospects.
• Connect with Top UK Recruiters: We'll connect you with top recruitment agencies across the UK, ensuring you have the best opportunities for your career growth.
• Professional Career Guidance: Receive personalised advice to define your career goals and tackle challenges along the way.
• Job Readiness Review: We track your progress to ensure you’re fully prepared to enter the job market with confidence.
• 1-on-1 Mentorship: Get personal guidance from industry experts to help you overcome learning and career obstacles.
• Interview Preparation: Benefit from interview tips, scheduling assistance, and salary negotiation techniques.
• Mock Interviews with Feedback: Sharpen your skills with three mock interviews and detailed feedback to boost your confidence.
• CV and Portfolio Enhancement: Professional assistance to enhance your CV and portfolio, making you stand out to employers.
• LinkedIn Profile Optimisation: Get a professionally revamped LinkedIn profile to attract more recruiter attention.
• Core Course Content: Gain full & lifetime access to all career path courses, providing a strong foundation in your professional field.
• Certification: Receive free accredited certificates for each completed course, available in both PDF and hard copy.
• QLS Endorsed Certification: Earn 5 free QLS-endorsed certificates upon completing each course.
• Lifetime Prime Membership: Unlock lifetime access to over 3,000 accredited courses with our exclusive membership.
• Access to Industry Tools: Hands-on experience with premium industry tools and software, like Grammarly Premium.
• Resource Library: Access additional materials such as e-books, industry reports, and video tutorials to deepen your knowledge.

5 QLS Endorsed Hard Copy Certificates

Hard copy certificate - Included

CPD Quality Standard Hard Copy Certificates

Hard copy certificate - Included

Enrolment Letter

Digital certificate - Included

Student ID Card

Hard copy certificate - Included

• Brochure For Job Ready Programme - download

Courses we will provide once you enrol in the program:

• ➽ Course 01: Customer Service Training
• ➽ Course 02: CRM – Customer Relationship Management
• ➽ Course 03: Know Your Customer (KYC)
• ➽ Course 04: Phone-Based Customer Service
• ➽ Course 05: Effective Communication Strategies
• ➽ Course 06: Customer Service Essential Skills Diploma
• ➽ Course 07: Know the Selling Strategies that Boost Customer Acquisition
• ➽ Course 08: Customer Service - Representative
• ➽ Course 09: Voice of the Customer: Toolkit
• ➽ Course 10: Reporting and Data
• ➽ Course 11: Data Analysis and Forecasting in Excel
• ➽ Course 12: Master Yourself in Talking with Strangers
• ➽ Course 13: Win Customers Efficiently: Customer Service Diploma
• ➽ Course 14: Certificate in Workplace Communication Skills
• ➽ Course 15: Negotiation Skills
• ➽ Course 16: Dealing with Difficult Conversations
• ➽ Course 17: Conflict Resolution
• ➽ Course 18: Critical Thinking, Problem Solving and Decision Making
• ➽ Course 19: Conversation Virtually with Anyone
• ➽ Course 20: Reporting and Data Analysis
• ➽ Course 21: Cross-Cultural Awareness Training
• ➽ Course 22: Workplace Stress Management
• ➽ Course 23: Public Speaking
• ➽ Course 24: Body Language Masterclass
• ➽ Course 25: Time Management
• ➽ Course 26: Career Development Plan Fundamentals
• ➽ Course 27: CV Writing and Job Searching
• ➽ Course 28: Interview Skills: Ace the Interview
• ➽ Course 29: Create a Professional LinkedIn Profile
• ➽ Course 30: Public Speaking Training

Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.

This Customer Service Advisor programme is designed to equip individuals with the essential skills and knowledge to excel in customer service roles. It caters to a diverse range of aspiring professionals, including:

• Fresh graduates: Those entering the workforce for the first time and seeking a rewarding career in customer service.
• Job seekers: Individuals looking to transition into customer service roles or enhance their existing skills in this field.
• Customer service professionals: Those aiming to upskill and advance their careers within the customer service industry.
• Career changers: Individuals exploring new opportunities and seeking a fulfilling career in customer service.
• Entrepreneurs: Those starting their own businesses and requiring strong customer service skills to interact with clients and build relationships.
• Individuals passionate about helping others: Those who enjoy interacting with people and providing excellent service.

This programme has no formal entry requirements. Any UK resident aged 18 or older can sign up, but you'll need basic English language skills, computer proficiency, and a valid UK work permit to enrol.

Disclaimer:

NextGen Learning may collaborate with affiliate partner agencies to share learner details, helping to connect you with job opportunities during the placement process. For more information and to review the full terms & conditions, please download the programme guide from the resources section. If you have any questions, feel free to ask in the Question & Answer section.

Embark on a fulfilling career journey with this Customer Service Advisor programme, opening doors to various exciting roles:

• Customer Service Representative
• Customer Success Manager
• Technical Support Specialist
• Helpdesk Analyst
• Customer Relationship Manager
• Team Leader

Currently there are no Q&As for this course. Be the first to ask a question.