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Customer Service Advisor - Job Guarantee Programme with Career & Application Support

Expert guidance on CVs, LinkedIn, Applications, Interview Support, UK Recruiter Connections & Access to 3000+ Courses


NextGen Learning

Summary

Price
£2,999 inc VAT
Or £249.92/mo. for 12 months...
Study method
Online
Course format What's this?
Video
Duration
3 months · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
300 CPD hours / points
Achievement
Certificates
  • 10 QLS Endorsed Hard Copy Certificates - Free
  • CPD Quality Standard Hard Copy Certificates - Free
  • Enrolment Letter - Free
  • Student ID Card - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • Job guarantee programme is included in this course

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Overview

"Why Wait? Land a Customer Service Advisor Role with Our Guaranteed Job Placement!"

Are you ready to kickstart a rewarding career as a Customer Service Advisor? With more than 80% of UK employers actively seeking skilled customer service professionals, there's never been a better time to jump in. Graduates in this field can expect to earn between £21,000 and £28,000 annually, depending on their location and experience level.

Our Job Placement Program equips you with the essential skills to excel in customer service. You’ll master core competencies like CRM (Customer Relationship Management), effective communication, and conflict resolution. But it doesn’t stop there—our program provides real-world project experience to help you apply these skills and making you a highly competitive candidate.

We go above and beyond to support you every step of the way. With comprehensive application assistance, unlimited certification opportunities, and dedicated interview support, we ensure you’re fully prepared to secure a role.

Don't let this opportunity pass you by! With our guaranteed job placement and extensive career support, you’re just a step away from a fulfilling career as a Customer Service Advisor. Secure your future today!

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Job Guarantee Programme At A Glance:

Our Job Guarantee Programme is crafted to ensure you achieve career success. Here’s how it works:

  • Sign Up for the Programme – Gain access to 30 in-depth courses tailored to excel in Customer Service industry.
  • Learn at Your Own Pace – With lifetime access to all course materials, you can study and earn your certification whenever it suits you.
  • Mock and Final Interviews – We'll take you through a series of practice interviews so you're confident for the real one.
  • Guaranteed Job Interview – We’ll connect you with respected UK companies for interviews, helping you secure your dream job.

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What is Included in The Customer Service Advisor Job Guarantee Programme Package?

The Customer Service Advisor Job Guarantee Programme includes 30 courses along with a wide range of services and support to help you secure a job. Here’s a breakdown of what you’ll receive:

  • Job Market Insights: Stay informed about the latest trends and opportunities to refine your job search strategy.
  • Application Assistance: Receive help crafting strong, tailored job applications to improve your interview prospects.
  • Live Projects & Internships: Work on real-world projects or internships to build your portfolio and boost employability.
  • Connect with top UK recruiters: We'll connect you with top recruitment agencies across the UK, ensuring you have the best opportunities for your career growth.
  • Professional Career Guidance: Receive personalised advice to define your career goals and tackle challenges along the way.
  • Job Readiness Review: We track your progress to ensure you’re fully prepared to enter the job market with confidence.
  • Advanced Job Placement Support: Gain exclusive access to job listings and direct employer connections.
  • 1-on-1 Mentorship: Get personal guidance from industry experts to help you overcome learning and career obstacles.
  • Interview Preparation: Benefit from interview tips, scheduling assistance, and salary negotiation techniques.
  • Mock Interviews with Feedback: Sharpen your skills with three mock interviews and detailed feedback to boost your confidence.
  • CV and Portfolio Enhancement: Professional assistance to enhance your CV and portfolio, making you stand out to employers.
  • LinkedIn Profile Optimisation: Get a professionally revamped LinkedIn profile to attract more recruiter attention.
  • Job Guarantee: We equip you with the skills to land your dream job and support you through the interview process.
  • Onboarding Support: Get help navigating the onboarding process for a smooth transition into your new role.
  • Ongoing Career Development: Continuous access to career advice, tools, and resources for long-term professional growth.
  • Core Course Content: Gain full & lifetime access to all career path courses, providing a strong foundation in your professional field.
  • Certification: Receive free accredited certificates for each completed course, available in both PDF and hard copy.
  • QLS Endorsed Certification: Earn 10 free QLS-endorsed certificates upon completing each course.
  • Lifetime Prime Membership: Unlock lifetime access to over 3,000 accredited courses with our exclusive membership.
  • Access to Industry Tools: Hands-on experience with premium industry tools and software, like Grammarly Premium.
  • Resource Library: Access additional materials such as e-books, industry reports, and video tutorials to deepen your knowledge.

Achievement

Certificates

10 QLS Endorsed Hard Copy Certificates

Hard copy certificate - Included

CPD Quality Standard Hard Copy Certificates

Hard copy certificate - Included

Enrolment Letter

Digital certificate - Included

Student ID Card

Hard copy certificate - Included

CPD

300 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Courses we will provide once you enrol in the program:

  • Course 01: Customer Service Training
  • Course 02: CRM – Customer Relationship Management
  • Course 03: Know Your Customer (KYC)
  • Course 04: Phone-Based Customer Service
  • Course 05: Effective Communication Strategies
  • Course 06: Customer Service Essential Skills Diploma
  • Course 07: Know the Selling Strategies that Boost Customer Acquisition
  • Course 08: Customer Service - Representative
  • Course 09: Voice of the Customer: Toolkit
  • Course 10: Reporting and Data
  • Course 11: Data Analysis and Forecasting in Excel
  • Course 12: Master Yourself in Talking with Strangers
  • Course 13: Win Customers Efficiently: Customer Service Diploma
  • Course 14: Certificate in Workplace Communication Skills
  • Course 15: Negotiation Skills
  • Course 16: Dealing with Difficult Conversations
  • Course 17: Conflict Resolution
  • Course 18: Critical Thinking, Problem Solving and Decision Making
  • Course 19: Conversation Virtually with Anyone
  • Course 20: Reporting and Data Analysis
  • Course 21: Cross-Cultural Awareness Training
  • Course 22: Workplace Stress Management
  • Course 23: Public Speaking
  • Course 24: Body Language Masterclass
  • Course 25: Time Management
  • Course 26: Career Development Plan Fundamentals
  • Course 27: CV Writing and Job Searching
  • Course 28: Interview Skills: Ace the Interview
  • Course 29: Create a Professional LinkedIn Profile
  • Course 30: Public Speaking Training

Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.

Who is this course for?

This Customer Service Advisor Job Guarantee Program is designed for individuals seeking to jumpstart their careers in customer service. Whether you're entering the job market or looking to advance, this program has something for everyone. Here’s who will benefit the most:

  • Job Seekers: Perfect for those actively searching for roles in customer service and want guaranteed employment support.
  • Career Changers: Ideal for individuals transitioning from different industries looking to gain new skills and expertise.
  • Recent Graduates: Great for fresh graduates aiming to enhance their CVs with relevant skills in customer service.
  • Professionals Seeking Advancement: Tailored for those in customer-facing roles who wish to boost their skills for promotions.
  • Individuals Looking to Build Confidence: Beneficial for those wanting to improve their communication skills and boost their confidence in customer interactions.
  • Aspiring Leaders: Designed for those aiming for supervisory or management positions within customer service departments.

Requirements

This programme has no formal entry requirements. Any UK resident aged 18 or older can sign up, but you'll need basic English language skills, computer proficiency, and a valid UK work permit to enrol.

Disclaimer:

NextGen learning may collaborate with affiliate partner agencies to share learner details, helping to connect you with job opportunities during the placement process. For more information and to review the full terms & conditions, please download the programme guide from the resources section. If you have any questions, feel free to ask in the Question & Answer section.

Career path

Harness your Customer Service Advisor skills to explore diverse career opportunities, including:

  • Customer Service Advisor
  • Customer Support Representative
  • Call Centre Executive
  • CRM Specialist
  • Customer Experience Manager
  • Sales Support Executive

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.