Customer Relationship Management (CRM)
Inspire London College
Summary
- Certificate of completion - Free
Overview
Customer Relationship is one the primary function and managerial activity within modern organisations. Most of the organisations are completely focused for management their customers. Different Customer Relationship Management (CRM) policies are the core objective of the modern organisations and they hire skilled professionals and efficient staff for managing their customers. ILC's tutorial of Customer Relationship Management is one of the best tutorial which enables you to understand the Customer Relationship Management in detail and introduces the learners with different aspects of customer relationship management.
Description
The following is included for online study with Inspire London College
- The success rate of this course is 100% as it is skills focused and assignment based course.
- A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.
- Flexible online learning process without any deadlines.
- Course materials that include lecture notes, practical applications with real-world examples, and case studies that challenge you to apply your knowledge
- An inclusive e-library containing recommended study texts and reference books for online reading.
- Assessment resources accessible through our online learning platform 24/7.
Who is this course for?
This course is specifically designed for the individuals who want to establish their career in the customer service and for the business owners who want to develop effective customer service program for their business.
The course will also be helpful for the candidates who want to improve their skills of customer handling, want to add value to their CVs, students seeking for higher qualification in customer service, and for professionals like managers, supervisors etc.
Requirements
Students seeking to enrol for this course should meet the following requirements;
- Basic knowledge of English Language
- Be age 16 years or above
- Basic Knowledge of Information Communication Technologies for studying
Career path
After taking this course the students will be eligible for different careers in customer service discipline such as customer service officer, customer Support Office, Customer relationship office (CRO), Public relation assistant, PR manager, and customer support assistant.
Questions and answers
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Certificates
Certificate of completion
Digital certificate - Included
Reviews
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.