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Customer Relationship Management (CRM) with Customer Service & Retail Management

3 in 1 BUNDLE with 3 PDF Certificates > CPD Certified > Study at Home > Instant & Lifetime Access

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Summary

Price
£22 inc VAT
Study method
Online, On Demand What's this?
Duration
5.4 hours · Self-paced
Qualification
No formal qualification
Certificates
  • 3 PDF certificates - Free
  • Reed Courses Certificate of Completion - Free
  • CPD Accredited Certificate - £5
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

Customer Relationship Management (CRM) with Customer Service & Retail Management

  • 3 CPD Certified Courses Bundle
  • 3 PDF Certificate FREE

Customer Relationship Management (CRM) with Customer Service & Retail Management

This Customer Relationship Management (CRM) with Customer Service & Retail Management course is a valuable starting point if you aim to enhance your career opportunities or establish a thriving career in the field. This Customer Relationship Management (CRM) with Customer Service & Retail Management course offers a wealth of information on Customer Relationship Management (CRM) with Customer Service & Retail Management and includes some relevant topics. This Customer Relationship Management (CRM) with Customer Service & Retail Management specialization is designed to equip you with the knowledge and skills necessary for success in the profession.

The following courses are included

  • Course 01: Customer Relationship Management (CRM)
  • Course 02: Customer Service
  • Course 03: Retail Management

This top-notch Customer Relationship Management (CRM) with Customer Service & Retail Management training program was created with the assistance of experienced industry specialists. Adhering to widely recognized international standards, this Customer Relationship Management (CRM) with Customer Service & Retail Management course will distinguish you from the competition and provide you with a valuable advantage in the job market.

Why do people enrol in the Customer Relationship Management (CRM) with Customer Service & Retail Management?

  • Customer Relationship Management (CRM) with Customer Service & Retail Management Course Accredited by CPD
  • This Customer Relationship Management (CRM) with Customer Service & Retail Management Course includes a FREE PDF Certificate.
  • Lifetime access to this Customer Relationship Management (CRM) with Customer Service & Retail Management Course
  • This is a self-paced "Customer Relationship Management (CRM) with Customer Service & Retail Management" course
  • Instant access to this Customer Relationship Management (CRM) with Customer Service & Retail Management Course
  • Globally Accepted Standard Lesson Planning
  • 24/7 Tutor Support available with this Customer Relationship Management (CRM) with Customer Service & Retail Management course

FREE instant PDF certificate upon successful completion of the Customer Relationship Management (CRM) with Customer Service & Retail Management course.

Certificates

3 PDF certificates

Digital certificate - Included

Note: Since you will get 1 auto-generated certificate from reed, you need to order certificate (for free) as soon as you complete the course to obtain the certificates of other courses.

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD Accredited Certificate

Digital certificate - £5

CPD Accredited Certificate in PDF format from Training Edge after a successful completion. You have to spend only $5 to get a PDF format of this certificate.

Curriculum

3
sections
10
lectures
5h 24m
total

    • 1: Customer Relationship Management (CRM) 1:02:00 PDF

    • 2: Module 1 An Overview of Customer Service 25:00 PDF
    • 3: Module 2 Strategies for Understanding Your Customers 19:00 PDF
    • 4: Module 3 The Customer-Focused Organisation 08:00 PDF
    • 5: Module 4 Creating Customer Service Strategy 13:00 PDF
    • 6: Module 5 Training & Development for Effective Customer Service 11:00 PDF
    • 7: Module 6 Building Strong Relationship With Customers 24:00 PDF
    • 8: Module 7 Communication in Customer Service 08:00 PDF
    • 9: Module 8 Handling Complaints 09:00 PDF

    • 10: Retail Management 2:25:00 PDF

Course media

Description

Customer Relationship Management (CRM) with Customer Service & Retail Management

This Customer Relationship Management (CRM) with Customer Service & Retail Management course is self-paced. Therefore, you can study this Customer Relationship Management (CRM) with Customer Service & Retail Management course at your convenient time from wherever you want using any smart device. Moreover, if you face any problem accessing this premium Customer Relationship Management (CRM) with Customer Service & Retail Management course, you can contact our dedicated 24/7 customer support team, who will solve issues promptly.

Certificate of Accomplishment

Customer Relationship Management (CRM) with Customer Service & Retail Management

You can obtain your certificate of achievement after successfully finishing this Customer Relationship Management (CRM) with Customer Service & Retail Management. You'll be happy to learn that this Customer Relationship Management (CRM) with Customer Service & Retail Management PDF certificate is totally FREE.

Who is this course for?

Customer Relationship Management (CRM) with Customer Service & Retail Management

This Customer Relationship Management (CRM) with Customer Service & Retail Management course is open to anyone interested in enrolling.

Requirements

Customer Relationship Management (CRM) with Customer Service & Retail Management

There is no prerequisite to enrolling in this Customer Relationship Management (CRM) with Customer Service & Retail Management course. However, you must be a continuous learner with strong motivation in order to grasp the best out of this Customer Relationship Management (CRM) with Customer Service & Retail Management course.

Career path

Customer Relationship Management (CRM) with Customer Service & Retail Management

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Customer service, CRM, Business, Marketing, Retail
Related searches: Business management courses, Management courses, Retail management courses, Online courses

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