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Customer Relationship Management (CRM) with Customer Service & Retail Management cover image

Customer Relationship Management (CRM) with Customer Service & Retail Management
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3 in 1 BUNDLE with 3 PDF Certificates > CPD Certified > Study at Home > Instant & Lifetime Access

Summary

Price
£22 inc VAT
Study method
Online, On Demand
Duration
5.5 hours · Self-paced
Qualification
No formal qualification
Certificates
  • 3 PDF certificates - Free
  • Reed Courses Certificate of Completion - Free
  • CPD Accredited Certificate - £5
Assessment details
  • FINAL ASSEMENT (included in price)
Additional info
  • Tutor is available to students
2 students purchased this course

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Overview

Customer Relationship Management (CRM) with Customer Service & Retail Management3 CPD Certified Courses Bundle

3 FREE PDF Certificates Included

The Customer Relationship Management (CRM) with Customer Service & Retail Management bundle is an excellent starting point for anyone looking to enhance career prospects or build a strong foundation in customer-focused business roles. This comprehensive training program delivers practical knowledge and industry-relevant skills across CRM, customer service, and retail management.

Designed in line with international standards, this CPD-accredited course equips learners with the expertise required to stand out in today’s competitive job market.

Courses Included

  • Course 01: Customer Relationship Management (CRM)

  • Course 02: Customer Service

  • Course 03: Retail Management

Why Enrol in This Course?

  • CPD Accredited Course

  • FREE PDF Certificate upon completion (3 certificates included)

  • Lifetime access to the course materials

  • Fully self-paced learning

  • Instant course access

  • Globally accepted standard lesson planning

  • 24/7 tutor support available

Certificates

3 PDF certificates

Digital certificate - Included

Note: Since you will get 1 auto-generated certificate from reed, you need to order certificate (for free) as soon as you complete the course to obtain the certificates of other courses.

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD Accredited Certificate

Digital certificate - £5

CPD Accredited Certificate in PDF format from Training Edge after a successful completion. You have to spend only $5 to get a PDF format of this certificate.

Assessment details

FINAL ASSEMENT

Included in course price

Curriculum

3
sections
10
lectures
5h 30m
total

Course media

Description

The Customer Relationship Management (CRM) with Customer Service & Retail Management course is fully self-paced, allowing you to study at a time that suits you best. You can access the course from anywhere using any smart device, giving you complete flexibility in your learning journey.

If you experience any issues while accessing this premium course, our dedicated 24/7 customer support team is always available to assist you and resolve any problems promptly.

Certificate of Accomplishment

Upon successful completion of the Customer Relationship Management (CRM) with Customer Service & Retail Management course, you will receive a Certificate of Achievement.
This certificate is provided in PDF format and is completely FREE, allowing you to showcase your accomplishment without any additional cost.

Who is this course for?

  • Individuals aiming to build a career in CRM, customer service, or retail

  • Business owners and entrepreneurs

  • Sales, marketing, and retail professionals

  • Job seekers looking to enhance employability

  • Anyone interested in customer-focused business roles

Requirements

  • No prior experience required

  • Basic understanding of English

  • Internet access and a smart device (PC, tablet, or mobile)

Career path

  • Customer Relationship Executive

  • Customer Service Officer

  • Retail Supervisor

  • Sales Executive

  • CRM Coordinator

  • Store Manager

  • Business Development Executive

Questions and answers

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Reviews

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Customer service, CRM, Business, Marketing, Retail
Related searches: Business management courses, Management courses, Retail management courses, Online courses

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