Customer Relationship Management (CRM), KYC & Customer Service
15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
Training Express Ltd
Summary
- Digital certificate - Free
- Hard copy certificate - Free
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
Add to basket or enquire
Overview
✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩
Ready to take your customer service skills to the next level and stand out in today’s competitive job market? Our comprehensive course in Customer Relationship Management (CRM), Know Your Customer (KYC), and exceptional customer service is designed just for you!
In today’s fast-paced business world, mastering CRM and KYC isn’t just beneficial—it’s essential. With a remarkable 20% surge in demand for skilled professionals in these areas over the past year, now is the perfect moment to enhance your expertise and seize new opportunities.
Why Enroll?
- Comprehensive Learning: Our dynamic program covers everything from the foundational Level 3 Diploma in Customer Service to advanced CRM techniques and the complexities of KYC.
- In-Demand Skills: Build your skills in confidence, patient customer service, and effective communication. Learn project management, leadership, and body language to excel in any customer-focused role.
- Career Growth: With salaries ranging from $45,000 to $75,000 annually and a 15% growth in job prospects, mastering these skills can open doors to lucrative career opportunities.
Transform Your Career:
- Refine your expertise with professional CV writing and advanced customer service techniques.
- Position yourself for success in a thriving industry with increasing demand.
Ready to elevate your career and make a significant impact? Enroll in our Customer Relationship Management (CRM), KYC & Customer Service course today and unlock a world of possibilities!
Act now and be at the forefront of customer service excellence!
This Course Includes:
- Course 01: Level 3 Diploma in Customer Service
- Course 02: CRM - Customer Relationship Management
- Course 03: Know Your Customer (KYC)
- Course 04: Confidence Building Techniques
- Course 05: Patient Customer Service
- Course 06: Retail Customer Service - Level 3
- Course 07: Effective Communication Training Level-3
- Course 08: Professional CV Writing and Job Searching
- Course 09: Career Development Training
- Course 10: Time Management
- Course 11: Returning to Work Training
- Course 12: Level 3 Diploma in Project Management
- Course 13: Leadership Skills
- Course 14: Body Language
- Course 15: Interview and Recruitment
Key Features
- Accredited by CPD
- Instant e-certificate
- FREE PDF + Hardcopy certificate
- Fully online, interactive course with audio voiceover
- Self-paced learning and laptop, tablet, smartphone-friendly
- 24/7 Learning Assistance
- Discounts on bulk purchases
Enrol now in thisCustomer Relationship Management (CRM), KYC & Customer Servicecourse to excel!
Certificates
Digital certificate
Digital certificate - Included
Once you’ve successfully completed your course, you will immediately be sent a FREE digital certificate.
Hard copy certificate
Hard copy certificate - Included
Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
CPD
Course media
Resources
- Training Express Brochure - download
Description
Learning Outcomes
- Understand advanced principles of customer service and CRM.
- Develop techniques for effective communication and confidence building.
- Gain insights into KYC and its impact on customer interactions.
- Learn strategies for patient-focused customer service.
- Enhance skills in retail customer service and project management.
- Build a professional CV and refine job search strategies.
Accreditation
All of our courses are fully accredited, including this Customer Relationship Management (CRM), KYC & Customer Service Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in CRM, KYC & Customer Service.
Certification
Once you’ve successfully completed your Customer Relationship Management (CRM), KYC & Customer Service Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Customer Relationship Management (CRM), KYC & Customer Service Course certification has no expiry dates, although we do recommend that you renew them every 12 months.
Who is this course for?
This Customer Relationship Management (CRM), KYC & Customer Service Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Customer Relationship Management (CRM), KYC & Customer Service Course is ideal for:
- Individuals seeking to advance in customer service roles.
- Professionals aiming to specialise in CRM and KYC.
- Those interested in enhancing their leadership and communication skills.
- Job seekers looking to improve their CV and career development strategies.
Requirements
Learners do not require any prior qualifications to enrol on this Customer Relationship Management (CRM), KYC & Customer Service Course. You just need to have an interest in Customer Relationship Management (CRM), KYC & Customer Service Course.
Career path
After completing this CRM, KYC & Customer Service Course you will have a variety of careers to choose from. The following job sectors of Customer Relationship Management (CRM), KYC & Customer Service Course are:
- Customer Service Manager - £30K to 45K/year.
- CRM Specialist - £28K to 40K/year.
- KYC Analyst - £25K to 35K/year.
- Retail Manager - £28K to 38K/year.
- Project Coordinator - £26K to 36K/year.
Questions and answers
Currently there are no Q&As for this course. Be the first to ask a question.
Reviews
Currently there are no reviews for this course. Be the first to leave a review.
Add to basket or enquire
Course provided by
Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
