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Customer Care Getting it Right
Global Courses

Learn up-to-date skills |* Video Training | Free Digital Certificate *| No Hidden Fees | 24/7 tutor support

Summary

Price
£19 inc VAT
Study method
Online
Course format
Video
Duration
1 hour · Self-paced
Access to content
3 years
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
  • Certificate of completion - £10.99
Additional info
  • Tutor is available to students
2 students purchased this course

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Overview

Customer Care Getting it Right Training

Do you want to start a career in Customer Care Getting it Right, or do you want to develop your skills in Customer Care Getting it Right? Then this Customer Care Getting it Right course will provide you with a solid basis to become a confident Customer Care Getting it Right professional while also assisting you in developing your knowledge in Customer Care Getting it Right. Through this Customer Care Getting it Right course, you will get instruction from experts in the field.

The Customer Care Getting it Right course is divided into several lectures. Upon successfully completing the Customer Care Getting it Right course, you will receive an instant e-certificate FREE of cost.

With this comprehensive Customer Care Getting it Right course, you can achieve your dreams and train for your ideal career. The Customer Care Getting it Right course provides students with an in-depth learning experience.

This Customer Care Getting it Right course is designed for professionals who desire to succeed in their area. Everything you need to know to become a specialist is included in this Customer Care Getting it Right course.

The Customer Care Getting it Right course begins with a foundational understanding of the Customer Care Getting it Right. This Customer Care Getting it Right course will provide you with a thorough understanding of the Customer Care Getting it Right, including important concepts, strategies for using it, and in-depth expertise.

With the Customer Care Getting it Right course, you can gain new skills in Customer Care Getting it Right. The Customer Care Getting it Right training has been professionally developed for you to complete via distance e-learning.

You may realise your goals and prepare for your ideal profession by taking this comprehensive Customer Care Getting it Right course.

In conclusion, the Customer Care Getting it Right course is an excellent way to advance your profession. So, what do you have to lose? Enrol this Customer Care Getting it Right right now!

What you’ll learn

  • To develop an understanding of what is involved in effective customer care
  • To appreciate why customer care is so important
  • To become aware of pitfalls to avoid
  • To become more confident in delivering high-quality customer care

Why do people enrol in the Customer Care Getting it Right course?

  • FREE instant PDF certificate upon successful completion of the Customer Care Getting it Right course
  • Three years of access to this Customer Care Getting it Right course
  • Online test that gives instant results on the Customer Care Getting it Right course
  • Get tutor support from Monday to Friday
  • This is a self-paced Customer Care Getting it Right course

Certificates

Certificate of completion

Digital certificate - Included

You will get a FREE digital certificate when you have successfully finished your Customer Care Getting it Rightcourse.

Certificate of completion

Hard copy certificate - £10.99

Thehard copy certificate is £10.99.The certificate is also available in physical form and may be sent to your address. There will be a £5.99 delivery fee inside the UK and £16.99 for international delivery will be included with the certificate price.

Course media

Description

Customer Care Getting it Right Training

The Customer Care Getting it Right course materials were created with the help of Customer Care Getting it Right professionals, and all information on Customer Care Getting it Right is maintained up to date on a regular basis so that learners do not fall behind on current trends/updates on Customer Care Getting it Right.

We've separated the Customer Care Getting it Right course into 9 user-friendly Lectures, covering all essential elements of Customer Care Getting it Right to provide learners with the skills and industry knowledge to further their careers in Customer Care Getting it Right.

Customer Care Getting it Right Curriculum

  • Section 1: Introduction
  • Section 2: Exploring Customer Care
  • Section 3: Meet and Greet
  • Section 4: Equality and Diversity
  • Section 5: Telephone Skills
  • Section 6: Hints and Tips
  • Section 7: Complaints
  • Section 8: Conclusion

Customer Care Getting it Right course certificate

You will get a FREE digital certificate when you have successfully finished your Customer Care Getting it Right course. The hard copy certificate is £10.99.The certificate is also available in physical form and may be sent to your address. There will be a £5.99 delivery fee inside the UK and £16.99 for international delivery will be included with the certificate price.

Who is this course for?

Customer Care Getting it Right Training

Anyone who is interested in Customer Care Getting it Right can enrol in this Customer Care Getting it Right course.

Requirements

Customer Care Getting it Right Training

As no previous knowledge or experience in Customer Care Getting it Right is necessary.

Career path

Customer Care Getting it Right Training

This Customer Care Getting it Right course can help you get the job you're after in the sector.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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