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Customer Relationship Management (CRM) - QLS Endorsed

Spring Sale: 6 in 1 Exclusive Bundle! CPD Certified| Free Digital Certificates | 200 CPD Points | Lifetime Access


Academy for Health & Fitness

Summary

Price
£40 inc VAT
Study method
Online
Duration
17 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
200 CPD hours / points
Achievement
Certificates
  • Certificate Of Completion - Free
  • Certificate Of Completion - £29
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Fast-track your way to masterful business communication with our CPD Certified course in Customer Relationship Management (CRM). In the modern business landscape, the art of maintaining meaningful relationships with customers can be a game-changer, and that's where CRM steps in. Our course offers an engaging deep dive into the world of CRM, providing you with practical skills to leverage customer insights and foster stronger relationships.

With this course, you will grasp the core elements of CRM and learn how to apply them to ensure customer loyalty and business growth. Explore the intersection of CRM and technology, and learn how digital tools can streamline your customer interactions and engagements. Crafted by experts in the field, this course takes a hands-on approach to Customer Relationship Management (CRM), equipping you with a comprehensive understanding of CRM strategies and their implementation. Join us and gain the confidence to elevate your career by leveraging the power of CRM.

Courses Are Included in this Customer Relationship Management (CRM) - CPD Certified Bundle:

  • Course 01: Diploma in Customer Relationship Management (CRM) at QLS Level 4
  • Course 02: Customer Service Training
  • Course 03: Know Your Customer (KYC)
  • Course 04: Principles of Customer Service
  • Course 05: Understanding Excellence In Customer Service For Hospitality
  • Course 06: Business Etiquette and Professional Behavior

Learning Objectives:

By the end of this course, you will:

  • Understand the key concepts and components of Customer Relationship Management (CRM), and how they drive business growth.
  • Develop the ability to implement effective CRM strategies that lead to customer loyalty and retention.
  • Gain expertise in using CRM systems to manage customer data and gain valuable insights.
  • Learn to integrate CRM with digital technologies to streamline and enhance customer interactions.
  • Understand the ethical and legal considerations of CRM, ensuring customer trust and business compliance.
  • Have a thorough understanding of how CRM can be leveraged to gain a competitive edge in your business field.

Why Choose Our Customer Relationship Management (CRM) Course?

  • FREE Customer Relationship Management (CRM) certificate accredited
  • Get a free student ID card with Customer Relationship Management (CRM) Training
  • Get instant access to this Customer Relationship Management (CRM) course.
  • Learn Customer Relationship Management (CRM) from anywhere in the world
  • Customer Relationship Management (CRM) is affordable and simple to understand
  • Customer Relationship Management (CRM) is an entirely online, interactive lesson with voiceover audio
  • Lifetime access to the Customer Relationship Management (CRM) course materials
  • Customer Relationship Management (CRM) comes with 24/7 tutor support
  • So enrol now in this Customer Relationship Management (CRM) Today to advance your career!

Achievement

CPD

200 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Start your learning journey straightaway!


This Customer Relationship Management curriculum has been designed by experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Customer Relationship Management (CRM) with ease. You'll discover how to master the Customer Relationship Management skill while exploring relevant and essential topics.

Assessment Process

Once you have completed all the courses in the Customer Relationship Management (CRM) bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward.

Who is this course for?

Customer Relationship Management - CPD Certified

This bundle is suitable for everyone.

Requirements

Customer Relationship Management - CPD Certified

You will not need any prior background or expertise to enrol in this Customer Relationship Management - CPD Certified.

Career path

Customer Relationship Management - CPD Certified

This bundle will allow you to kickstart or take your career in the related sector to the next stage.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

Certificate Of Completion

Digital certificate - Included

Certificate Of Completion

Hard copy certificate - £29

If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Reviews

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.